Welmerink Orthodontics

Absolutely amazing would be an understatement. I moved out here from New York and was nervous to find a new orthodontic. However, Welmerink quickly turned those nerves into a blessing. Right away I knew I made the right and best choice.
There are too many reasons to count on why this place is amazing but the simple fact that the Welmerink’s and their staff live and breathe the values are what make this place the BEST in the nation when it comes to orthodontics!
Their motto is experienced care, personalized approach and beautiful smiles! This is carried out because the job they do is amazing and the service they provide is world class and caters to each client on an individual level. Not to mention the amazing smiles they create… for me, I feel so much more confidence with my smile than ever before and without welmerink I truly don’t believe that would have happened!
Their whole staff from the Welmerink’s all the way down to front office and everything in between are simply amazing. Every single employee provides GENUINELY amazing service and makes you feel welcomed and valued.
It just feels like home going there… in part because it looks like a house but mostly because they give off the BEST service anyone could ever receive. I feel like they truly care and that’s the best part.
Personally, all the girls that worked at the front desk and on my teeth were beyond great… they were very attentive and took the time to build rapport with me… and likewise with Dr. Welmerink who like me has a passion for golf… that made for some cool talk about golf and the fact that he has been to Augusta… unbelievable! And beyond that, him and his whole staff always took the time to ask how things were going in life for me and that means a lot that they go out of their way to build meaningful relationships with their clients.
Another thing I’ll never forget is when I walked miles to get to my appointment one day; not only did they give me water to make it back but also they sent a card that was basically saying how much they appreciate me taking my appointments so seriously… and that made my day because it was unexpected and out of nowhere!
They truly do go the extra mile and that’s what I love… I have never felt so valued as a client before in my life. No matter how bad my day is going prior to my appointment, I know that a visit to welmerink will always make me feel better and put me in the best mood for the rest of the day… it was my great escape, my sanctuary, my getaway… I always felt so renewed and revived after leaving and for that I’m so blessed that I chose welmerink for my ortho work!
It’s a great business run by greater people who provide the greatest service… you can’t put a price tag on the service they provide and the value they make you feel. No matter how much it costs for your braces just remember; you will be valued and appreciated, you will feel welcome, you will feel better and above all you will gain confidence because of the amazing smile that they will create for YOU! All of that will always be worth more than any dollar amount… look no further than Welmerink orthodontics if you want it ALL.
I can now comfortably and confidently smile anywhere… even on the golf course lol

The staff is friendly and helpful. We showed up 1 minute before our scheduled appointment and were promptly seen 1 minute after the appointment time. The staff took the time to explain the issue and how to resolve it and also what is expected moving forward.

I couldn’t be happier with the care both of my children are receiving from this amazing and dedicated team! Thank you for giving our family, for two generations, the wonderful gift of beautiful smiles!

Alright. So I’m going to write about my «experience,» since apparently my previous Unilocal review was REPORTED by someone (obviously a staff member who was offended by my previous but HONEST review).
Anyways, I would give zero stars if I could. The ladies at the front desk are always very friendly and are the ONLY smiling people in the office, so I guess they deserve one star. Whenever we come here, the nurses seem very tired and the overall experience is extremely awkward. My son and I once waited 30 minutes after our appointment time in the lobby and another 30 minutes at the chair. We were told to «wait» and not once did anyone come by to check up on us, and everyone seemed oblivious to the fact that we were there.
Though I got the cheapest deal on my son’s braces here, cheap never means high-​quality. The ladies changing my son’s wires are always leaving too much wire in the back, and they constantly scratch and poke the back of his mouth. We also get the feeling that we’re just another pair of «customers» to them, not valuable patients. If I had known, I would’ve taken my money and gone somewhere else. This place is just busy busy and never seems to have time to just SIT DOWN and DEDICATE some time to each customer. It’s obvious that their ultimate goal is money and they’ll do anything for the money and good PR.
I have other accounts I would like to share, which would shed some light on their hidden greed, but obviously these people profusely check their Unilocal page and quite frankly I don’t wish to be tracked down the next time my son and I visit for his checkup.
Hope that’s enough «detail» for you.

Doctors Welmerink and the Staff at the Sparks office have made my adventure into adult orthodontia a pleasant one. The ladies at the front desk always have a smile and a hello, and they remember each patient by name.
The gals in the back go above and beyond every time! They take the extra time to make sure I have the supplies I need and there are no «pokey» wires that will cause me grief in the coming weeks. Both father and son Welmerink are knowledegable and personable.
They also offer in-​house interest free financing (I refer to braces as «the car in my mouth») for those that qualify.

I would give no stars except I should probably give them credit for answering the phone. We live in California and my son was visiting in Reno for 2 weeks. He just got his braces off 2 weeks earlier. The dog ate his top retainer and his normal orthodontist said it was crucial that I find an orthodontist in Reno to rush a retainer or his teeth would move before he got back to California. This office couldn’t have been any less helpful. They told me 2 weeks for a retainer since my son wasn’t one of their «de-​band» patients even though they just said I would have to pay for new patient exam. Wouldn’t that make him their patient? Then she said they couldn’t rush because their lab «wasn’t set up that way». Whatever that was supposed to mean…
It was apparent that they just did not want to help or go outside of their normal procedures. Maybe because it was the week between Christmas and New Year and they didn’t want any extra work. Disgustingly horrible customer service.
I called around more and found the most helpful and understanding poeple at Orthodontic Partners with Dr. Bruntz. It seemed that they really wanted to help. I was panicking and they made no promises but assured me they would do their best and we got a retainer in 2 days. Now that is good service! Take note Welmerink!