Lowe’s Home Improvement

Doing a kitchen remodel. Turning plywood into repurposed barn wood looking style. The guy here cut all the plywood perfectly. Also, the prices seem to be about a dollar cheaper for Sheetrock and decorative stone, the Lowes on West Rd is a bit more expensive (not sure how that is, but it is).

AkwAys a fun adventure! Always something to find to buy! Love lowes. It is easy, access helpful. People are staffed to assist. All Lowes price different! The clearance departments are wonderful places to find great deals!

The shittiest experience from any establishment. The customer service is awful, if they were not trained to be polite then they serve without manners. Purchased 5 appliances from them all in one day, was guaranteed delivery within a week of all five. Got a call confirming my items will be delivered, so I gave away my appliances so I can get my new ones, only two items came. Called and they informed me that they can deliver the rest next week, a week passed no items. Got a call from them 3 weeks later was told that I would get one of the item that week and the other two are out of stock. The most important appliance I needed would be out of stock till end of January. Nothing they could do. Contacted and tried to speak with the manager but apparently the manager was out every time I called. Got the 4^th item 1.5 months later and the final one, came but it was the wrong color and had to be returned. Finally received all my appliances but with all deliveries, none of the parts to hook them up came with my items, even though they were all paid for. Called again and manager not available but nothing that they can do. 4 months to obtain the last of my appliances, no apologies from the manager.
How are you guys still a running establishment?! Will be writing to higher ups since they refuse to take responsibility for the inconvenience.
I gave the one star for the vendor delivery guys that was willing to help me out during the times I had to deal with Lowes’ shit.
I highly suggest you do not have any appliances delivered from them, just pick it up and make sure it’s in stock or else they will wait to tell you that you’re shit out of luck.

Great service! I teach second grade and needed a huge panel board cut down into 30 small pieces so my students can use them as individual dry erase boards. Dave and Josh were so kind and willing to help me out even though it was an annoying task!

I would be giving this Lowe’s a lower rating but some of the employees in the garden section were very helpful, so there’s that.
But everyone else seemed clueless. All of the self checkout lanes were out of order and the lady was having trouble fixing anyone’s problems.
After waiting at least 10 minutes hoping they will be fixed we went on to the cashier in the only lane open, who was also having trouble with a customer. She was looking for a coworker to help her, but no one was around. After another 5 minutes we went back to the garden center to check out.
This is not the first time this has happened to us but hopefully it will be the last time we go here.

Since I wrote such a bad review of grand hardware, I thought I’d write a good one for Lowes. They had everything I needed included grade 8 bolts. And the lady working and hardware help me out immediately. I will always shop at Lowes first.

I’m going to be doing a few repairs around the house, some updates, fancy-​fying if you will. Stopped in to check out what they had to offer and get some ideas. Ho-​ly cow. Do-​it-​yourselfers heaven. I realized the size of the place but I guess not to its capacity with what was inside. I may actually have a couple extra projects in mind now after that visit. Their staff was also very helpful answering my questions.
Oh and their Christmas décor also got me pumped for the months ahead :)

I’ve been here a few times to pick up things I ordered on their website. They have some sort of internet order pick-​up time guarantee, but obviously it doesn’t apply to the actual checkout process.
I’ve stood around waiting 15 minutes or more for the inept People of Lowe’s to find an order I’d placed HOURS before, consciously giving them plenty of time to find my shit before I got there.
The people at their customer service counter obviously don’t get trained in positive positioning, addressing customers or how to answer a question without sounding rude.
I’ve decided to avoid this Lowe’s from now on.

The kids build and grow clinics are fantastic!