Tranfaglia Sandra, DMD

Dr. Tranfaglia and her team genuinely care about their patients. I had an issue once with a bill/​dental insurance and her team went above and beyond to resolve the issue. I needed an emergency appointment to get a chipped tooth fixed, and they were able to accommodate me that day. I was in and out in fifteen minutes and she did a great job.

Just finished my first visit with «Dr. Sandy» and I have to say: wow-​zah.
This woman, and her entire practice, is superb. Ms. Debbie at the front desk, and Ms. Laura with the x-​rays, have been so helpful. There has been drama with my old dentist (Advanced Dental Care – beware!), and then with my insurance, and they’ve been troopers in resolving it.
The practice itself is very small (one room) but still feels very friendly; it’s also very clean, and it’s clear that Dr. Sandy takes all of the decisions she makes regarding the patient experience very seriously, right down to the taste of the flouride (I’m not kidding).
The actual visit was very efficient but very thorough. X-​rays were painless, I got the best cleaning of my life, plus a yummy flouride polish, new toothbrush, floss, and toothpaste. Dr. Sandy wasn’t pushy about my poor flossing habits, but did take time to explain the reasons behind plaque deposits, scientifically, which I really appreciated. She’s jovial, she’s warm, and she’s engaged with her patients – that is very, very clear. I mean, when a woman with an M.D. introduces herself as «Dr. Sandy,» it’s pretty evident that you’re not just a number.
They’re only open 3 days a week BUT they have an emergency line that you can call anytime you’re in pain or having concerns, which is an amazing service and business model imho.
Bonus: proper bike parking right outside. :D :D :D

This dentists office is a gem! Dr. Tranfaglia cleaned my teeth thoroughly. The office accepted my notoriously difficult-​to-​work-​with and not-​patient-​friendly dental insurance. My dental insurance goes out of its way to make it difficult for dentists to make claims and for patients to understand their coverage. Dr. Tranfaglia’s office had to make several calls to get the information they needed. This gave me a great sense of ease — other dentists I’ve been to have not been as understanding of my lousy insurance.
The office was super-​efficient, clean, and welcoming. This is a small practice and they are super-​friendly. They are not cold and informal like some other dentists and doctors I’ve been to. Both the dental assistant and the dentist were both very patient, present, informative, and friendly. I didn’t feel rushed — I felt cared about as a patient! Even though they had a friendly, informal air, I could tell they were professional people who cared about good dentistry. I’ll certainly be returning to Dr. Tranfaglia for my future visits.

Dr. Tranfaglia is competent, friendly, and caring. Both my teenage daughter and I have seen her for many years. She makes a point of inquiring about our health and of encouraging my daughter to wear her retainers! I find her thorough and full of useful information. I also trust her recommendations — she’s not trying to sell unnecessary services like some practitioners.

I was a patient of Dr. Tranfaglia’s for many years, and my parents are still her patients. I always thought she did a great job cleaning my teeth and keeping my mouth healthy. While my dental needs were relatively uncomplicated (biannual cleanings, the occasional fluoride treatment or sealant), both of my parents have had more involved procedures with Dr. Tranfaglia and been very satisfied.
Dr. Tranfaglia is also one of those health care providers who is friendly and warm, making an unpleasant routine go by with less pain. Having been to many dentists in the last few years, I would characterize Dr. Tranfaglia as a family dentist. This is a small practice and she develops a relationship with her patients – a bit different from some of the larger multi-​practitioner offices. If I lived closer to Dr. Tranfaglia’s office, I would have resumed being her patient in a heartbeat when I moved back to town.

I got my first filling with this dentist 5 years ago, and she completely botched it. I went back 3 times to have the filling adjusted because it was still painful. Being my first filling, I wondered if t his was normal, but when I asked around, I was told it certainly wasn’t! On my 4^th visit related to this same filling, she took removed the initial filling and put in a temporary one. I was scheduled to go back again about 6 weeks later to put in a new filling. Except then she broke her wrist and they were referring all her patients to a dentist in Revere, that I couldn’t access! So not only did I have to go find a new dentist to fix it, I then had to fight with my insurance company to pay for the replacement filling because they had already paid Tranfaglia. The dentist who fixed it commented that it was a big hole for not that big of a cavity once he viewed the x-​rays. He later performed several more fillings on me, and I never had a single problem!

Sandra is a great dentist. I’ve been very happy seeing her after my last dentist who was dishonest and overpriced. I found out about her through I friend that goes there. Her office is located in the same building as the Somerville Teacher’s Union — she serves many local teachers — so I thought she must be good — and she is. Although she doesn’t use some of the fancy tools my old dentist used, and there is no flat screen tv — her office is simple — I know I am getting great work done for an honest price. Thank-​you!