Rite Aid

Best pharmacy I’ve ever used! They earn every star I’ve given them. They deserve an award for their kindnesses as well as professionalism. Stephanie is a total rock star at her job as well as pharmacists mayra and Alena. Oops can’t forget Karen who fills in for Stephanie on her much earned days off. They rarely if ever run out of meds and are on top of the certain problems physicians create. They deserve 10 stars in my book. I highly recommend using them. They are also very quick given the amount of customers they deal with on a daily basis. I’ll never go anywhere else in Tahoe.

Unfortunately I did not get further than the door. I wish there were an option for zero stars. I’m sure the store is well stocked as other reviewers have said, and the Rite Aid brand is fine, but as past reviewers have noted the customer service leaves much to be desired. I walked into the store and waited for the cashier (the infamous Sarah Palin look alike Terry, apparently offending customers since 2012) to finish with her customer. I said excuse me 3 times before she turned around and acknowledged me (might have been because she was stuffing something… gum, food? Into her mouth) when she finally did turn around her glare took me by surprise. I asked for the item I was looking for, and with a mouth full of whatever it was told me in a very mumbled way it was by the back wall. I apologized for disturbing her, and I told her I understood the back wall part but asked what the rest of her comment was. She proceeded to tell me 4 more times «by the back wall» louder & with more attitude each time. I just turned away asking for the manager and she just pointed to Matt.
I waited for Matt to finish with his customer and told him of my experience. He interrupted me and said «so what can I do for you now»? I said «nothing, I just wanted to voice my concern about the customer service». He then looked at the person behind me and said «can I help you»?
Needless to say, I walked out of the store so agitated, a perfectly beautiful South Lake Tahoe day temporarily ruined by such a terrible experience.

Arrived at the Lake to discover I had forgotten my meds at home. 6 hour RT drive. And… I have Kaiser insurance. George, the pharmacist as Rite Aid at Al Tahoe was amazing in helping me get Kaiser to actually DO something on a Sunday. It took from 9am-5:30pm — but George hung in there with me and … we triumphed over the Kaiser machine! What a contrast — personal service vs the ‘you are only a number’ health care provider. thanks George!

This Rite Aid location was always well stocked. It seemed to be much larger than many other locations I’ve been in. For some reason, I seem to recall that this was the closest Western Union location to the village and casino corridor, as I had to wire some funds to a friend from there once. The shopping center it’s in is right beside a Safeway and a Radio Shack.

Came here a couple times and its very convenient since there’s not much stores in Lake Tahoe. I usually come here when I go to Lake tahoe to get the things I need. I took one star off because there’s other Rite Aid that was a lot cleaner and look nicer.

Always there when I need them. Besides the usual Rite Aid items, they have a decent selection of alcohol too. Friendly staff, and if you have a Rite Aid card, sometimes there are killer deals. 2/​$ 3 on energy drinks are always nice.

Only went here once. Bought some cough medicine and cough drops. The Rite Aid brand was a much better deal than the name brands. Nothing distinguishes this Rite Aid from other locations that I have been to.
It is always good to see a Rite Aid though. Why? Because they have Thrifty ice cream!!! Thrifty ice cream is the best value for your money!

I wish there was a negative number of stars… the rating would be –5. This is a warning for anyone filling an Rx for a sick person. Go anywhere else in S. Lake but here! They will promise 45 minutes while your friend has surgery but it will take at least 2 and a half hours!!! an intricate surgery is quicker!!!

One lady working there spent a lot of time helping me find something, only to then instruct me that I didn’t need it, especially in this winter climates. This place has a lot of things I need, is centrally located, and has ample parking.

I have been a costumer at this store for 20 years. Recently i met a new employee, Terry, the rudest women. She obviously was a stay at home mom forced to get a job hence the fact she has no knowledge in appropriate costumer service. She rolled her eyes, talked under her breath, and spoke in a condescending tone. It was obnoxious all together. I said nothing to provoke this kind of behavior. I was completely shocked. Perhaps she was having a bad day.

How difficult is it to maintain a tolerable level of customer service as a clerk at a drug store. Well… apparently your employee Terry (Sarah Palin looking beezy) needs some tips.
Ok… so I wasn’t aware of this, but apparently if you buy some booze (this being just a 12 pack of coors light), EVERYBODY in your group must have 21+ identification. My lil sis did (23 years old), I didn’t — mine (28 years old) was in the car, I’m wearing board shorts. Cool… Walked all the way out to my car while she held the line, only to find that the car was locked. Came back… «you know, forget it — let’s just get out of here»
Ms Palin was upset she had to reverse the transaction and justifying this stern rule by telling my lil sis «it’s not like you’re going to drink the whole 12 pack…» — My sis’s response «actually i can. haha :) » ms palin «cooool (2 thumbs up)»…
supervisor came over… «is there a problem». –no absolutely not. but I think Terry needs a break. she seems to be having a bad day. (Terry flips her shit). We walk out with a «I really hope your day gets better. Go home, kick your feet up, and knock back cold one»
Law of attraction Terry… Read that corny ass book «The Secret», you might learn a thing or two ;)

I HATE this PHARMACY! They are unhelpful and cross the border well into downright LAZINESS. They are unprofessional and inept.
Yes. I think that about covers it.
The only reason I have my prescriptions here is so I can also get them filled in Manhattan as well. (Rite Aid and Duane Reade are my options there) I’ve had so many issues with these inept people, I could write a novel… it would bore you all… just suffice to say this is the worst Rite Aid pharmacy I’ve ever had the displeasure of having to utilize.
They need to give their clients a valium before they walk in just to be able to handle the agony and frustration of dealing with them.

DO NOT GET YOUR PERSCRIPTIONS HERE!!! Especially girls getting birth control, my birth control was here and my dad came to get his PERSCRIPTIONS and they gave him MINE! It was a confidential matter and I’m an adult, this was careless and has caused lots of issues.

Nice Location. Pharmacy Staff is very friendly and especially helpful! Thanks always for your professionalism and compassion.

I ordered 2 calendars here as xmas presents about 3 weeks ago online. I got my confirmation and was told I’d be contacted when they’re ready. 3 weeks later, STILL no call. Thank goodness I had backup presents, cuz if I were to rely on their photo center I’d be screwed.

Nothing special about RIte Aid in general. I had to stop here to pick up some drinks for the long drive home… The prices were decent but the décor was outdated. The floor appeared dirty and filthy. Maybe they were moving aisles around and exposed the floor around it but it was not a pleasant site. Rite AIds just feel so 1970s…
This place is fine if you know what you want and are quick to get in and out…

I never thought that I would be shopping at Rite Aid for my gardening needs. But, I am. This particular Rite Aid has a great selection of flowers for your garden and not to mention cheap too. There an array of plants for only $ 1.99. I recently purchased a one gallon hydranga plant for only $ 8.99. So for most of your gardening needs go to Rite Aid.

Terrible customer service from Kathleen!!! Very aggressive and hostile. She wouldn’t even let us finish a sentence when asking for an item before interrupting. She seems like a miserable woman.
On a better note, I bought great inexpensive snow gear, pants, jacket and a beanie.

Just the proximity to our cabin garners 4 stars in my book. Love taking a meadow walk to get something mundane that we forgot like bug spray and not having to get in the car! It’s your basic drug store. complete w/​some cheesy souvenir stuff. On our most recent visit they had some strange carved bear lamps (reminiscent of the lacquered wood-​carved ones you see at flea markets) for $ 300. Wonder who buys those things!

Depressing large drugstore located in the center of town. Generic brands, regular specials and its proximity to my house (5 minutes by bike if you take the trails) make it the first place I go to when I need something small. However, it’s not a place I shop at regularly nowadays, if only because the few slow and slightly odd cashiers that are around make what should be a simple process borderline painful.