Michaels

I’m currently in the process of making a scrapbook and I had all these great ideas but did not know where to buy the supplies and items that I’d be needing. The last time I set foot in a Michaels was years ago so Michaels did not even come to mind until a couple of days later.
I’m always in the Azalea shopping center so I felt pretty dumb that I hadn’t noticed the huge Michaels located right in the corner of the plaza. My biggest mistake was going to Michaels without making a list of the stuff supplies that I needed. I started throwing supplies left and right into my cart like it was no ones business. Much of this stuff I ended up not needing or using. So my suggestion is to know what you want or need before stepping in here.
I’ve returned a couple of times since that first trip to buy more supplies but this time with a list. They have great offers and coupons so make sure to use them! This store has variety, is well organized, and the staff is polite and helpful.

I Took Up A New Craft Crocheting And Michaels Is A Great Place To Buy All My And Supplies And They Always Have What I Need And They Always Give Me 30% Off My Purchase

I was here a few days ago. The cashier that helped me was friendly. Selection is very limited compared to other stores. I’m a scrapbooker, project life junkie. They had a very small selection of paper prints and sizes, very few stamps, die cuts and stickers. The worst thing about this store and why I would drive further out to another store to avoid this one… I was shopping and came across a couple of creepy men just wandering the store, at one point I had one man just passing by me back and forth, he just kept staring. Made me feel very uncomfortable. I kept my son in the shopping cart near and held onto my bag. It was all just so creepy. As I shopped around I noticed another man just staring at a girl from behind. Neither man had anything in there hands to at least pretend they were shopping, they were just lurking.

Their stationary section is lacking. They don’t have on sale what other bigger stores do. Overall enjoy using my 40% off coupon for a regular priced item.

I was totally excited to see they opened a Michael’s here because this area is relatively barren in terms of art supply stores. It’s a pretty big Michael’s compared to others in LA.
One complaint I can vouch for is that nobody seems to work at the framing area. You figure that everyone who works here would be trained in attending this section. Come to think of it, most Michael’s around LA are pretty much the same.
Another complaint (which I can’t blame the store for entirely) would be that a lot of their metal-​tubes of paint are mangled and dented (and I mean REALLY dinged up). They ought to lock up all of their metal-​tubed paints for this reason, even their academic/​student grade paints. I wish folks would leave their rambunctious kids at home with a sitter if they haven’t matured enough to refrain from squeezing all the inventory.
All in all, this place is a godsend for those in the area who can’t travel out further for small supplies in a hurry. It’s bright, relatively clean, and there are just enough clerks to help you out.
Side note: Parking in the Azalea can be rather unforgiving on the weekend. You’ve been warned.

I never have any problems when I shop here, mainly because I’m not a needy ass customer that has to have assistance every 5 seconds. The few times I did need help, I was able to find an available employee and he helped me right away. Always neat, clean and organized.

These cashiers are RUDE!!! I called in asking about my online order (that was to be shipped to the store). The person I was transferred to «pretended «to look for my order. Came back on the phone 1 minute later. Said «your order isn’t here» and hung up in my face! They will NOT be getting any more of my money! !!!

No framer or manager was available to assist me with a framing. I was told to come back the next day. To to top it off, it was raining and I had to take my piece back to my car in the rain. Bad customer service.

Store hours are not as posted. Web site hours and actual store hours don’t match up.

Well organized, employees are very helpful and familiar with products but like always check out takes forever. Even when there’s 3 people in line cashiers are way too slow. That’s the reason I think about going there twice before I go. Expect long line.

Called today to check if an item was in stock and was placed on hold for a very long time. The person who answered the phone said that she will have someone help me but no one ever did. Bad customer service. Corporate please check your employees.

They have all your needs for Art and Crafts. Like most places you have to shop around for a good price, and the customer service was good. We recommend it!

I’m so glad we got a Michaels in the vicinity! location is brand new, clean — but good luck getting any decent customer service!

Finally ! No more long drives all the way to downey Lol Everything well organized and a variety of stuff

The employees here are very helpful and patient. It can get very hot inside this store so kudos to the employees for working in the hot environment. This is a brand new location so it’s super nice and clean. I love the 40 percent off one item coupon. It helps out tremendously because the items i need can be pretty pricey.

Great friendly staff! It’s a new store so it’s immaculate! Highly recommend this location tons of new products as well that other michaels don’t carry quite yet :)