KFC

Who goes to a chicken restaurant, and there is NO chicken? The worst service ever! I pulled up to the drive thru and waited almost 10 minutes before I got to the window. When I finally pulled up to order, the staff member said, «one moment please». Well, after I sat there for another 10 minutes, she came on the intercom and asked me for my order. I ordered a 10 piece meal. At this time she interrupted me and told me there would be a 30 minute wait for chicken! Who does this? She knew she didn’t have chicken when she asked me to wait. I wasted over 20 minutes in this ridiculous drive thru. NEVER NEVER NEVER go there!

Horribly slow. Waited in the drive-​through for 30 minutes. Would not recommend this place to anyone. Food quality wasnt that great and the service was rude.

At the nexus between busy 422, the heart of Solon’s industrial area, and several hotels catering to business travellers, this place makes buku cash hand over fist from morning to night. So it doesn’t worry about food quality, getting your order right, or good customer service.
Biggest complaint would have to be the wait. During the weekday lunch rush (noon — 1 pm), you may spend 15 sometimes 20 minutes waiting in the drive-​thru line. Walking in isn’t much better either. It’s simply a matter of capacity — they aren’t set up for quicker production and therefore people sit or stand in line for an inordinate amount of time.
Next complaint would be their terrible customer service. Sometimes you wait at the drive-​thru order kiosk for 5 minutes before someone takes your order even though there’s nobody ahead and seemingly no one in the store. I’ve watched PO’d drivers just drive off in frustration. Other times they get your food order wrong. Twice I’ve driven away with something completely not what I ordered. (Someone else’s maybe?) And you almost always get a crappy attitude at the window and counter.
I swear this place must be on a probation officer’s kickback list…
Unfortunately it’s the only fast food place open late with a drive-​thru in the immediate Solon industrial area.

Drive thru is terribly slow and the operator was rude.

SO SLOOWWWWWWWW. Literally the slowest «fast food» drive through I have ever been to.