Broadway Lock Co

I needed a lock fixed, I called Patty and probably annoyed her with how many times I called back (communicating with my dad about getting it fixed), but she was patient every time and communicated very well as to when the lock would get fixed and that she had to order a kit for it. Super nice lady!!! Rob the locksmith was very pleasant as well. This company is the best! Being that this was the first time I used them and the experience was that great I will ONLY recommend them.

We were locked out of our condo and they were right on time, professional and a great price. Also didn’t wreck the lock in the process which is a bonus. 100% recommend them

These guys are the best — I have used them often and they always go the extra
mile for you. If you have a lock and you need it keyed, they can do it no problem. If you need to get into a lock that you do not have a key for, look no further. I can now get into any place I want, bar, store, house, even disable the alarm no problem. hahaha

outstanding! they helped me both over the phone and in person to get a new front door lock; honest, inexpensive, and so helpful about the options; top notch!

Got my new keys made here. Speedy. Great service.

These folks were great! We needed 8 doorknobs fixed and replaced. They were super helpful (Pam was her name). They walked me through what I needed, it was a complicated request because I didn’t want locks on the door handle but just on the deadbolt because we had been robbed before at another house. Anyway, they were great and patient and Robert came out on a Saturday and spent about 2 hours installing all of our locks. He gave us recommendations for better priced locks and even offered to come back out in a few days if we had any issues. I’ve worked with a few different locksmiths thru the years but these folks were the nicest and most professional. (he even set the deadbolt a little farther back so the door would seal tight for the winter and not let in air). Highly recommend.

I have made several copies of house keys here and found the experience to be great. Quick turnaround, great customer service, and fair price.

Called for an appointment to come to my mom’s home in Dorchester to replace a 63 year old lock that we never had a key for and never locked the door to this day. Patty took care of the arrangements and called when (sorry forgot his name!) the technician was on his was. He did a fantastic job replacing it and making up xtra keys and was very personable and friendly. Thanks Broadway Lock for a great job!

Follow the advice of other Unilocalers: DO NOT get keys cut at Home Depot; you will be annoyed to discover they do not work when you get home. I learned this lesson the hard way. Thankfully, Broadway Lock was just around the corner. They promptly greeted me and were able to cut three keys for $ 5.00. It took no more than 5 minutes, and I got to pet their sweet cats while I waited. And the best part: the keys actually work! This will be my go-​to key place from now on.

It’s 5:30pm, and I need to copy a key.
Most locksmiths close at 5pm. After sorting through tons of scam locksmiths on Unilocal,I find this place in Southie, which seems to be the only legitimate locksmith near downtown that is open at 5:30pm. I call, note that they close at 6pm and ask pretty please can I get a key copied if I hustle over there on the Red Line. The woman on the phone says sure, and to call if I’m running late.
I squeeze into Red Line rush hour traffic and briskly walk down snowy Broadway about 10 minutes to get to the shop. The woman behind the counter is on the phone and keeps talking for 5 minutes, but I don’t care because a cat comes up and is really affectionate with me.
I present my simple house key to the storekeeper. 10 seconds later, bam, there’s a copy. She says it’s something like $ 1.97. I am gobsmacked and feel like that’s ridiculously cheap — the locksmith downtown is around $ 3.50. I give her $ 5 and tell her to keep the change as thanks for saving my hide.
They have been around for over 90 years and seem very friendly. If you need something done after 5pm near Southie/​downtown, they are the best option.

I work in the South End and frequently housesit in the area as well. I locked my keys inside one of the houses the other day and I called Broadway Lock Company because of their outstanding Unilocal reviews. They did not disappoint! They were over here within 15 minutes, unlocked the door within 5, and the pricing was extremely reasonable. They were also very thorough as far as security — checked my ID and also something from the owner of the house to show I was supposed to be staying there. I would definitely use them again!

This is great company to work with! They are pleasant on the phone, and quickly accommodated my needs. Their pricing is very reasonable compared to other local locksmiths. I highly recommend them!

tired of having to stand around the key cutting machine at home depot for 10 minutes trying to get someone to copy for you. Then it’s worse when you get home to find that they key doesn’t work. You will not have that problem here.
The people here are genuinely masters of their craft. they know what they’re talking about and they know how to provide good customer service. You will not be disappointed here for all your lock/​key needs.

I will be returning here for any lock/​key needs in the future, without hesitation. This place was incredibly helpful, fast, and knowledgeable.

Robert was fantastic! Great service! Picked two locks in less than 10 minutes. Thank you so much!
Beware of scammers! This is the company you want to use!

Fast, convenient, affordable. Run by a nice family that’s been there forever. Just the kind of local business that’s great to support. Skip the box stores and head here to get keys made, for door locks or padlocks/​combination locks.

Unbelievable service and expertise! I was helped through a tough situation where my keys didn’t work well because they were copies of copies of copies and I was having a hard time getting new keys to work at all. Patti took the time to help get to the root of the problem. Broadway Lock Co will always get my services from here on out!

The word is generations… My Grandmother and my Mother only used Broadway Lock Co. for their keys and locks. So I guess you could say that I have been visiting them for their services since I was a child.
Coul think of no other place to go for honesty and trustowrhtyness.

Super helpful. The person I dealt with twice now has taken a lot of time to try to help me in a tough situation. I’ve spoken with a lot of locksmiths who just said «no» and wouldn’t explain why, but these guys have dedicated some time and really gone above and beyond to try to help.
They weren’t able to fix my situation, but I know it’s a tough spot. I lost the only key for my Honda scooter, and I don’t have codes or anything to try to replace them.

Rob is a great guy. He was real quick and professional with lock changes.
They make great keys… in the years i’ve been moving around Southie i’ve tried going to home depot for keys and they NEVER work… one guy even confessed that HD only makes keys as a coutesy and doesnt care enough to sharpen the dies they use to cut the keys… so if you need a key made head down to these guys!