Autotire

Professional and prompt! Great service … Customer for life! Very accommodating and honest.

I went in to get two tires changed and an alignment. Tyler was extremely helpful and explained everything clearly for me. They found a few issues from the car when I hit a median to avoid an accident awhile back. He didn’t waste my time or money with an alignment as the other issues would cause it to come right back and recommended what would need to be done instead. Another business didn’t inform me about these issues. Thanks for the excellent service!

I have zero trust in this place and frankly they are rude to boot. I’ve been coming here with 3 different cars over the past year since I moved to the area. I even bought a set of 4 tires for one car. At first I thought maybe this one one of the good guys. I had a great long conversation with the guy I believe was the manager in fall 2012 which left me feeling comfortable with their philosophy. However over the last several visits they’ve given me reason to distrust their service recommendations and in fact screwed up one service requiring a return visit. As another reviewer noted, appointments are required and are a pain. This place is painfully slow, even for a simple oil change and tire rotation.
Today was the last straw. I called this week to get the earliest oil change/​rotation appointment I could on Sunday. I was told they open at 9 and they could get me in at 9:30. The only reason I’m still coming here versus Jiffy Lube etc. at this point is to get the free rotations. So I show up today and, after acting quite indifferent, the guy behind the counter tells me he has me down for 10. I explained that it was supposed to be 9:30 but he didn’t care. They screwed up but it was my problem. He made no effort to fix it or even apologize. I explained that I had to be out by 10:30 because I had somewhere to be. He couldn’t care less.
As I walked out, I explained that I wouldn’t be back. Again, he did not care.
This is not a place you want to take your car.

Terrible. I made three appointments to have my oil changed over the past year or so and all three times, I had to wait well over an hour after the start of my appointment time before my car would even get put into a bay.
Why was this? It depends on who you ask. By asking the service manager why things take so long, he would always tell me that they have to take walk-​ins as they come in. So I would ask why should I bother with an appointment and I would always get told something along the lines of ‘some days we get more walk-​ins than others.’ Meanwhile, there were usually several open bays and guys in the back just standing around or goofing off.
Needless to say, I have taken my business elsewhere and you should too.