GameStop

Customer service at this location is horrid. The cashier named Chris is completely condescending I asked to see if a game was in stock, but instead of getting an answer, he went on a complete unnecessary rant about how I should have preordered. He spoke in a very rude manner, almost as if he thought I was crazy for not preordering. If you see him there, try your best to get another cashier.

Great customer service! Bought COD used and it didn’t work after about 2 weeks. I call them cause I lost my receipt and explain I’m a basic member and the game stopped working. Dude on the phone said come on in and exchange it. I get there and decide I don’t want the game anymore (new ones coming out anyway) but I do need a PS3 controller. Hector helps find a used PS3 controller on sale. He rings me up and I’m all done but still curious on what the cost of a new controller would be, he goes in the back finds 2 kinds of controllers for me and says he can do the transaction right there. Keep in mind I already put him through the burden of looking for games and cheap controllers for me. He proceeds to change out the used controller for the new one. Only downfall (lost a star) I don’t like is that same controller can be purchased at Walmart for cheaper but they don’t price match =/​I bought it anyway just to save my self the drive plus I already had an exchange so it was worth it.

Staff here always very helpful, great deals on used games too. Starbucks and McDonald’s next door.

I called yesterday night for some retro games and KEVIN was more than helpful. He let me know that they didn’t sell any in the the store but I could always find them on the GameStop websites, he also let me know how to find the games.

This place used to be just another stop and shop like any other place until we came across this guy who works there. I’ll be back to edit my review once I find out his name. But man he’s good. Great customer service. Has endless suggestions on games. Very knowledgeable on the current promotions. He even helped me download the Gamestop app on my phone. He has made this girl a true customer and I am more than happy to share this experience with you. Thanks again. Yep ran into him again today, Christopher T. You’re a pretty awesome dude. We called the store once and he even helped us get set up online over the phone. Thanks again.

Customer service here is not so great.
Went in on black friday after the crowd was all gone. It was just my friend and I there and there were about 4 people working there. These people were standing around talking to each other, not being helpful. I asked them if they had a specific item and the guy at the register said «yea, I saw some over there» and just pointed in the air. I looked over in the area he pointed to and all around the tiny store and did not see any of the item I was looking for. He did not show me where he thought the item was or help me and neither did the other employees that were busy standing around talking to each other. They were no help at all and the guy at the register messed up charging my friend for his order.
Learn some customer service skills idiots!

Love this GameStop. Friendly staff, always clean and they seem to read my mind in regards to what kind of game I want.
Also they throw a hell of a launch event !!

I hate spending money at GameStop but my little gamers are addicted to this place so I use GameStop as positive reinforcement. This weekend my son bought a audio cord and a playstation remote charger. The cashier was very helpful he even told me I need to start turning In my old games so that I can get credit that way I can save on whatever I purchase next time. Got home and everything worked. The worst thing in the world is when you don’t buy what you need and have time back and exchange but fortunately the employees are pretty informed and will point in the right direction to what you need for your gaming pleasure.

New location that just opened up not too long ago! Well what can I say? GameStop is GameStop lol walking into a GameStop you already expect the workers to be chill and friendly and that’s exactly what I got when I walked into the store. The store was a bit dead maybe because this location isn’t very well known. I actually didn’t find out about this place until this weekend. Anyways, as soon as I walked in one of the workers there helped me out. I was in and out in less than 5 minutes. The other two workers didn’t really greet me or stop what they were doing or even acknowledge that I was there. But all is good, I got everything that I needed from the guy that helped me out.
I like that there’s a GameStop close to where I live but I wish it was a bit bigger. I usually go to the national city location so I’m used to walking into a bigger store, but with the distance from my house I can’t really complain much.