The Water Store

Just moved to Reno and so happy to find a water store that offers alkaline water. My family made the switch to alkaline years ago and it’s changed our lives. Just wish they had better hours since alkaline can only be offered in store.

About a month in advance, I went online and reserved a 30 gallon barrel of water for Burning Man. Pulling up there was just a big sign that said: Water. I could see someone looking for Fresca & getting confused. They had a little drawing of Burning Man in the parking lot and arrows directing us to go to either side.
We pulled in and gave them our name. There was a bit if confusion as they said my tag only had the barrel on it, no siphon. I specifically remembered adding it to my cart, so I pulled up my confirmation email. They gladly updated the tag & cut the siphon for the barrel we rented. We filled up and were out of there in a couple of minutes. It was incredibly convenient considering it was opening day for the man.
They assured me that they would be open on a Labor Day and that even if we needed to arrive before or after hours to return it, just to give them a call and they could be there in a few minutes. Talk about customer service! Return was a breeze & the deposit showed up in my account promptly. We will definitely use them again for any and all return burns!

Super awesome place! The people are super friendly and helpful, would not get my water for burning man any place else!

Great water. Always available at a good value.
The only draw back is when I forget my change in the vending. But the person after me loves that!
Also the punch card progran is a little difficult to use when I get water after hours. Maybe they would honor the ‘honor system’ but even then I rarely go during business hours.