Evergreen Florist

Felt so loved today as I went into this adorable store on Monroe. I wanted just one rose to take on a surprise visit to a friend. Though my order was small I was treated with respect, kindness and generosity. They even added greenery and ribbon to my rose without any additional charge. I had to hug both owners before I left I was so impressed. Thank you Evergreen!

I called at 9am to have flowers delivered by noon to my wife’s work location for our anniversary. I was told no problem. My wife gets off at 1pm, so it left some leeway in case there were any issues with the delivery. With this I expected a phone call from my wife when she got off to thank me by 1:15ish. At 2:00 I called the store to ask if my wife was still there and was informed that she had left for the day at 1. I asked if she had received anything and was told no. I called my wife and she said that someone had called her phone at noon asking if she was at work, but she didn’t know who it was (this was supposed to be a surprise). She said that the person who left the message said she could pick up the flowers at the flower shop. I called the shop to find out what was going on and was told that the flowers were delivered to the work location. I called the work location and they said that at 2:30 the flowers were delivered. Why would the florist tell my wife to pick up her flowers at the shop if they were going to deliver them? The lateness of the delivery meant that my wife cannot pick them up at all because she had other engagements she had to do, so now she won’t get the flowers until the next day. When I called the shop back to ask questions they simply said that my wife and the delivery driver just missed each other, but she made sure to tell me that the flowers were beautiful. Utter BS. Needless to say, I will never use this florist again, and warn others of the issues.

The absolute worst florist i have ever dealt with. Orderd flowers online for my mother –in– laws birthday, and she never recieved the flowers. 3 days later no flowers still. Called the shop to ask for a refund and was told that we would get a call back, never happened. Called the following day (5 days later after ordering the flowers) and asked for a refund and instead they charged us again! So now we have two charges with no flowers. Obviously we arn’t getting through to these people, so we had to go through our bank and got it disputed. So angry and upset with this poor service.