A-1 Kutz

I made an appointment at the Snellville location for my son to have his hair cut at 5:30pm. The barber we booked with is Shatera Fortner. We arrived at 5:25pm, signed in at the front desk, and was asked by the receptionist who we were there to see and did we have an appointment. After we let her know that we indeed had an appointment with Shatera we sat down. We watched this barber cut another customers hair during my sons appointment time then she proceeded to take pictures of his hair for 15 – 20 minutes. This entire process took an hour. After this gentlemen left she then let another person sit in her chair ahead of my son who has an 5:30pm appointment! When asked why was she cutting someone else’s hair ahead of my son her response was «Why didn’t you say something?» Last I checked, we were patronizing you and your business. It is your job to know when you have an appointment via Styleseat, not ours. She then told me she didn’t know she had an appointment at 5:30pm and the first guy was new too. So that means what to me? Absolutely nothing. The only reason I didn’t leave after 30 minutes was because I used my card to book this appointment and I didn’t want my card charged a cancellation fee. Totally disappointed in this barber and her unprofessionalism. My sons cut looked good, basic, but good. His line up was on point, unfortunately her customer service was not. I may bring my son back to this location because the other barbers seemed to get their customers in and out. But, definently will not be spending my money with her. Also, I got a text message from Styleseat informing me of a 20% tip added to my total! No ma’am. Tip her for what? The over an hour wait?! Ridiculous.

Got an advertisement from a brotha I met at lunch, didn’t get his name, but it was for the Buford Rd. location that wasn’t open yet. So we looked online and found the Snellville location and didn’t know they cut by appt. We sat over 2 ½ hrs. watching others get cut and was constantly told we were next. We watched available barbers sit with empty chairs while waiting on appts or eating chips and on the phone. I can say I won’t be returning to that location, but I might be willing to give the other location a shot if someone can give me a date of when it opens. So far, very disappointed!!!

We came in from Las Vegas and my 12 year old son thought he died and went to heaven. Very professional atmosphere, video games and skilled Master Barbers. Pricing was reasonable and the barbers were very good with kids! When we are in town A1-​Kutz will be our spot to go for a great haircut!

I take both of my sons here. I love how both barbers take their time and get it right. They are professional and allow you to book all your appointments online.
They always listen to what the boys want and then clear it with my husband or myself. I would highly recommend them.

I would never go to a place that has agreed to publicly shame a child by giving them a bad haircut; This company will give your child a shaming haircut as a form of punishment, as per the parents orders. What kind of company would agree to do this? And what kind of parent would want to do this to their child? Please to not frequent a place that publicly shames children; the company should be «ashamed» of themselves for participating in the abuse of a child!