Indulgence Day Spa

The massage itself was fine and I thought the spa was clean and nicely appointed. But the experience was lacking in two ways. First, I found my therapist to be a bit gruff. She became exasperated when I didn’t have my intake sheet. I had given it to the receptionist as instructed, so why she thought I would have it, I don’t know. Either way, she was visibly irritated (apparently with me) and I found that to be unprofessional. My second issue was that the room was VERY cold. I don’t know if they were trying to save on heat, but when people are going to be completely or nearly naked, that is a big no no.

I really wanted to love this place after reading all the great reviews. And while there are aspects that are worthy of praise — it’s quiet, clean and cozy — I found the customer service to be lacking, especially, oddly enough, from the owner. While the pedicure itself was ok (though not quite what I expected in return for the elevated price), any good impression I had was stricken by the unsmiling owner who continued to bark orders at the cashier when I went to pay for my service. She even interrupted my payment and kept me waiting to continue to bark orders at the cashier. When I finally completed my payment, there was no thank you from her, no please come again, no how did I enjoy my pedicure. I was ignored, and because of that, I’m fairly sure the owner doesn’t really want, and most definitely does not appreciate, my business.

My favorite local place to get my nails done. As other reviewers mentioned, yes, it’s more expensive than your average nail salon, but you get so much more. Peacefulness, no rushing, proper cuticle care (important for my weak nails), very sweet staff, beautiful colors to choose from, and a fantastic natural gel system. I have not used other devices such as facial and massage, but I won’t go anywhere else for my nails.

There is not a service at this Spa that I have not had. I have yet to be disappointed. That is a tall compliment to this wonderful spa which I call my home away from home. My toes and fingers have never been treated so well, the manicures and pedicures are lavish. My body is relaxed from the many massages. What is wonderful is it does not matter who gives them they are always fabulous. The facials are to die for and my skin has never looked better. I love their natural products, and my skin loves them even more. What a perfect gem we have in South Orange, we are so lucky to have this Indulgence so near by. Best kept secret in the tri state area. Patricia A Bell

You are treating like a queen from the moment you step into the doors. Beautiful and glamorous space. Exceptionally clean! Great service! I don’t go anyplace else for my pedicures. It’s truly a treat for your feet. They don’t rush your service and aim to please!

Unprofessional correspondence with future clients. I called this place multiple times during standard working hours and no one ever answered. I also sent an email inquiring about packages I could get for my mother as a present. That was over 3 weeks ago. Obviously I have no interest in spending money here when they don’t even have the decency to respond to a future client. They need to learn to do business properly before their poor practices put them out of business.
Indulgence, you just missed out on your next profit.

I happen to stumble on this place as I was walking by. I am glad I did, the ambiance is really nice and so are all the staff. It’s a little pricey but it’s worth it if your looking for a piece of mind and relaxation…

Indulgence Day Spa is as fabulous as it gets! I had the pleasure of getting a French Spa pedicure as a walk-​in, which normally doesn’t happen. The Spa receptionist was absolutely phenomenal, she was able to fit me in last min.
Wowed by the black and white decore, tranquil music playing in the background and the sweet relaxing aroma of the spa I felt completely relaxed. This establishment is super clean. I’m always sooooo picky when it comes to trying new places because you never know what your going to get. There is far too many shady unprofessional, disgusting, unhygienic businesses. I had the most delightful citrus pedicure with some major callus removing foot buffer. My feet feel extremely soft and pretty I will absolutely return for many more services.

Love the atmosphere here. Its calm, relaxing, and civilized. Its not a «factory» so you will pay a little more ($ 35 for a basic pedicure).
As another reviewer stated, if you read the NYT expose and want a responsible spa, this is one. The staff wear gloves when appropriate and the women I’ve spoken with have actually attended cosmetology school.
You won’t be rushed, so plan at least an hour for a pedicure.

I decided to try this place out based on the reviews. I am so glad that I did because it was a great experience. I was fortunate that Joy the owner did my facial. She took her time and explained different things I could do to manage my skin once I was gone. A lot of spas try to push their products but she didn’t I felt no pressure to buy anything. The spa itself is immaculate and very clean. All of her staff were pleasant. She was even kind open ought to have someone feed my meter for me. My skin looks great and I can tell that it has been throughly cleansed. She uses organic products which made it all the better for my sensitive skin. I will definitely be back for another facial. This is must go to place !

I went to indulgence for the first time a few days ago and I was happily surprised. After that NYT article that came out about nail salons I was looking for an ethical salon. When you walk in you aren’t overwhelmed with any unpleasant toxic smells and they had my fav polish brands (zoya and butter london — both vegan/​cruelty free and nontoxic). I had the coconut mint pedicure and it was lovely and relaxing. I also had my eyebrows done by Joye, the owner, and she was precise and also easy to talk to. The waiting area upstairs is also pretty amazing and tranquil. You can also leave tip on the card and I was able to split the tip according to percent by service! Lastly, scheduling the appt was also a relief since I had a mishap for my original appt and had to reschedule for the following day and Joye was super accommodating. I’ll definitely be back, not to mention for comparable service and salon experience/​atmosphere, Indulgence isn’t as expensive as the city (compare to Sweet Lily Spa or Sakura. Also my personal faves for an eco friendly experience)

Walked in and was immediately greeted with a bottle of water by a random employee. I was then ushered over to the receptionist who was very friendly and explained the spa packages they offered. Alhtoigh I was only there to purchase a giftcard for my mother, I felt welcomes and would definitely return as a customer. The place is beautiful, with a calming atmosphere ans everyone seemed very pleasant and attentive. You should definitely stop in and treat yourself. I will add that it’s a bit pricey, but foe the ambience and customer service provided it is more than worth it. Four stars only because I have mot actually sat down for a spa experience.

Definitely worth checking out. I stumbled in to get my eyebrows done because it had such great reviews and am glad I did. It’s the most peaceful waxing I’ve ever gotten (think: private massage room, aromatic cleanser to prep the face, and soft music in the background). Joy was very kind and attentive.
As far as brow shape outcome, it’s pretty average. A little crooked, but nothing I can’t fix myself (I’m also very picky/​high maintenance about my eyebrows).
The prices are a little steep ($ 25 for brow wax, not including tip), but it’s the experience you’re paying for. Wouldn’t go back to get my brows done, but am absolutely returning for a mani/​pedi or even massage.

Had a fabulous massage! And the mood and ambiance are perfect. While I waited on the balcony for my service I had the best of both worlds: natural light from the large floor to ceiling window at the store front but complete privacy as no one from the outside can see you waiting up high in the «sky» in the plush lounge area. Water and fruit were available. And it was great that though I hadn’t been here in a while my massage therapist remembered me. I will definitely return.

Went here with mom and friend this afternoon. We had a fantastic time! The spa is beautifully appointed, clean and sophisticated. More importantly the nail technicians are competent and deliver a relaxing and fabulous pedicure. Joy, the proprietor, is the perfect balance of savvy, sweet and professional. Will definitely be back.

Well I just found my new nail salon. The place I usually go to had a huge wait so my 8 year-​old daughter and I found ourselves at Indulgence. What a great experience! Great staff, lovely décor and easily the best manicures we’ve ever had. The technician who worked on my daughter patiently explained every step of the process while giving her a gorgeous manicure. We will be back!

We had a girls day, all 3 of us enjoyed all the amenities at Indulgences Spa. Facials, 90 mins honey & Thai massages, mani/​pedis. AND Wine, the staff couldn’t be more delightful.

Hands down best spa in several miles maybe the whole state. Very calming and comfortable environment … Beautiful place feels like luxury. Extremely friendly and professional staff. They only use all natural and chemical free ingredients. The only thing is if you’re in a rush this is not really the place to go as they take their time — mani pedi took almost two hours. But every minute of it was amazing.

Friendliness and professionalism of staff were excellent. I rated it a 3 due to price to sevices. I am always in the mood to try different places. I have been to at least 20 different spas since July. My favorite by far is Paradise in Randolph NJ. At Indulgence I paid 90 +10.00 tip for a cocunut manicure and pedicure… it was okay but nothing that sets it apart from other places I’ve visited in both Short Hills, Randolph and Paramus.
The foot massage was def not long enough for 50.00. At paradise you can get a mani pedi (special)with a 15 min deep foot/​hand massage for $ 55 to $ 65…
The place was nice but massage chairs wld be better, the straight back bench is not comfy… pillows helped a bit. I recommend they take the ride down to Randolph and shop the competition on price, experience and value. .I don’t live anywhere near Randolph but it’s worth the 40 min drive.

This is a true gem! I have been going for at least 2 years, on a very regular basis! They provide an outstanding quality of service, with a great emphasis on customer comfort and respect for your time! They never rush you through something (I sometimes have to rush them, if I am trying to squeeze in more services than I should due to my own time due to my own time constraints!). The ladies are absolutely amazing and the level of professionalism is unparalleled! After my first pedicure at Indulgence, my sons and husband told me that I looked like I had new feet!
They will accommodate walk-​ins, but I recommend making an appointment which is so easy! And they are open for full services on a Sunday! There are very, very few businesses run with such incredible concern for their customer! And the setting is DIVINE!