Springfield’s Incredible Pizza Co

As soon as we walked in we were greeted with a huge smile and great attitudes. This was my families first time visiting and it was huge and very clean! The gentleman that rung us in was so nice he explained everything great customer Service! The Pizza was pretty good there are a lot of options and they will make you a special pizza if it is not on the buffet bar. There are a lot of good choices which was nice. The gaming area had a lot of choices as well my kids enjoyed spring town which is the trampoline! Over all it was a great experience we will visit again!

Could the workers look more miserable? Lol. I get it I’d hate to work here… But if you hate it quit!

They should rename this place terrible pizza company. This place is a rip off. The food sucks, it’s basically a snack bar in an over priced arcade. Save your money, don’t waste your time. If you want pizza and an arcade the either hit a bowling alley or chuck e cheese. Avoid this place like the plague.

OK there is a reason why you are here. You are either at a kid birthday party, a boy scouts event, a field trip, etc etc. We figured this would be a great venue to have a family meet and greet that involved kids. The food, it’s there, think Ci Ci Pizza buffet bar. Bonus — they actually have Goldfish snack on the salad bar.
The games are where it’s at, lots of videogames/​games of all kinds for everyone, plus very cool to include go cart, race track and laser tag. This place is on a ticketless card system so any game points are added to your card automatically. My teens commented on how that lets the air out of your balloon a bit when you are conditioned to having tickets streaming out of the machine and walking around with a gob of them in your hand all vegas like. I love when my teens get nostalgic :-) They make sure that you can add money to your card very easy, even the machine takes credit cards.
Coolest game I saw? Giant Connect Four

Customer service is nonexistent. First of all, you are blocked from coming in until you pay. Okay, I’ll pay but I don’t want the negative message associated with that. I can’t imagine walking into a restaurant or store without having to pay first. So you don’t feel appreciated at the first step inside their door. THEN after you pay a huge amount to eat, you get these tiny glasses for your drink. Which means, for me u will be jumping up and down to get a drink. I ask for a to go cup. You guessed it! They don’t have it. It just keeps getting worse from there

Cheap pizza few topings, ordered thin crust special and just ok. Average salad bar, tacos, pasta, pasta bar. Food was just ok. Several dining rooms with tv and movies. Inexpensive but you get what you pay for, a little better than pizza street and most all u can eat cheap pizza. Lots of seating.

How can they call this pizza. This buffet is very poor. Everything in this place is over priced. Don’t expose you children to this environment. The music is blaring. Why would anyone ever return?

Horrible buffet, over priced and barely edible. I honestly felt guilty letting my son eat it! The games are expensive, it is like Vegas for children, except for the below par food. I give it two stars and not one because my son had fun blowing through my money here and I guess that is why I came here in the first place, his entertainment.

I have been to Incredible Pizza on several occasions. I went during college several times and I’ve been with family other times. For both groups of people, it was a great time. They have a great selection of pizza, dessert and salad bar. The game room has changed a little over the years, but it is still the best place to go for pizza and entertainment. My kids loved the games, especially the ‘Toddler Area’. There is a laser tag room now, plus the go-​cart track. The movie rooms are a unique idea and show an eclectic range. I think I saw Popeye with Robin Williams last time I was there. It’s a lot of stuff for a good price.

this was our first time here. all adults. was a bit hesitant of going to a place that caters to kids. but it was mid afternoon on a monday when kids are in school. so place was pretty quiet. they have a buffet that you can eat only for $ 8.99 or you can do what we did for $ 21.99 each you got the buffet and a full 2 hours of action in their arcade area. While i am not a fan of buffets or pizza/​italian food for that matter it was pretty good. they have other things which helped a lot. they have pizza, several pastas, tacos, nachos, fajita chicken breast, a nice salad bar with great honey mustard, corn, green beans, soup and several deserts including a ice cream machine with chocolate and vanilla. if you want something special they are happy to make it for you. they have the fancy soda machines where you can git many different kinds of soda and water with multiple flavors. love those machines. the arcade area was nice. they have 4 different 3D simulator rides and we did them all. they have the fast go carts in the indoor track, they have lazer tag and the mini bowling. all of that was included in our price for 2 hours. so we did it all multiple times. then we had a $ 10 money card that we could play the other arcade games and we could have paid $ 3 more and had them included unlimited for the 2 hours as well. my only complaint and this is why they didnt get 4 stars out of me, while the staff were all friendly they were very limited so during the time we were there they only had 2 employees for that entire area so we waited 10 – 15 minutes each time to use the go carts or the 3d rides. that was a bummer and the last time we rode the go carts it was more like a 20 minute wait for someone to show up. the great thing is you can eat when you get there on the buffet then go play for your 2 hours because your 2 hours does not start until you actually play or ride your first ride. and when your 2 hours is up you can go eat again. so ultimately you can really eat as much as you like. we were full from our first visit but it was nice to be able and go get a soda or something when we wanted it. they also have a huge area that is a movie theater and you can eat in there and todays movie was the original charlie and the chocolate factory. we will definitely be back but sure hope they have more employees on next time so we dont have to wait so long to ride the rides or play the games. this is definitely the place to have a party as this buffet is by far better than the other options in town and its better food for one price.

While the menu crushes that of Chuck-E-Cheese’s, the games are near bankrupting in cost. Lots of trick-​shot, carnie, truck stop-​type, teen or adult skill level games that will drive your under-​16-​year-​old insane with frustration. That said, the pizza is excellent, and the venue is clean. The in-​house theater is excellent, as are all non-​game-​room venues on the property. Bring money if you plan to do anything other than watch TV/​movies and eat.

I still think this is a great place, and they’ve added a few things lately that deserve mention: a laser tag arena, a high-​def motion-​enhanced movie «theater», and even a vending machine across from the dessert section that dispenses bottled water, sports drinks, and milk (for those who absolutely have to have milk with their cookies).
One thing about it has started to annoy me lately, however: the lack of public wi-​fi. They have a locked wi-​fi network for business stuff, but nothing public. Cici’s Pizza, just a few hundred feet away, has public wi-​fi, but not Incredible. The fact that Incredible’s pizza and buffet are about ten times better than Cici’s partly makes up for it, and keeps me from making my dining decision based on wi-​fi alone.
But I have to admit, sometimes it’s tempting.

I tried this place based on Chris M’s review and I am very pleased to say I was not disappointed. The only reason I didn’t give it five stars is because I reserve that rating for places like Annie Gunn’s which is a five star restaurant located in a suburb of St. Louis.
First let me say that I am a Grandpa and don’t usually go to pizza places that cater to a mob of half crazed munchkins who are high on simple carbohydrate drinks and covered with chunks of half digested pizza. For those of you who own a couple of these little creatures, this place is for you — there is a game room, a movie theater and food for your wildlife… for those of you like me, there is also a place where you can dine in relative peace separated from the chaos of skee-​ball and video machines.
The biggest positive about the Incredible Pizza Company is that the food is varied and pretty good. I have been to several pizza buffets (Pizza Hut and Ci Ci’s to mention a couple) and this place blows them away. Although they use a standard, machine produced crust which is just so-​so, the toppings and sauce are plentiful and tasty. They also offer other fare such as hot dogs, taco makings and egg noodles and roast beef (to mention a few) that will appeal to people or kids who don’t like pizza (if there is such a creature on this planet). I also tried the lasagna and spaghetti and found both to be very good. My wife availed herself of the salad bar (which I avoid when stuffing myself with pizza) of which she approved and applauded.
The price is very reasonable (especially for the post 55 year group), the food is good and the place is clean and well decorated. From now on this will be our pizza place and I whole heartedly recommend it to the multitudes of pizza aficionados who are searching for a decent pizza buffet.