Horrible customer service! The lady at checkout was sweet but the older man who came to help her had no idea how to talk to customers or handle any type of situation. You could just tell in his demeanor and voice that he wanted nothing to do with me. I left the store feeling heated, literally hot from the attitude he gave me!!! Unbelievable.
Sabrina B.
Évaluation du lieu : 5 Reno, NV
Perfect. Perfect. Perfect. Huge parking lot. Easily accessible from the road. Selection is awesome. I was up in the area and wanted something only available in CA so this was a perfect stop. The bonus was that not only did they have what I wanted they have even more. And… in store samples of whiskey! Jack Daniel’s had a rep sampling both their honey and fire whiskeys. Perfect for a chilly night outside. The employees and the sample rep were knowledgeable and able to suggest a few selections I had not tried before. I also needed a small bottle of dark rum that was high proof to make bananas fosters and the cashier was able to take me to the small bottle area and find the perfect rum for me! I will remember this location the next time i’m looking for something not available in Nevada.
Kimberly P.
Évaluation du lieu : 5 Colusa, CA
We saw a few employees helping out others who had questions. We on the other hand know what we like! The guy behind counter was very kind and nice. Thanks again BevMo ;)
John F.
Évaluation du lieu : 4 Honolulu, HI
Bevmo –Holy moly! An entire standalone the store dedicated 90% or more of their inventory to just alcohol?! How amazing! They had virtually every spirit and beer imaginable and also accessories like snacks, corkscrews, cups and everything else you could possibly need for an awesome party. Ample free parking all around the building and a super friendly and helpful staff! Be sure to take a picture with the Big Bear out front!
Carlee Y.
Évaluation du lieu : 2 San Jose, CA
I shopped here with my boyfriend while on our stay in Tahoe a couple of weeks ago. At first, we were excited because we have been coming to Tahoe for years, and it was a new store! Evidently, our experience was pretty terrible. To start, the customer service was terrible. My boyfriend had to use the restroom, which is in the back of the store located next to all of the liquor. I waited for him right outside of the restroom hallway mindlessly looking at all of the bottles. An employee showed up and said hello and asked if I was finding everything alright. I said yes and continued to stand there. He walked away for a few moments and then returned again. This time he asked if everything was okay. Seeing as only a few moments had gone by, I again replied yes and continued to stand there. He was eyeing my suspiciously, but my boyfriend approached me on the way out of the bathroom as the employee continued to stand there. I assume his question of whether or not I was stealing was answered. My boyfriend eyed some Boddington’s which were on sale and decided to buy them. I, a mere 20 year old, picked up a cream soda. My boyfriend purchased his beers first, which ended up not being on sale, and moved through the line. When I went to purchase the cream soda, the employee(same guy who was eyeing me in the back) asked to see my ID. Thinking this was weird, I asked why(seeing as there is no alcohol in the cream sodas). He told me I had to be 21 to purchase anything in the store. As a matter of fact, I had to be 21 to be in the store at all. I left the cream soda and exited the store as fast as possible. When exiting, I did notice a sign on the door that said you had to be 21 and over to be in the store… I probably should have noticed that before walking in. Crazy thing is I have been in BevMo multiple times(and have purchased non-alcoholic items) and yet this one store was 21 and over. Not to mention, their deals aren’t anything special. You could find the same items at a grocery store for the same amount.
Janice E.
Évaluation du lieu : 3 South Lake Tahoe, CA
The store is large and carries a varied selection of beer, wine, and liquor. It is well organized. If you are looking for deals, though, the only time I feel like it is worth shopping there is when I take advantage of their wine specials(buy 1, get one for 5 cents). That is a good deal. Otherwise, I don’t find the prices to be any better than any other local grocery store. The customer service is really lacking, too. If you have any questions, there rarely seems to be anyone on the floor to ask other than the sales clerk who can’t really take the time to help you since there is often a line of customers. Even then, they don’t seem to have a good knowledge of the store products and will refer you to the manager’s desk. I have gone to the managers desk with product and ordering questions, but that has proven to be time consuming and not very helpful.
Alex F.
Évaluation du lieu : 5 South Lake Tahoe, CA
Another liquor store in Tahoe, yay! [End Sarcasm] This one opened recently, and is part of a chain. The novelty: Online ordering. For those of us that know what we want, but do not enjoy walking aimlessly along the isles trying to find it, order online with your«Club» card and credit card, and pick up after an hour at the store. The store is clean, open spaces, well lit, smells nice, and does not have a «backroom deal» feel to it. It is as plasticky and artificial as most successful chains. [End sad truth]