Today I experienced five-star service. Ryan and Brenda stopped what they’re doing and went to the back to find the paper that I was looking for. They’re very courteous and seemed happy to help me. I was greeted with a helpful attitude from the moment I walked in by a gentleman, and Jasmin smiled and was very courteous at check out. This store isn’t typically crowded so it’s great when I need to get in and out quickly but still find a wide selection of products.
Daisy L.
Évaluation du lieu : 3 Houston, TX
Very quiet atmosphere filled with all your office supply needs, whether it be personal or commercial. The associates are eager to assist and the place was neat and nice upon a visit for more printer ink. Managed to purchase a reliable refill ink kit for a change. Will be back if I am in the area for a more modern review.
Amber S.
Évaluation du lieu : 3 Sugar Land, TX
I went in here to buy a desk calendar since my life isn’t organized without one. I was greeted by 3 employees on the way there, which I thought was nice. They were walking around making sure all customers knew where to find what they were looking for — the customer service here is def stellar! However — everything here is so expensive. Post it’s, calendars, regular ol’ supplies… just seemed so pricey to me. I’ll probably go elsewhere the next time I need something, to be honest. $ 13.99 for a calendar is just WAY too much for me.
Alan S.
Évaluation du lieu : 2 Houston, TX
I don’t know why anyone shops here. The prices are higher than amazon by quite a bit. If it wasn’t for the coupons or the immediate need aspect, I wouldn’t come here. In fact, my dad was who was going because he had a $ 10 off $ 35 or more purchase. He bought two Office Max brand ink cartridges for the same price that name brand cartridges were on eBay. The coupon made it «worth it» I guess, but not by much.
Allyson A.
Évaluation du lieu : 3 Houston, TX
You will never have to wait in line it is always dead in there. I had to return something and the clerk was great about pulling up my receipt and finding my transaction since I didn’t have the receipt still. She called for the manager and someone else said she was talking on the phone. After waiting a few minutes she finally came and then before the transaction was finished let the clerk go do something else and switched her out with someone who was less«bored».
Emily M.
Évaluation du lieu : 1 Stafford, TX
I have no qualms about Office Max — my review is in regards to CopyMax and if this is not the appropriate place to place this review, I apologize. I went to CopyMax in order to have a theater ticket of my favorite play laminated. I handed it over to the guy and he took it to the machine. A few seconds later, he removed it and the ink had completely melted — ruining my ticket. He didn’t even say anything, just stood there holding it and even said, «Um…» I had no idea what to do. I asked him immediately what happened, and he called over another technician to help him. That second person informed us that sometimes certain inks can melt when run through, and that sometimes they check before laminating if it is that kind of ink. The man who ran it through told me he had checked, but it didn’t appear to be. My ticket was completely ruined. The two men just stood there awkwardly, not really making any attempts to apologize or remedy the situation. The only thing they did do was offer me my melted, streaky-inked ticket back saying, «You want this?» They did not make me pay for the lamination — thank God — but the service was very inconsiderate. They had ruined something of mine and made no attempt to show any sort of responsibility or remorse. I was just floored by the behavior and by the carelessness. I really did leave feeling like crying. Hopefully if they read this review, they will realize that they need to be more considerate and careful with other documents and personal possessions — and I know mistakes happen, but they could have at least tried to act like they were even concerned.
Luci S.
Évaluation du lieu : 4 Houston, TX
This Officemax is usually quiet and clean. Whenever I go, I am in and out. If you need something for your office, this is my go to place. Service is fast. The price of the goods are usually MSRP values, but if you go when they are having sales, you can get a really good deal especially when they have teacher appreciation days!
Farrah A.
Évaluation du lieu : 3 Houston, TX
I SRSLY need to buy a color printer. But for now, I’ll write this review for Office Max. It’s in Sugar Land, and I was out there prepping for an Elite Event. On a time crunch, I ran inside desperately seeking immediate service. Blah — a long line at the printing station! I had all my docs on a USB, and they didn’t have the option for self-printing. So I had to wait. …Until a bashful young man said he could assist me. But in the back office. Err, ok. Apparently, they had more than enough staff to help out the customers — but not enough computers. If it weren’t for his VIP assistance, I think this Office Max would get two stars. They def need a self-printing station.
Gianna O.
Évaluation du lieu : 4 Sugar Land, TX
It seems like every time I pick up an ink pen at home it’s either out of ink or just about out of ink. Office Max to the rescue! They have a large variety of pens here, from fancy and elegant to plain old Bics. The prices were reasonable and I managed to score a buy one pack get one half off on some pens. There’s more to this store than pens. I also needed some black printer ink so I grabbed that up, too. There’s an ink cartridge for almost any make of printer to be found here. They also do recycling on used cartridges. Some other items they carry: computers, home phones, printers(from basic to fax machine printers), lap top carrying cases, papers, school and office supplies of all kinds. I just love the neat gadgets! They do have a section of the store set up for making copies if you so need. The store itself was large, clean and the service helpful. Check out lines moved fast and efficiently. Next time I need pens, ink or any other type of item I’ll come here.
Samuel K.
Évaluation du lieu : 3 Missouri City, TX
the staff here are friendly and respectable. lots of easy parking and the store is decently sized. not hard to find things and if you need help there seems to be someone available to help you.
Jourdan V.
Évaluation du lieu : 4 Sugar Land, TX
I like this store. its clean, decent prices. Customer service is average at best.
Melissa M.
Évaluation du lieu : 3 Sugar Land, TX
Located in The Fountains, this Office Max is a huge store among huge stores. I tend to avoid the large office supply box stores because their prices just can’t compete with online prices, but sometimes you need to see something in person or right away. I head to this Office Max because of the more than ample parking and easy on and off the freeway positioning. I have been to this store over a dozen times and today I headed in for some printer ink. I was happy to find out that they recycle empty printer ink cartridges(HP, lexmark, and dell only). You have your store rewards card scanned and they credit you $ 3 per cartridge up to 10 cartridges a week! As I walked in today I was very quickly and pleasantly greeted by the manager. I told him why I was there and in moments he had someone helping me. Now, this was the middle of the day when things are slow. He also gave me a flyer that allowed me an additional 20% off my purchase today. Overall my experience has been positive at this Office Max. I just wish their prices were a little more competitive. It is nice to hold items in your hand, check out a new printer in person, and see what you are purchasing before you buy it. 3+ stars for a good but slightly expensive shopping experience.