Bryant Properties Inc

One of the most irresponsible property management companies, with a secretary that is not well aware about what’s going on in appointments. It is a routine behavior for them to cancel appointments without notifying you and still not feel sorry, as well as hanging up a telephone call while you still talking! per indication.

The worse experience I have ever had dealing with any company. I went through the hole process to lease a office space then the day before I was to get the keys they gave me some lame excuse to why I can’t lease the space. after I had already signed the agreement and played the deposit.

We came here looking for a rental and there were 3 women working there when we got there. None of them even acknowledged us said «we will be right with you» or «what do you need» or even a simple «hello» would have been nice (one was a receptionist who’s job is to welcome and help customers coming in) after 10 minutes we left having had not one person even saying hello… awful customer service from this end and will not get my business

While I never really complained and just accepted things like trash everywhere and yes its my neighbors responsibility to clean up after themselves but if they know its an issue, have someone clean it up. It took them 4 years to do something about horrid landscaping. Lights aren’t adjusted for daylight savings time so its pitch black while walking but 85% of the lights in the common areas are burnt out or don’t work. Laundry facilities are always broken. They changed the locks to the laundry room then put a notice on Friday to pick up a new key. Of course, they are not open on Saturday or Sunday and are closed at 5 so normal people who work can’t get anything done. I still don’t have a laundry key. They told me my ceiling does not leak, its an old leak. It leaked and I was told to put a bucket down!
Might I add, 60 day notice to move. AND they show your apartment the entire 60 days! They don’t ask to do an open house, they just call and say they have an appointment. So for 60 days my address has been on Craigslist, flyers, and wherever else they post down to the apt number. What do you think has happened?
I don’t recommend this leasing company. But I do know that an apt is an apt and I advise you to be empowered and negotiate things like 30 day notice and dont get suckered like me. It doesn’t get better than you see.

So far so good… they have been attentive and not left our complaint to the side. Pricing is fair… Property sites are in good neighborhoods… they are hassle free w move in and have a nice small staff that gets things happen… I have referred ppl for apartment listings… I have to give it a good review cause they been patient and understanding to my place…

Poor attitude and unprofessional. I can’t make a fair assessment of how they are as property managers, because we decided to steer clear after a bit of communication with them. Highly recommend you go somewhere else, these type of people will likely cause you grief. Let’s get them out of South Pas!!!

I just had a bad experience with Bryant Properties during my apartment search in South Pasadena. My husband and I applied for an apartment, paying the mandatory $ 35 each in application fees. $ 70 total. When I didn’t hear back from Bryan Properties, I followed up only to be told by Victor, «The good news is, your application look good and you are approved. The bad news is, the tenant backed out and isn’t moving.» Gee, thanks Victor! When I requested a refund of application fees since we applied for an apartment that was not even available, he refused. It may seem like a small amount of money but that is not the point. Its completely unethical and Bryant clearly does not have it together. Its unfortunately this unethical company has a monopoly on rentals surrounding the Garfield Park area. We have since rented a unit from a nice company who didn’t even charge application fees to begin with.

Bryant Properties, not to be confused with Bryant Companies, is also in South Pas. From what another tenant — who rented from both told me — all the properties used to be owned by 1 man, Mr. Bryant, until he decided to get out of the business. So the properties were split up hence 2 different Bryants.
I’ve been renting from Bryant Properties for a little over a year and have had a great experience so far. First off, they don’t charge you to look at the listing. The other rental place charges for a 3 or 6 month pass but they seems to have more properties and they seem newer though.
I looked at only 3 places on Bryant Properties list at the time. All were very clean. 1 place just had a bad layout and a new but butt-​ugly color carpet. The other 2 were very nice in older buildings — which I like.
I looked at my place 2x and both times Kim, the BP rep was super-​nice and gave me tons of info. I was even able to request some changes, like new sink in the bath, fridge and stove. They ended up also putting down new tile in the bath and kitchen which I didn’t prefer but whatever. I’ve only called on them a few time since moving in but in all cases, they were super responsive and got things fixed within a day and even leave you a note letting you know what they did.
We’ll see if they continue to have the level of service. But just knowing they are responsive is so comforting. I’m giving it 4 ½ stars. Would definitely be 5 if they had more properties.