Eyebrow Designer 21

This place is so ridiculously bad! The ladies are so rude. I went there today to get my eyebrows done before my prom on Friday, 3 days away, and I have never gone to a place where my eyebrows have been left soo bad. They are so uneven and thin. I clearly stated to the women «not to thin please» before she started and she could not have done a worst job. I’m really hoping my makeup artist for prom can fill in my eyebrows beautifully because this is just ridiculously tragic. My left eyebrow looks fine and my right eyebrow looks like a toddler did it. I’ve had my eyebrow done a lot in the past and never have I had such a terrible job done. Normally my right eyebrow looks better then my left so for this women to mess it up she had to really try.

I usually get mine done at the Tysons corner location and they ALWAYS do an amazing job. Their actually the reason why I continue to get my eyebrows threaded than waxed! Anyways, this happened on 5÷13÷16 around 12 lunch time and I happened to be at Springfield mall for errands and decided to spot the Perfect eyebrow sign so I decided to get them done. As soon as I walked in all the employees were just sitting around, talking, and laughing having to be standing for a good 10 mins someone FINALLY greeted and asked what I needed and I told her clean up on my eyebrows she said «sit in the back left corner» so I proceeded. It took her a couple of minutes to follow me back there. Then she automatically started but would stop while doing my eyebrows to talk to her coworkers about who knows what. And it usually doesn’t take that long to get them done usually I’m out in about 10 mins but no I was in there for 20 mins because they wouldn’t STOP talking. On another note, she messed up my beautiful arch and made my eyebrows extremely thin. NEVER GOING BACK HERE AGAIN HORRIBLE SERVICE & HORRIBLE STAFF

I’ve been to this place twice for my eyebrows. First experience was bad and it look like nothing was taken off. I recently went back and requested a different person and she was even worse. I felt so much pain and when she handed me the mirror to look, my skin above my right brow was bleeding and she just handed me a tissue to wipe it. Horrible experience! I will never go back

New to the area and needed to find a threading place. Service was quick and professional, my brows looked good. The price was the same as any other in the area. No complaints!

Way too thin and still managed to miss a few spots. Also more painful than other threading places I’ve been. Don’t come here.

I wish there was a no star for this review. I went in for a upper lip wax. My attendant was least bothered about me and went on to applying cold wax as painfully as possible. She went through the to applying the unhygienic cold wax on me twice and then she actually threaded my upper lip. Needless to say my skin is peeled and it’s probably going to leave a scar.
When I went back they didn’t even offer a sincere apology. They kept the money plus the tip and lied that one of them was a skin expert and left me with a suggestion to apply coconut oil on my pained area.
Don’t know why they hire such people and why they don’t train their hires or monitor them. Lesson learned. Never going back.

I’ve been a regular customer at the springfield location but my last experience with Pooja was very dissapointing! While she was doing my eyebrows she made some very rude comments about me to her co workers in her language which she thought i didnt understand, i find this extremely unprofessional. I will never be returning to this place again!!! They dont know how to treat customers and surely are ignorent!!!

Seriously F**K this place!!! I read the reviews before coming in but being the stubborn person I so regretfully am I decided how bad can it be? Iv been getting my eyebrows threaded for years at many different places and never had a terrible experience, bad yes but never bas to the point that I needed to rant!
As soon as I walked in they were gossiping in their language which I didn’t mind, but they all stopped and stared at me until I told them what I wanted the lady never once spoke to me even when I tried to tell her how I wanted my eyebrows done and would tap my face when she wanted me to pull my eyebrow and move my face around prety rough the rude b**ch but I desperately needed my brows done so I sat there being polite hoping I’ll at least like my eyebrows,
So when this little troll was done she puts the mirror in my lap and heads for the register never once talking to me or even making eye contact at this point I was extremely irritated she had been having a shout match the entire time she was doing my brows and might I add THEY LOOK TERRIBLE! One is shorter than the other, one is smaller than the other AND I IMMEDIATELY BROKE OUT! I literally just walked out of that place 15 min ago and I have RED BUMPS all around my brows!!! Iv never given a place a bad review, let alone a review longer than a paragraph but this LITTLE BROW PLACE FROM HELL deserves it I knew I should’ve gone to the little kiosk brow place but was to embarrassed to get my brows done in public
SOO, to sum it all up
1) RUDE staff
2)worst eyebrow experience of my life
3)made me breakout
4)eyebrows look like Ray Charles did them
5)seriously just don’t come here your eyebrows will thank you

I usually not a person to write bad reviews but I went to this place about two 3 weeks ago I was so disappointed. the lady did my eyebrows super fast, so unprofessional yelling in her language talking to her coworkers. When she was finally done she completely did my eyebrows wrong I told her when I came in I didn’t want them to thin and she did the exact opposite, when I told her I didn’t want them like that she completely ignored me and said she had «fixed» them for me. Maybe it was fixing to her but I am the customer if I want it done a certain way you just don’t do it, and not your own way. I’m in the process of letting my eyebrows grow now. WORST PLACE EVER

Came from Astoria NY, $ 4 to get my eyebrows threaded.
Here it’s $ 12 and the lady butchered my eyebrows. The one and only thing she said to me the entire time was «sit.» She was rude and did a terrible job. When I asked her to fix it, she attempted to it half assed it. It still looks like I haven’t done my brows in a week.
NEVER ever going back. I highly suggest you don’t either.

When I first started going here I had a few of the girls do my eyebrows but best one who is able to achieve the result I want is Simrin. I’m her regular now and go every two weeks. I just have to simply remind her what I want (clean up, not thin, don’t remove the pointed tip at the top, etc.), even though she sees me regularly and might already «know». ;)
I’ve referred many family members to her and they’re just as pleased.
*One tip: If you tend to breakout or get a reaction after threading, you can ask them to NOT use the antiseptic. I found that without it, my skin doesn’t react.

Horrible, I would never recommend anyone to go to this location.
I previously went to eyebrow design on Loisdale Road, but they have relocated to the Springfield Mall. There was one girl who I used to always have thread my eyebrows, but she is never in the new store. I’ve been to the new location 3 times, and each time they’ve managed to do exactly what I ask them NOT to do.
The girls are very rushed to get you in and out, and it seems that they don’t listen to what you want at all. Each time I’ve left with my eyebrows wayyyy too thin and uneven on my face. It’s actually somewhat ridiculous how bad the service is here, and I don’t understand why. The prices were always good, and I used to love it here but after my last visit I literally looked in the mirror and started crying due to how much of my eyebrow was gone. I’m currently having to draw my right eyebrow on to match my left.
I would avoid the trouble and go somewhere else.

Decent prices. Of course in NYC it’s cheaper. The ladies are real nice & very professional! Simarin is THE one to go to. The others will mess your eyebrows up. No offense!

$ 12 for eyebrow threading. They’re located right inside Springfield Town Center next to Target on the lower level.
The lady who threaded me kept trying to upsell me to thread other parts of my face (am I that hairy?!) but overall, she was gentle and quick. She missed a few hairs, but I was able to pluck them when I got home. I felt like she threaded my eyebrows a little too thin… but oh well. Hair grows.
I would rather go to Tysons to get my eyebrows threaded since they do a better job there, but I’ll still keep this one in the radar since it’s so close to home.

If I could give 0 stars I would. Service sucked. Me eye brows look terrible. She didn’t clean them up well at all. Didn’t offer to fill them in. I have stray hairs that she didn’t even notice. Worst experience. Called the next customer over before I even got out of the chair.

I go to them on a regular basis. I love them! One person messed my eyebrow shape up but I tend to avoid her. I didn’t catch her name.
They tend to miss a few spots but they’ll be happy to go back over them when you point them out. Sometimes I don’t realize it until I go outside and look in my car mirror.
They do a great job otherwise. The shape is perfect and the service is quick!

I was staying at the Hilton across the street for the weekend and really wanted to get my eyebrows done somewhere. My sister and I had both seen this place from across the street and thought we would check it out. I looked it up online to see what the hours were — while I was doing that I came across the pretty bad reviews for it (like the first and only one I saw on Unilocal) —of course, I was extremely weary about going now because I was afraid it would be a really bad experience. Either way, I needed my brows threaded badly and thought I would just do it anyway.
So, I went over on a Sunday while they were open (great/​long hours too) — one of the ladies was on the phone but immediately greeted me asked me if I needed help and ended her phone conversation to provide me with the service I needed. She took me right away and was finished within 1 or 2 minutes. It was so fast I didn’t imagine it would be good but it turned out she gave me a GREAT shape and trimmed them nicely.
Overall, it was a great experience. It was fast, accurate and made me feel good when I left — that’s exactly what I look for in any hair/​nail/​threading/​waxing shop. It was a little on the pricier side ($ 12 for brows) but I gladly would pay $ 15 (including tip) for a great experience. I live in the New York City area and, yeh, there’s a million threading places there and most offer brows for $ 7 but many of them don’t provide anywhere near that kind of service or precision.
It is unfortunate, though, as it will be hard for me to come to VA every time I need my eyebrows threaded HOWEVER if I’m in the area THIS is the place I will be going to.

Wasn’t welcoming, seemed like they didn’t care as much, refused to do work without telling me the reason. Poor customer service, poor employees, avoid going here at all cost.

They REFUSED to do any work when I asked them to do it and couldn’t
Tell me why they couldn’t do it. Rude and not welcoming at all. Right when we got there they just sat there and didn’t care at all. They were on their phone texting and didn’t bother asking what we needed. Worst eyebrow place I’ve been to so far. Worst customer service and no wonder why there were no customers.

Fast and thorough brow threading. She (sorry didn’t catch her name) was the only one there and listened to exactly what I wanted. She also did my lip (threaded) and made sure I was comfortable, offering me a free test patch to see if I wanted to get it done.