Macy’s

Macy’s an excellent store to shop at. I am not sorry to see the downtown Macy’s close. It just didn’t seem to fit in anymore with other businesses in the downtown area.

So, i was actually very excited when I was approved for a Macy’s card last year. It seemed like they had a pretty decent rewards program with lots of exciting coupons and promotions. One year later, I can tell you the coupons are a complete and total scam. If you actually take the time to read the fine print, you will see that virtually every brand or item is excluded. Or worse, (like me) you go shopping with the intention of using the coupon, only to find out at the register that not one single thing that you chose to purchase actually qualifies for the 20% off! I was extremely disheartened and I felt duped. Needless to say, I plan to finish paying off my Macy’s card and promptly cancel the account. I would rather go to Ross or TJ Maxx and pay significantly less for the same brand names.

I spent my afternoon on the fifth floor yesterday. My fiancé and I chose to register at Macys for our upcoming wedding and I am so glad we did. We had put it off until last minute and we were both dreading it. We felt so welcome and received some really great guidance. Jennifer is amazing. She is passionate without being pushy. She’s funny and makes you feel really comfortable. Even though she meets new couples daily she did a great job of making us feel special and important. She went above and beyond to look up product reviews for us. She asked a ton of great questions to help narrow our choices down and make the process go quicker. She even took my purse so I wouldn’t have to haul it around. We had so much fun and are now even more excited for the big day. I wish I could give her ten stars!

I’m a card-​carrying Macy’s customer, so you know up-​front that I’m a fan. But this centrally located Macy’s store in the heart of Spkane leaves much to be desired. It’s not a «bad» store, per se; it simply does not live up to the standards set by other Macy’s stores.
First of all, the lay-​out seems haphazard. The floors are jam-​packed and cluttered. Navigating around all the clothing racks is quite the feat as they are so close together! My family was recently in the women’s and junior’s section and I marvelled how on earth someone in a wheelchair, or pushing a stroller, would get through some of these areas. Same with the shoe department. Cluttered and packed. Despite the decent selection of nice merchandise, the crammed quarters gives the impression that this is a consignment or flea-​market-​like store (which it sure isn’t!).
We like how there are always good sales going on for Friends and Family (I get all the emails and coupons in the mail, and I often take advantage of the sales), and when we last visited this store, they were having a super 25% off sale on most items.
The jewelry department was well laid out and had a lot of good light; this section, thankfully, did not seem cluttered or thrown together.
The women’s «lounge» and bathroom on the third floor was dingy and out-​dated. After coming from the Nordstrom’s store in this same mall, it was hard not to compare the two store facilities for women, and the Macy’s bathroom was sorely lacking. Mr. Macy’s, please update! The bathrooms in one’s store make a huge difference to your patrons (at least they do, to me!).
All in all, if I lived here, I’d still shop here, but I’d be more of a regular if they updated the design and layout of the various departments at this store.

We were searching for some ideas to upgrade some of the furniture in our home. Basically looking for ideas and what fits with our décor. We were warmly greeted by E.K. and he proved to be very helpful. He asked the right questions and was helpful in leading us to what would be both in our price range and style. After some discussion we found out that EK has worked at Macy’s for 29 years so I guess it should be no surprise he knew what he was doing. This was not a high pressure kind of encounter which was nice. The product selection was very good including living room furniture, kitchen, and bedroom furniture. Pricing is from mid range to high end but I think the quality of the products matches what you get. If you are looking around for furniture I would say it is worth the visit to the lower level of this Macy’s.

Whenever I’m in a Macy’s during the holidays I think of the movie, Miracle on 34^th street (if you haven’t seen it watch it. An American Christmas classic right there).
Anyways, been to this one a lot, in all its departments, even their semi-​hidden clearance floor (I think it’s the 6^th floor?) that I think one can only take an elevator to.
Staff’s always been helpful when needed, great selection of different brands of clothing both men and women. Clean place as expected. Wonder what the 3 star or less reviews are for? As for me this place is pretty top notch and reliable for any occasion.

This building has been here since about 1907 but was the Bön Marche when I was growing up. It has five floors of merchandise. Well, that five floors if you don’t count whatever is currently downstairs, which is furniture. However, over the years it has been clearance too.
We came in specifically for a Black Friday item but found a better item for less. We also were pleased to find our annual Mickey Mouse ornament here and on sale (duh).
Sales staff were attentive and crowds were thin this morning on the day after Thanksgiving!
Four stars because it seems a bit cramped in the store.

This used to be the main store in Spokane. With the times all of the good merchandise has gone to the Valley Mall location. This location is a shell of its former self. The only thing keeping it open is the furniture gallery in the basement.

This location’s standards seem to be pretty low. Employees are not extremely attentive and they need to be hunted down. God forbid you ask about a new product as I have usually been greeted with a blank stare and a look of «Why should I know anything about that?» Additionally the store itself is very dated and in need of a major facelift.
Oh, don’t take an elevator unless you have to. They’re very old, slow, and contain a, how shall I put it, acute olfactory assault.

Over all friendly employees. I know its busy time time of year. The only thing I was really upset about is the ladies at the Benefit Makeup Counter. Well one lady. It was a busy day but when I got up to the counter the employee simply ignored me and started to talk to someone behind me. And me being me said aloud: «Wow how rude, I was here first and you ignored me There goes your commission B****.» and walked away. Really made me mad. All the other counters were helpful the friendly even if they were with other costumers. They at least addressed me. It just upsets me to think maybe this employee would see me as not a buying costumer because I have pinup/​rocker style. I’m sorry but retail 101. Dont judge a book by its cover. I happen to spend a lot on my makeup and I graduated top of my class in college. So thanks for that. Anyways sorry that was kind of a rantt pretty lady style. Anyways other than that it was great. I was very impressed with the perfume counter lay out!

Waited for the memorial day sale to start so we could buy a dining set. I was told it would arrive the following Tuesday and I could pick it up then. After a week of not hearing from the furniture department, I called and was given the run around. After another week of phone calls and confusion I was finally told the table wouldn’t be available for another month! This is by far the worst customer service and handling I have experienced at a store. Sooooo disappointed. DON’T BUY FURNITURE FROM THE STORE!!!

The store is somewhat of a cluttered mess – WAY too much inventory for their space, but their staff is super friendly and there are lots of great deals to be had! I purchased a new handbag there yesterday, after looking in probably half a dozen other stores. I was approached by a saleswoman who was eager to help and clearly knew the inventory. She asked what I was looking for, I showed her my current bag and gave her a rough idea – hard sides, brightly colored, not solid – and she pulled the most perfect handbag for me first try. To top it all off, then she even invited me to «move in» to my new bag right there on her counter instead of waiting until I got back to my car. haha!
I wish I had read Misty C’s Unilocal review before going to Spokane yesterday, because I have never once heard about their clearance floor. haha! Oh well, there’s always next time! :)

I have struggled with the urge to Unilocal and the urge to keep my little treasure secret. But, I figure keeping such a glorious floor secret is not very Unilocal-​ish of me. So here it is. The secret my friend passed to me that I now pass on to you. Yes, my friends, the Macy’s Clearance Center.
Oh man, just saying that worries me. The magical clearance center isn’t some corner hidden in Macy’s. It’s an ENTIRE floor! Everything is 75% off, all the time. Today my friend called it, «The place Macy’s clothes go to die.» Yes, it is an elephant graveyard of sorts. But do you know what you find in elephant graveyards amongst the bones? Ivory!
Yes, this clearance center has all the stuff that didn’t sell. Maybe it had a snag. But heck! I can buy a $ 250 ball gown for $ 60? $ 30? That dress I almost bought last season is only $ 10?
The soft comfortable robe keeping me cozy and warm in this 10 degree weather was bought at the clearance center. For $ 15. It’s the nicest robe I’ve had in years. The floor has everything from shoes and accessories to coats and lingerie. It is a clearance floor though, so it is very hit or miss. But when you find that $ 70 sweater you wanted on sale for $ 15, well it makes a weekly scan trip worth it. I’ve seen Coach snow boats for sale, the ballgown I didn’t buy, and of course, the robe I’m wearing now. I got two awesome scarves there, some work blouses, a great skirt…
It’s worth the stop. I guess I have to actually tell you where it is now… Go to the elevator. Step inside. Hit Floor 6. TADA!
Ok, so maybe it’s not SO secret since its listed on the store directory. But I never saw it or heard of it before my friend told me about it and it isn’t accessible by escalator. So, unless you’re looking for it, you won’t find it. Enjoy, and try not to tell too many people…