Phillips Funeral Home

My family’s first experience with a funeral home came last month when my father passed away at home after a long illness. We didn’t quite know what to expect from the process, but the family that runs the Phillips funeral home were fantastic.
There are things you don’t think about until the situation is upon you. For one. my father died at home, in a hospital bed we had set up in our library. When we walked back into the library after they had left with his body, we saw that the men from Phillips had made the bed for us, and placed a little angel pin on dad’s pillow with a sweet card for us to read. It was a touching gesture, and so much better for us to see than an unmade bed with a spot where Dad «used to be».
They were kind and respectful to our family throughout the whole process. They were available 24/​7, and came right over when we called after my dad had passed away. They didn’t judge me for not wanting to be in the room as they prepared my dad’s body for transport to the funeral home. Our hospice nurse stayed in the room, and shared with us that the Phillips family treated our dad’s body with the utmost respect and care. This was a tremendous comfort.
My parents are very private people, and never had any desire for a funeral service, or a viewing. The funeral home never pushed any of those services on us, and respected our wishes to keep things private and simple. They showed us what was available, and followed our lead when it came to what we wanted to do.
If you’ve experienced a death in your immediate family, you may know that this process can bring out the worst in people. The day after my dad died a very distant relative we hadn’t heard from in years decided to call the funeral home and attempt to cause trouble. They treated her respectfully but firmly, informing her that she did not have the right to cancel the cremation, or change what was listed in the obituary. They handled her callous disregard for our family’s wishes with speed and respect, and I’m very grateful to them for that. It is amazing the nerve that some people have, and while you think that your family will be respectful and kind through your grieving process, believe me, you never know!
Overall, Phillips funeral home made a very hard, sad process as positive as it could possibly be. They’re experienced, respectful and kind, and that’s all that anyone could ask for. I highly recommend them.

Never enjoy visiting but my family has gone thru Phillips for as long as I can remember. The staff is caring and accommodating. They also have a very nice playroom to keep the kids busy while adults attend services. I was happy to see that they put together a nice memorial DVD that families could purchase.