McDonald’s

It’s so so. Nothing special

Was passing by went it to use the restroom. I was greeted when i walked and and greeted when i left. Such a warm and friendly welcome that i have not seen anywhere else.

First off everyone knows this McDonald’s or McDonald’s in general is known for messing up your orders. The drive though also takes 25 mins at 10pm when there’s only two cars in line!!! Not only that but their «24 hour drive through» is bullshit. I went there after a long night at work, because they were the only place open, its 10:30 pm and mcdonalds was closed! I drove around back and the back door to the kitchen was open with the lights on, music playing and smoke POURING out of the door. All the employees were smoking out the kitchen and getting high. i almost called corporate. And dont even THINK about being an employee here. I applied here because it was convienetly right across the street from my house. I went in to interview and had a kid interview me, he kept saying um and telling me he didn’t know what to ask me but we finished and he said he’d be in touch I kept calling and he kept saying he still doesn’t know if he’s gonna hire me and then the last time I called he said okay I’ll hire you. So I go get my uniform the next day and ask when I’m gonna start and he said he doesn’t know. I kept calling to see when I start and no one could ever tell me but one day I went in to go get food and they said «you missed work yesterday» WTF I never received a call, text ANYTHING. So idiotic and unprofessional. I quit before I even started.

I know Mcds is cheap and honestly I don’t expect much but this is the worse one I’ve been too. Went for breakfast not only did they get the order wrong but all 9 of our orders were old and cold. Their guest service isn’t great ethier. Drive the extra couple miles to the one down the road, don’t waste your time here.

The wifi here was pretty slow and the connection only worked intermittently. The location was pretty clean and there was a very large indoor playground. The parking lot was also better maintained than most in the area.

Terrible customer service. The shift manager, Rose has a poor attitude. We started our vacation in Tahoe and decided to stop here. The French fries were literally burned. I asked politely if they can be exchanged for a better batch that wasn’t hard, dark brown, and burned. The shift manager, Rose, gave a snarky remark about the oil and how all the oil is the same. I wasn’t asking about the oil. I was asking for fries that weren’t burned. Her attitude was poor and I would highly recommend stopping elsewhere so you don’t have to start your trip with poor customer service a a grumpy manager.

On March 25, 2015 I became violently ill after eating half of their Bacon Clubhouse Burger. Please be aware that two other adults also became ill. I tried to report it to the local Health Dept. and they said someone would get back to me to take a report, but like any other government agency they never got back to me. I reported it to McDonald’s and someone from the restaurant called and left a message that they would call me the following day. They never called again. I’m reporting this so that other people could avoid the same fate, especially children, the elderly and anyone who is vulnerable. This food is not suitable for consumption! Stay away if you don’t want to get sick!

I recently ordered a sausage mcmuffin and requested a «folded» egg instead of the «round» which I have been ordering every time I go here, for years! I was told the substitution would cost me an additional $ 1.06. I understand if I add something that is not included in the original make of the sandwich, I should be charged for that ingredient. However To request a differently cooked egg should not add cost to the sandwich. I completely get if you add cheese our another slice of meat that this would add cost to your order, but substituting one item for another of equal value should not be an additional cost. The woman taking my order understood my concern and she placed my order accordingly at no additional cost, but I think this should be re evaluated for future customers, hopefully myself. Also the Dr. Pepper tastes like highly carbonated diet coke… And has for months now. Maybe worth looking in to.

Terrible grouchy manager. No thank you smile. Nothing almost like I was a burden. Then filled my order and didn’t call my number just walked away leaving me to figure out if it was ready. Really hard Spanish to. Didn’t speak well at all.

My family and I have lived in South Lake Tahoe for 19 years. Needless to say, this is not our first experience with this place, but it’s quite possibly the last.
We rarely eat fast food but every now and then we’ll get a craving for Mc D’s. I think that ended tonight.
In 19 years, I have had good food and bad food here. My bad for continuing to return. What I have experienced consistently, is that they CONSISTENTLY get our order wrong!!! Without exaggerating, I would guess more than 80%!
Tonight, through the drive-​thru, we ordered a Quarter Pounder without cheese and without onions along with some sweet n’ sour sauce to go with the kids’ chicken mcnuggests and some other food as well. Got home and the Quarter Pounder had cheese AND onions and the patty looked grayish. We had paid extra for two additional sauces but only received three (with two orders of mcnuggets).
So…frustrated, I went back.
Talked to the manager (didn’t get his name). Explained the sitch and he apologized. I was frustrated so I also explained that my family was eating dinner without me, that I’ve consistently had problems with McD’s goofing my order, that In N’ Out was the only fast food joint that had NEVER goofed my order (his response was, «Yeah, In N’ Out’s really good»), and then I asked if I could have a fresh patty (rather than a gray one) to go with my burger… said he’d take care of it.
I sat back and watched them make my burger. I watched a lady take a patty out of a drawer so I asked the manager about it. He explained they make the patty’s every two or three minutes. I told him I understood, but would really like a fresh one. Again, said he’d take care of it.
He went back, made a burger and I watched him put onions and two slices of cheese on it!!! Really??!
He apologized again, said he had «spaced it» and went back to make a new, fourth burger!
Finally it was done properly… well, I say properly, but I got home and it still had a grayish patty. I’m not sure, but my wife thought the patty’s were delivered to the store pre-​cooked and they just warm them… maybe.
Anyhow…we’re done with Mc Donalds. Even the kids were disgusted (6 and 8 years old)!!!
I think that last part says it all… we’re done.
Good Luck to you!

Good to see a Mc Donald’s because of their low prices! The place is clean and in a great location. I recommend it because here are a lot of local eateries that you might not want to explore because of high dish prices and yucky business structures.

Alrighty, I get it. I finally get it. I knew there must be a reason why they always screw up my order. It’s some strange way of making a buck off stupidity.
We don’t eat McDonalds much. Rarely, but when we do, it never fails, it’s always consistent, they screw up our order. We can always count on it.
So be it, now you get the review from hell. Why? Because you keep taking my money and not giving me what I order. For cripes sake man, I’m not ordering a detailed mombo order. But how hard is it to give me my fry with my hamburger and drink. Three items… just three items and you can’t get that right. EVER!
A couple months ago I walked up and attempted to order a hamburger, fry and drink. «what size would you like that?» asks the kid. «Regular», I respond. The cocky kid then retorts.“we don’t have regular, what size do you want”. Um, since when doesn’t McDonalds have a regular size? Funny, because that’s been my order for decades.
Sometimes we have gotten fries that are so greasy that we played with them and turned them into pretzels. How can you honestly think anyone wants to eat a morsel of food that is plyable like playdoh? Other times the fries are so salty that they can’t be eaten even after wiping them off. And who wants to take the time to wipe the salt off their food to make it edible?
Tonight was the last straw. It’s a shame this minor mistake had to be the last straw. But after three years, we are waving the white flag. We ordered 3 plain McDoubles and 2 fries. What we got was 3 regular Mcdoubles and 1 fry. I ask you, why? How? Please help me to understand how this store consistently delivers a wrong order. We have never gotten an order right yet! Not as a walk in or in drive through.
Is this a joke? Are we on candid camera or something? Is this a test? Is this a creative way to profit? You tell me, because I’m trying not to bag on the possibility that your employees are just completely inept and or don’t give a crap about their job.
If in fact, the latter is the problem then may I suggest that 1. You start drug testing your employees. 2. Hire people who can count to 10 and can form a sentence.
Never again. You’ve made about 30 – 40 bucks off me in mistakes. Was it worth the review?

Yes I’m quite sober, really! and consciously aware I’m leaving 5 stars.
McDonalds would be my last meal on earth, but this specific one nestled in South Lake Tahoe, I make a damn priority to go to. You’ll first notice the service with a genuine smile when ordering your meal, it threw me by surprise. Then comes the food, you open the box and there it is… the fresh warm steam leaving the buns and the flawless burger laid perfectly as if it’s ready for it’s sexy photoshoot. (okay maybe im grossing you out now sorry)
I’m tellin ya fellers… have to try it.