Alicia did a complete color with highlights and lowlights and also a cut. I walked away feeling and looking fabulous. As someone who is VERY picky about my hair I will never trust it to anyone except Alicia. She cut my bangs several times to make sure they were the perfect length and tended to my every comfort. She has a fantastic imagination and really knows the art behind her craft. She is so very gifted and has obviously found her calling in life.