My husband and I rented a Budget truck and selected Snohomish Mini-Storage as the return location. We had originally only reserved a one day rental, and called to inquire about keeping the truck an additional day. No problem! When we did return the next day, a Sunday, the owner was kind enough to come meet us to check the truck in. I seriously did not think people this nice still existed. We had forgotten our original paperwork, damage report, and one of the furniture pads we had rented, he told us no problem, he’d check us all the way out and we could just bring the missing documents and pad the next day. No way! He was so kind and friendly and provided such excellent customer service that I honestly wish I needed storage so I could support such a great small business. I can assure you that after doing business with this gentleman, your valuables would absolutely be safe here.