Body Works of Chatham Hills

Seemed alright at first. Maintenance was quick to respond when we needed them but after the 10^th time our toilets randomly over flowed on their own, it was getting old. Had to keep a tupperware bowl in our fridge because the freezer was ALWAYS leaking no matter how many times we defrost it. The people above us had a dog that barked all night, they would also let the dog pee on their balcony and they would just wash it down with water, which then splashed into our living room windows. (We’ve complained about all of these things by the way) Also, the windows leaked. We have never once been late on a months rent, I moved back to Chicago before the last months rent was due, and my room mate went on vacation. I had problems signing into their website to pay the last months rent, got that straightened out over the phone with Val and Nicole (I think her name was)… PAID THE RENT next thing I know I’m told that I have $ 80 in late fees charged up. Well. A — thanks for calling me. Oh, you didn’t. I called you because the payment still hadn’t gone through. B — I have never once been late, I obviously was trying to pay it that day — its a complete mistake is there anything we can do to get rid of these late charges? Nope. Not a way to keep customers. I’ll be sure to let the 100 incoming students know of my experience and of cheaper places that they can live that are probably a lot nicer.