Quality Inn and Conference Center

Hotel is just too hot and humid, in the halls and pool area, that’s actually most of the hotel. A/​c in rooms and bar are excellent. Door 2 is messed up, you can get out but, you can’t get in, even with your card. Expensive bar, Long walk from our room to bar. Dogs cost $ 20 extra per night, per dog. All dogs are booked on 2^nd floor. No elevators. You have to ask for a fridge and hope they have one that works.
Red roof inn is much cooler. They do not charge more for dogs & they will put you on the 1^st floor. But they don’t have a bar. They do serve a hot breakfast. All rooms have a big fridge & a microwave.

DO NOT STAY HERE!
I am a coordinator for a travel TV show and I have never had such a horrible experience. After my crew arrived at the hotel they immediately wanted to check out due to cleanliness issues (ie: stained sheets, nasty carpets, cigarette burns in non smoking rooms…). The general manager got on the phone and claimed to be a guy named «Michael» and threatened to cancel my convention center reservation (which we put a deposit on) because the crew was checking out.
After blackmailing us into staying at the hotel (because we needed the convention center), on the day of check out my entire crew got BED BUGS! Long story short, they forced us into staying there knowing that we needed the convention center, and my crew suffered because of it.
Later when I called back to discuss the matter, the same general manager answered the phone and claimed to be «Laurence.» Whoever was talking to me LIED about his name to cover up his ass.
Rooms were HORRIBLE, service was WORSE, and everything about this place was terrible. DON’T LET THE BED BUGS BITE!
Sleezy, nasty, sketchy, creepy, slimy, and filled with bugs.
Don’t sleep here… seriously

The Atrium Café is located inside the Quality Inn & Conference Center in Lebanon, Ohio. The décor looks like something straight out of the early 90’s, and it is definitely more of a bar than a café. My boyfriend and I decided to eat at the restaurant in the hotel since we were tired after so much traveling (it was more my boyfriend’s decision than mine. I was a bit concerned about the quality of the food and the overall hygiene practices of the staff). While our waitress wasn’t rude, she was quite short with us and never smiled. Our waitress also had VERY long nails with chipped polish… not exactly my preference for someone who will be serving me my food. Since I was a bit wary, I ordered something that I knew had seen very high cooking temperatures and ordered the chicken fingers with french fries while my boyfriend ordered their hot wings. I was pleasantly surprised with my meal. The fries and chicken fingers were both very good, actually some of the best I’ve ever had. My boyfriend was a bit disappointed in his wings though. He said that they were edible, but were overcooked and probably the worst wings he ever had. This is the only restaurant that I have eaten at in Springfield, OH, so I’m not sure how it ranks overall. However, if I’m ever in Springfield again, I’ll definitely give somewhere else a try.

After complaining about room (with ants) and slipping front desk clerk $ 5 we were moved to another floor. So I’ll up it one star for moving us and housekeeping was very friendly. Just — don’t stay on first floor! EEuuchh.

Have you seen the movie «Cedar Rapids» before? This place might well have been the template for the hotel in that film. I’m sure it was a modern and updated place in the early 90s. The conference center part is big, open, with a pool and a game room and an atrium restaurant. The color scheme is very early 90s. It all looks like a page out of a hotel interior design book from 20 years ago — nearly textbook fake-​y.
BUT, even though it’s a bit worn and the rooms facing the atrium have weird glass door/​window things (that can, thankfully, be fully covered with curtains), it’s a good little hotel. The restaurant looked a bit sketchy, but after a long day of travel we just wanted to eat. And, lo and behold, it was very good! Not fancy good or amazing good, but solidly tasty and well-​prepared food. Our waitress was about 17 and looked bored, but was attentive and polite.
The beds were comfortable and the room was clean and neat. For a non-​too-​fancy hotel, it ticked all the boxes.
My 2 complaints: 1) the heater — a next-​to-​window unit that mostly just blew the hot air straight onto my husband all night. Uncomfortable. 2) Our room was near the entrance to the atrium, which has a fire door entry/​exit. Whenever anyone went through we heard the SLAM (it had no handle or padded closure aspect.
All in all, a decent hotel. 4 stars for a hotel of it’s type.

Not a good first impression when the hurried front desk clerk barely exchanged words with us and then tossed the room key in our direction. I thought I could give the place a fresh-​faced second chance once getting to the room but the first thing I noticed was the sour laundry funk smell of the entire room.
Everything was alright and about what I’d expected considering the service we’d received. It’s an okay place if you only need to stay one night but I’d spring for the Marriott if I were you.
Just plain not impressed with this place, especially since it could have easily been a much better experience.