Walmart Supercenter

The auto/​tire center at this WalMart is outstanding. I have had my oil changed, a headlight bulb replaced and had my headlights refurbished here. They are cheerful, helpful and friendly, most importantly they are efficient

I just had a remarkable experience at the auto service center in the Stafford Walmart on Garrisonville Road location in Stafford, Virginia. I needed one tire (there was a nail in my existing tire) and this was the only location in northern Virginia that had the required size.
I had purchased a full set of tires at the Walmart in Christiansburg, Virginia about two months prior, with the requisite Road hazard insurance. The service manager there was polite and helpful, the shop area clean and organized, and the technicians hard working and efficient. They truly enjoyed their work and customer service was excellent. Understanding Walmart’s target customers and uneven reputation, I thought my experience a pleasant and unexpected departure from the cattle car mentality out on the retail showroom.
Fast forward two months to Stafford, Virginia. The service manager was pleasant enough, and she delegated my seemingly simple service needs to a young man who was clearly in training. He told me there were three customers ahead of me and that my job should take an hour and a half. Fair enough.
Three hours later the job was still not done. Two other customers left in a huff because of the delay. The two young trainees were clearly embarrassed, and the previously pleasant service manager had morphed into a harried, upset shrew, storming into the back room to complain about her job (most likely). I finally figured out the problem when the shop foreman — an older gentlemen with a limp and earring — came in looking for my paperwork, wondering why I was getting a free tire, and looking for my keys that I had turned in earlier. Putting two and two together, I recalled two young men sporting «Walmart Tire Service» badges hanging out at the food court during my three hour wait: one making time with his admittedly cute and doting girlfriend, the other checking his Instagram feed. They should have been in the shop turning over pending jobs. Almost 4 hours after arriving, I finally had my tire and paperwork, and headed home.
Unless something drastically changes, reviews and customer feedback ain’t getting any better for this location. They need to take a lesson from their counterparts in Christiansburg. Like night and day.

All the haters out there. This is a Walmart, no more and no less. The staff is friendly and helpful and their customer service has always been spot on. Prices are good for the items you are looking for. If you are expecting something other then a Walmart don’t shop here.

I totally agree with the other aggravated Walmart consumers below who posted previously. I always go to this location because of the close location from my home. Well, one early morning I went there to pick up from items for a breakfast gathering we were having at work with my co-​workers and there were palettes of shit everywhere! It seems like they are overworked and under paid and some don’t care because most of them always seem upset by the looks on their face. The lines are always too long or there aren’t a lot of cashiers available to check out waiting customers. I think they need to do a lot better because it’s a huge problem. I always find what I need BUT it just takes too long because of the shortness of staff and the long ass lines. There is also a girl, I think her name is Darlene, who’s absolutely rude for no reason at all. She was very inpatient with me and appeared very annoyed when I asked her to double bag by grocery items because the bags are so thin and there were times when my bags were torn because the cashiers like to put milk and juice in the same bag (who does that)! They also need to renovate and clean up shop by getting rid of the old and bring in new people who want to work and provide great customer service to others.

This Walmart has pretty good prices and staff. But I mean it is Walmart, there are some weird people that show up.

ALWAYS SO MUCH STUFF IN THE AISLES! Pallets everywhere — I can’t believe this store passes the fire safety codes with all the pallets of merchandise in the aisles. It’s so difficult to maneuver around to shop in this store because of all the stuff everywhere. Merchandise is everywhere — who cares about safety and convenience and MOBILITY of customers, it seems to be all about cramming as much merchandise into the aisles as possible. The produce and personal care sections are frequently out of stock on popular items — so frustrating. Store is not particularly clean. Always a line to check out, even though there are so many registers most are closed. This Walmart is closest thing to my house so I tend to shop there but I HATE IT.

I read all of the reviews and thought I’d add my 2cents… I personally mainly shop early mornings here, because of safety. This area is nice due to all of the new home construction, I think that’s why they made it a Super Center in 2011. But if you read the local paper this is the Wal-​Mart where the grifters/​flim flammers love to hit. I think because it’s near 95 so they can grab & go. But they usually get caught. So I never go here at night. This is a mixed military community so all types visit here. I never see those Wal-​Mart people types that are pictured on the internet. This store doesn’t carry a lot of an item but they have at least 5 of an item. So selling out is a possibility. All cashiers are friendly here & I constantly see the store manager walking the store. All depts employees are friendly and chatty with one another, never using rude language. This location is not dirty and I’m particular about that. Sorry for the bathroom issues, but that’s going to happen. I personally don’t like the produce section because it’s pretty darn expensive!$$ no deals there and that doesn’t make sense! If they lowered their prices they would have more sales. Here, the prices are matched w/​other stores, no deals here at all ever. But in Maryland where I’m from, the Wal-​Marts are always lower priced in everything to compete. So in conclusion, I am happy to have a Wal-​Mart so close to me. I would NEVER visit this one after dark alone. I run here when I need Blue Bell ice cream and my flowers for the garden, that’s about it. Oh! we get our basic car needs done here too. Very friendly honest mechanics.

Picking up sons new glasses from eye center. The optometrist did his. exam five days ago and he was both thorough and informative. The eye center had a large assortment at reasonabke prices… able to get him two pair pretty cheap. so now he has sun glasses too.

Not bad compared to what it used to be like. The best time to go is really late at night so you don’t have to slalom 10 angry moms buying groceries. :)

This place is always dirty, understaffed, & I swear it seems they never put inventory away because there’s literally palettes everywhere full of merchandise in the middle of aisles.
Not too long ago my husband & I went to get a few things. The bathroom sink was filled with vomit. I kid you not. & ½ the stalls had no type of locks! When trying to tell someone they’re response «yea we know».
They never have good stock in the fruit section. So don’t try.
Lastly on same night while checking out we asked the cashier named «DARLENE» the cost of something. She skipped everything and went straight for the cheap 4 $ wine. When asking about the price check she got annoyed. My husband handed his ID (he’s 25) she refused & pointed at me & said «no you». I’m 23 years old. Im not worried about my ID. I said something off hand to my husband about her being rude. Went to hand her my ID. She REFUSED to look at it & said she wasn’t going to cont. Loudly to the point people started to stare. Really? Do your job. Neither one of us were under age so what’s the problem? She then threatened to call security because my husband said he wasn’t leaving without the things we wanted. After 3 minutes of standing there we decided forget wal mart.
If you can help it go to target. It’s ½ mile up the street.

Slowest cashiers ever. 24 lanes with 10 open and lots of people in lines. Come on open more lanes

The lines! Open more registers! Why do you hire zombie cashiers with so many customers?

Horrible! I ordered a cupcake cake for pick up at 6pm on ²⁄₂₅ and when I went to get it, I was told the receipt said ²⁄₂₈! My copy shows the 25^th and the store copy shows that the woman changed it after I left and you can see where she made the 5 into an 8! The only reason I gave 2 stars is the other bakery women were very helpful and apologetic and made me cupcakes on the spot and gave me a discount. Over all a horrible experience.

It’s a Wal-​Mart people… That’s like going to McDonalds and expecting a juicy medium rare burger. Go to a real grocery store if you are complaining. I know for a fact there is a Giant AND Shoppers not 5mins from this store.
Anyway, I have no complaints with this location. BUT, there is also nothing that stands out. «Meh. I’ve experienced better» sums it up exactly.

In terms of grocery store options in Stafford, this is pretty much my go-​to store. There’s better walmarts in America and there’s worse ones. Sometimes the shelves aren’t well stocked, but in my experience the staff is actually very helpful in going to the back and getting things for you. I’ve never had an employee roll their eyes or act like I was causing them trouble, which is a new experience since I’ve moved to Northern Virginia. Betty is particular is the bomb dot com! I always see her running around taking care of things, checking people out, etc. She’s helped me multiple times always with a smile on her face.
Other than that, it’s Walmart. Pretty standard throughout the US. Not the prettiest place, but the prices and selection can’t really be beat in North Stafford from what I’ve seen.

Much improved since the renovations have been completed. Still not in love with this place but usually has the best bargains around.

Zero stars.
I’m not sure why they are paying to have the parking lot repaved, because I can’t see anyone going here. Really people! Drive 5 more minutes down the street to Target. This Wal-​Mart is the nastiest Wal-​Mart, and probably the worst store I have ever been in.
The inventory is all over the place. I had to go to 3 different areas just to look at some camping stuff.

As of May they are making this place a Super Wal-​mart! Can’t wait it needs a makeover bad. It’s a typical Wal-​mart with normal hours. They close around 11pm. But, overall they usually keep everything stocked and you can be in and out of there in a jiffy!

I avoid this Wal-​Mart like the bubonic plague. Dimly lit, creepy, dirty and old. Also, staffed by the SKETCHIEST CROWD EVER.
I know you can’t really expect much from Wal-​Mart, because well, it’s Wal-​Mart– BUT I have begun to suspect that this Wal-​Mart location might actually give discounts to greasy over weight individuals wearing holed-​up stretchy pants and an additional $ 5 off if you are missing teeth. Maybe the employees and the clientele can relate? I dunno. Eek.

So — I’ve been in cleaner Wal-​Marts. I’ve also been in dirtier ones.
Personally I hate this walmart but it’s 2 miles from my house, so I go.
They keep remodeling so I never know what is where. The pharmacy is slow as molassas in January, and the staff is apathetic. I’d like to mention to the original poster that this is NOT the Ferry Farm wal-​mart but the one in N stafford on 610.