Holiday Inn Southaven Central – Memphis

This place the worst… never bothered to clean my room on my third night at this dump. My opinion of IHG took a nose dive.

As a business traveler who travels every week, this is not only a very nice property at a very competitive rate, it has an awesome staff. I had only one issue. I have been driving all week and the desk chair sat a little low to the desk and leaned forward, frankly after putting in over 800 miles it was killing my back. I contacted the Ericka at the front desk and she immediately put me in touch with John the manager on duty.
John responded immediately bringing me a chair from the conference room that worked perfectly.
As a business traveler I see the good and bad in all hotels I stay in, but this place is not only new, clean and nice, It is convenient to the interstate as you can access easily from two exits. Most importantly it has a staff that really cares and responds to the business clients needs.
I will definitely be back!!!

This is definitely a higher end Holiday Inn. I am a Platinum member, and this is a newer and very clean property.
Pros: Very clean. Everything is like new. It has a real bar and restaurant which is not very common anymore. Staff is very friendly, and any time I have had an issue, they addressed it to my satisfaction. Beds are very comfortable. Room service.
Cons: Restaurant is ok, but a little over priced for the type of food you get. Especially for dinner. The pool is pretty small and there is no hot tub. The comforters on the beds are thin, so you need to keep the heat up. If you like a big fluffy comforter to curl up in, this isn’t it. The interior walls are on the thin side. I have never had an issue with traffic or outside noise, but have had a few «loud talkers» and even loud «humpers» (although, I didn’t mind the humpers).
Only thing a found really bad (and I am a germaphobe): when they deliver room service, they deliver full size catsups, mustards, salt, etc. to the rooms, and presumably reuse them. Not sure of the health codes in Mississippi, but you can’t do that in New York. I can only imagine what some deviant is squirting in them.
Overall, great hotel. Just eat out.

Had good service two nights. Third was awful. Pool was ok, kinda cloudy, and dirty towels everywhere. Reasonable rate booked online but should have stayed across the street at a comparable hotel where breakfast was included.

We were traveling back home from vacation and needed a hotel to spend the night. We found this hotel. It looked very pretty and clean, so we made reservations and booked it. We booked 2 rooms with 2 queen beds. We arrived around 6 pm. The front desk lady was very nice to us. We then went upstairs to go to our room. The room was very nice. Smelled nice. Everything was clean and felt very comfortable. I then opened the mini fridge to put some water bottles in it and there open drinks left in there from the previous people. Ewww. STRIKE 1.
We then left to go get dinner. We then returned around 9 pm. We started getting ready for bed around 10:30pm.
I got into bed around 11 pm, but couldn’t fall asleep. There was a lady in the hallway talking on her phone so loudly that you could hear every word she was saying. And her room was right next to us. The walls are so thin and not sound proof that you can hear everything that goes on in the room next to you. STRIKE 2.
This lady kept going back and forth between the hallway and her room. So the door was slamming shut. And their doors are very loud when you close them. STRIKE 3.
I finally couldn’t take it anymore and opened my door to tell her to please be quiet. This was already at midnight. She kindly said sorry and went back into her room.
I finally had fallen asleep when a very loud unusual alarm woke me up. It was the fire alarm! This was around 2 am. We were frantically running around trying to figure out why the alarm went of. We heard fire trucks come to the hotel as well. I tried calling the front desk but no answer. Finally I got through to them and they said it was a false alarm. We aren’t mad about this because false alarms happen but when I was checking out, they could have at least apologize for all of this commotion. No sorry at all. STRIKE 4.
I finally fell asleep around 3 am.
This was a horrible experience. I’m a very light sleeper and will not be staying here again. I don’t know how anyone can stay here.

I asked American Express Business travel to stick me someplace nice and somewhat close to the airport.
Driving over here I wasn’t expecting to find this nice looking Holiday Inn tucked back here.
The staff was extremely helpful at check in providing exactly enough information and not over kill with a bunch of stuff I don’t care about anyways.
This hotel is kept so clean it has the appearance of just opening for business
My room was spotless and I tried to find one thing out of place or dirty and couldn’t. Yes I was that bored, but not bored enough to get dressed and go so something.
The bed and pillows were extremely comfortable.
If your staying in this area this is the place to go. Just wish I was in town longer to actually enjoy it instead of just sleeping a few hours and flying home.

This is a newer Holiday Inn, with all the updated accommodations. The heating/​cooling system is very responsive. The bathroom is clean, roomy, and the shower water is very quick to get up to temperature. The hotel was very quiet, located on a side street away from the mall. Check in was quick and accurate. The bar is open until 9:30 pm, with a limited inventory… two or three bottles of each type of liquor and a decent beer selection, and there is an on-​site restaurant.
This inn is located about 12 miles from the center of Memphis, but worth the drive at $ 100 a night with free parking. We would stay here again if we were driving through rather than visiting for music.

This is still a fairly new hotel, the staff is friendly. Rooms are clean & comfortable. WARNING: They hold a church service on Sunday morning that resonates throughout the building, so don’t expect to sleep in. I don’t know how long this will occur but you’ve been warned.
I got my room on priceline, so I missed out on the points and perks. But since I only paid 65 vs.109 /​night I’m okay.

My friend and I flew to Memphis, headed for the Fresno State/​Olé Miss game down in Oxford, and needed a place to stay.
This was one of the nicest Holiday Inns I have stayed at. It appeared as though it was brand new.
Our room was very nice and clean and there was plenty of parking.
Its location was great too as we were about one mile off highway 69.
The Memphis airport is about 10 minutes north of here and so is Graceland. Oxford is about an hour drive south.
The hotel is very close to many restaurants and shopping places, too.
The only possible drawback is that you can hear planes getting ready to land nearby, though that didn’t affect my sleeping here…