I waited patiently for two hours as they were transferring content from one phone to another this after returning from a failed attempt the days before. They push sales on you even after you say NO! The pompous owner is rude and obnoxious. This was the worst experience I have ever had with any merchant. I will be reporting this store to sprint. Please Do NOT do business here. They push sales while offering terrible customer service.
Jeremy M.
Évaluation du lieu : 1 Southfield, MI
This store is always understaffed. It makes promises it does not keep, and tries to upsell even when you tell them you are not interested, They never, and this is going to sound odd, have actual phones in the store. They always claim they have to ‘send out; for them, so be prepared if you come in with a phone does not work you have to wait for about a week for a new phone, and even then sometimes they order the wrong phone or it takes longer than a week for the phone to come in, or they will not even call you when the phone comes in. Don’t even bother to call them, they will stick you on hold, literally for 45 minutes at a time. I’ve had this happen to me twice.
Corene F.
Évaluation du lieu : 1 Farmington, MI
Website says this store is open at 9:00 A.M. Monday through Friday, as does the sign on the door of the store. I arrived shortly before 9:00 A. M on Monday morning. My phone died and I needed a new phone quickly as I depend on it for work. I waited until 9:30 A.M. and no one arrived to open it. This is completely unprofessional. If those are not your store hours, change them on your website and on your door. Don’t waste people’s time. I will take my business to my usual Sprint store and will never return to this one.