Some people expect free labor! Sad to see that last post, I’m betting she buys her shoes at Payless Shoe Source, & Walmart when her EBT card gets refilled. Myself, my shoes last 40 years and more, including my work and dress boots. They require new souls, new heals & various other craftsmanship to stay pristine. If you value quality, and use your feet, buy shoes worth repairing! Not overpriced at all, what so ever! Welfare suckers will want everything free and expect her $ 14.95 heals cost $ 2.00 to replace a heal she broke of on her last«date,» to score her daily dose! Am I being harsh? Absolutely! Good shoes are priceless and never to much to repair! Shame on her! Too bad her children will need to return to foster care next time she gets caught soliciting for dope and breaking heals she can’t even walk in. I know her, all true! Great place, thank goodness they are so local! I’ve sent my repairs to Italy for 22 years. Yes, all my shoes are hand crafted and my feet hand numbered for my next order. I was going to say I used to send my shoes back to Italy in the shop where there were made. Well, until I found this gem! Thank you fellas! I promise you’ll be pleased with their craftsmanship! Truly old world quality and love with rash movement. I’ll be back again! Hope you’ll still be here! Thank you for allowing me to stand on my soapbox, but well deserved comments! Should I be able to give a rating bettered 1&10? I would issue a 12. Regards, Steven