Circle Lighting

This place has lost me as a customer. I ordered pendant lights from here and was told they would arrive in 7 business days and they were in stock. 14 business days went by and still nothing. When I called they told me the lights were on back order and would ship out by the end of the week. The end of the week arrived and I called to make sure they shipped out. They still did not. Then the other day I called again and they said they would check on the status and call me back. 3 hours go by and no phone call. I call back again and the lady who was supposed to call me back left for the day. Horrible customer service, does not even do anything to try to rectify the situation. It was just, «I’ll see what I can do.» They should have at least offered some kind of discount. Don’t go here!

Won’t bore you with all the details, but the staff at this store is terrific. Had a large remodel going on at my house, and received wonderful consultation from Jason. He helped with the lighting layout, and was flexible on returns while I overbought on some under-​cabinet lighting too. I had first tried a couple of different stores before trying Circle, wish I didn’t waste my time originally. Night and day in my experiences. This store has a customer for life.

Many great experiences here, including learning about a new retrofit product line that really changed my home. Nice staff, nice facility. Definitely worth a visit.

My wife and I are shopping for new kitchen and dining room lighting so today was a trip to Circle Lighting. Selection is very good, sales help is professional but not pushy. Prices seemed reasonable. Did not make a purchase today but so far this is the nicest lighting store which we have visited.