Always very friendly and accommodating. We get gel manicures every two weeks and they always do a great job.
Lindsay R.
Évaluation du lieu : 5 Spring Hill, TN
I usually come over here on the weekends when it is really busy when I have a day off, just because of the convenient location. I usually only get pedicures, never my nails because nobody there has ever done good acrylic. I had a cold water pedicure about two weeks ago here as a matter of fact because the hot water«ran out». After swearing I wouldn’t go back today I needed a acrylic full set and was short on time, a man named TONY did my nails, and this was by far the BESTBESTBEST set of acrylic I’ve gotten in spring hill in 4 years. I’ve been through everyone and every nail location through here and Franklin and tony is amazing! If your looking for nice acrylic he is the bomb! Just make an appointment! They stay busy!
Jenny O.
Évaluation du lieu : 5 Spring Hill, TN
this salon fabulous. staff friendly… alots of gel color… i have i pink and white nails here it so amazing…
Danielle T.
Évaluation du lieu : 1 San Diego, CA
Horrible customer service! I’ve been here on several occasions the first time was great, so I came back. The second time I needed a chin wax. The lady wanted me to lay on the table after a guy got up without changing the covering on the table. She then half waxed my chin and I had to have her redo it. When I gave her my card to pay, she charged me an extra $ 3 and when I said something about it she got an attitude with me. Today I needed a pedicure, so I decided to give them another shot. I should have went somewhere else! The lady that did my pedicure doesn’t know how to polish at all. She left at least a quarter inch of nail on all toes with no polish on them. When I asked if she would fix it she polish all over my skin. It started getting busy in the shop so she started trying to rush me out of the chair. I told her that I still had polish all over my skin and she got a nasty attitude with me. I told her that I wasn’t going to argue with her, but I wouldn’t be paying for it either. One of the male technicians had to fix it. I will not spend another dime at this salon! Most people come here because there prices are lower than the other salons in Spring Hill, but I’d rather pay the premium for better service!
Caitlin R.
Évaluation du lieu : 4 Nashville, TN
Got a really nice set of matte black gel nails from here. The place opened at noon and was packed within 5 minutes — I’m talking every seat was taken and there were spill over in the waiting area. Felt a tad bit rushed, probably because there were so many people trying to get their nails done at once, but no one seemed to be waiting for too long. The technician listened to exactly what I wanted and was extremely nice.
Holly C.
Évaluation du lieu : 5 Russellville, AR
I am a loyal customer. My husband and I go at least once a month for pedicures. We always receive prompt and excellent service. Today I left my cell phone there and did not realize it until after they had closed. I left a message on their Facebook site. To my surprise, the owner called me at 8pm. He met me at the store, in the pouring rain, to let me get my phone. The owner is a very gracious man. This is the only establishment that I will ever get my nails done at.
Lee R.
Évaluation du lieu : 1 Spring Hill, TN
Got my wife a certificate for her birthday. She was very dissapointed with her pedicure. They did not cut away the cuticle and she had to ask to remove callous on toes and heels. Very poor job!!! Don’t wast your money or time!!!
Andrea m.
Évaluation du lieu : 2 Nashville, TN
Terrible. Thought I found my new nail place since it’s right up the road, but I won’t be going back. Went in for acrylics. The guy put them on in two seconds. Didn’t ask what length I wanted before cutting. Didn’t ask how I wanted them filed. I had three color options and he just started painting the one he thought looked best without asking if I decided on my color. Last, but not least… my nails were wonky. They were filed completely crooked and one of them had a crack in the side and he put me under the dryer and was sending me on my way. I showed another patron and she confirmed that they were bad and told me to say something. I told them I wasn’t happy. He said he would fix them and I told him I just wanted them off. He cut my nails(which he was rough in doing) and they soaked and another lady redid them. He disappeared in the back for about 10 mins. Didn’t say a word to me. The only reason I’m even giving two stars is that the lady fixed them and made them look nice, but I will not be going back.
Judith E.
Évaluation du lieu : 2 Franklin, TN
Walked in without appointment, no wait — which was nice. They filled the tub and prepped while I picked out polish. Zero soak/relaxation time for my feet, they dipped them in the water and kept going. The whole thing was rushed, not at all relaxing. Also, would have been nice if they waited until they finished with my pedicure to start spraying the tub with sanitizer and wiping it down. Nothing like get sprayed in the ankles with some orange cleanser. Toes look good but disappointed with overall service.
Tara F.
Évaluation du lieu : 2 Nashville, TN
My hubs and I went and got pedicures at Spring Hill Nail Spa and the experience was better than most in the area… but sorely lacking. We arrived on a Sunday to find two nail techs working on others, but they immediately sat us in a pedi chair to soak. We picked out our color and were offered a drink(we chose wine)… we got it about a half an hour later. Paul soaked for a little over an hour while I was pedicured. They have a menu of different types of pedis and I’d wanted to get the super deluxe(the best they had) kind… but I wasn’t offered… fail. When I was done, she started on Paul… and by this time 2 more pedicure patrons had arrived and were also soaking. The other tech(who was doing nails) was still working on the same nails as when we came in. My hopes for getting a manicure were fading as they’d already told the two other women they’d be with them… and they’d each been soaking a good ½ hour. The pedicure itself was pretty average. No great cuticle cleaning, no great foot scrubbing, no great massage(and these are my main criteria). My polish was applied just fine but she didn’t put my flip flops back on me, so I had to try and not bump my wet nails myself. Paul’s was even less great, she spent about 25 minutes on him… and though they were nice and clean(but he has nice feet anyway), it really wasn’t worth it. In total we spend $ 66, including tip for 2 pedis(I’m a good tipper, $ 5 each). While it’s close to our home… I doubt I’ll go back. Luxy nails is my favorite Spring Hill nail shop! See my review of Luxy: