Enterprise Rent-A-Car

EEEK — RACIST, DISHONEST, HORRIBLE. Our consultants are white, and the black managers were horribly racist and referenced ‘TREYVAN’ (Treyvan Martin, the teen killed in Sanford Fla) to us and used horrible casino /​gang-​banger type verbage, followed us out to cars, cigarettes dangling from their mouths like a grade B film gangster, and more insults.
After 10 years of leasing from Enterprise, because of this one branch, WE WILL NEVER RENT from Enterprise again. This is not a «family» company, as in Disney and children — these guys behave more like «FAMILY» as in mafia and mustang ranches, with children. Springfield should be ashamed to have them. What on earth are black managers doing trying to intimidate white females or children, with TREYVAN remarks?
**This immoral and a felony — if the intent is interstate stalking, or collusion to commit a racial crime (violence, intimidation, assault, or deliberate financial harm.) WHY would a black manager — even tho he IS from Florida, not far from the very run-​down part of Sanford where the white guard killed the black teen, and he went back there for Christmas, try to intimidate white customers with such talk? That’s GANG behavior. **
And talk about blatant LYING!!! «your bill is $ 407 … no, um it’s $ 308. no, it’s $ 1200!» (no kidding. These guys need to be watched like a hawk AND ALWAYS ASK FOR AN AUDIT FROM CORPORATE ENTERPRISE. And do not leave anything in your car, it will be gone.
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I do not think many car shops are «dirty,» but this one definitely is. All of Enterprise has gone downhill, since a divisional change in management last fall. We have picked up dirty cars, smoky cars, cars with rats in them (no kidding, they nibbled our chocolate cookies left in the car overnight) — but the worst is the new management and personnel. If you do not watch them like a hawk, a simple $ 250 bill will easily triple. They are dishonest. They lie, and they are abusive to customers. If you ask them for a print-​out of your bill or what they are seeing on their screen online, they will refuse. You can be reading something over their shoulder, right on their screen, and they will lie and ignore it. They move their managers and staff around every few months, so you never know what to expect or how bad it will be THIS time. This is a very sad downward slide, from the «family company» Enterprise used to be. Dishonesty, intentionally rigged billing, intentional abuse and intimidation of customers — maybe they should hire casino workers or mafia thugs & perfect their techniques?