Petco

This is my go-​to pet store. Mainly because it’s close. They have the speciality dog food that I feed my 2 (incredibly spoiled) dogs. They have a fair selection of other items. Staff is friendly and helpful for the most part. I do prefer petsmart because they carry so much more in terms of pet supplies, leashes, toys, clothes, treats. Basically everything. Petco wins out due to location.

My favorite place to bring Rocky for a walk and get his food and for his brother the Amazon parrot toto. Good prices a lot of selections

This is directed specifically at the grooming department. I have brought my dogs here for baths and nail trimmings. They are so kind and patient with my dogs! I have two dachshunds that have had minimal human handling before I adopted them, and they are understandably nervous having their sensitive paws handled by a stranger, but the staff here are able to trim their nails with no problems. I also have a cocker spaniel that absolutely detests having his paws handled. One groomer at my local vets office has refused to groom him without sedation despite him not being aggressive. I find it interesting how the groomers at Petco state how good he is and have never had an incident with him. I must commend the Petco groomers for the excellent work they have done with my beloved pooches!

This review is purely for the grooming service. I’ve been taking my dogs there for several years and have never run into this problem, but absolutely guarantee I’ll NEVER be taking my dogs back.
I recently brought in my Saint Bernard for a bath and hair cut, he was pretty dirty since he was outdoors playing with the horses that week, but not dirty enough to be worked on for more than a few hours.
1. It took them more than 6 hours!!! What? That’s almost a complete work day. When I called to see if he was almost ready they said no, they were still working on him. I waited about 20 more minutes until I walked in and told them to give me my dog… They were still clipping him!
2. My dog wasn’t cut even and worst part is he was RED ALL OVER. I have a friend who works cutting pup’s hair for over 20 years, she drove almost an hour to come over and look at him. She said that they used a SURGICAL BLADE and BURNED HIS HAIR FOLLICLES. He now has patches around his body that aren’t growing back.
3. I called Petsmart to complain a week or two later since I was out of town. The person I spoke to said the woman that cut his hair was a manager so they weren’t sure what I was talking about. I asked if I could bring him back in for them to finish up the sht job they did and they still seemed confused on the phone as if I was making it up… I thought to myself why the fck would I want to bring my dog back there to put him through more pain… I let his hair grow out for a month before I had my good friend come out and trim him up a bit.
I HIGHLY DON’T RECOMMEND TAKING ANY OF YOUR ANIMALS TO THE GROOMING SALON.

This is a pretty nice Petco. I bought my last Betta (fish) from here and he lived a long time.

Petco has a wonderful staff both in grooming and throughout the store. We have golden doodles and they can be difficult to groom properly so they don’t look like poodles. The groomers at Petco are amazing with them. We just won’t take them anywhere else, and that is saying something.
The cashiers are friendly, the place is well stocked and convenient. Last week we got a free 40 lb bag of dog food because of our Petco card. Being rewarded for shopping at such a great store? Yah, I’m a fan.

WOOT! I’m a fan!
What really impresses me about this Petco are their employees, especially their groomers! They’re like dog whisperers! Jellybean, my French Bulldog, hates to get his nails clipped; so much that he would even growl! But his recent trip to the Petco’s groomers was as if he was different dog — so calm and happy. The groomers definitely know what they’re doing. I also really liked that they were open during a holiday (Labor Day), nail clippings are walk in procedures (no appointment necessary), and it only took 2 minutes!
Another reason why I like this Petco is that it frequently has weekend clinics. The clinics offer a variety of services and their packages are really affordable. Also, there can be a lot of people during those weekends, however, the staff and clinic volunteers make the whole process very efficient and easy.
Overall, the Petco staff is helpful, and kind. As for the actual store, it’s kept clean and you can find most brands of food, toys, and other pet supplies! I recommend this Petco if you’re in the St. Charles area!