Angel’s Bridal

Thank you to Mary Ann and the staff at Angel’s Bridal for their donation of over two dozen dresses to Port Richmond High School seniors. Your thoughtfulness and generosity is greatly appreciated. You have definitely helped make a difference!!! The dresses are beautiful and so are you!

Awful bridal store. The staff is very rude, obnoxious, shady and are not forth coming about the costs of alterations, etc. Will not recommend this store to anyone.

The customer service in this place is a complete joke. The two sales women working with us were completely unhelpful and rude to a point things got awkward. What’s worse, I think one was the owner, named Mary Anne.
We called ahead to make an appointment and were prompt. We discussed with them what I was looking for. We discussed budget, location etc. All of their questions had a snide, pretentious tone. I only stayed because I thought it might be in my head and I wanted to support a local business.
I was ready to spend thousands on a gown in your shop, but your rudeness and needless hostility spoiled it. Can’t wait to spend it as far away from Angel Bridal as possible!

what a great experience i had with my sister in law today… Angela knew exactly what my sister in law… the bride… was lookin for… she chose her dress and jt brought tears to our eyes… they made us all who were with her very involved with the experience which was great i give 5 stars !!! love angels bridal

Worst experience. I hoped things would approve but they didn’t. I was about maybe 2 mintues late to pick up my dress. I called them to let them know there was traffic on the 440 15 mintues before I was late. She said «oh okay just pick it up tomorrow, but the problem was I didn’t want to do my alterations there). I didn’t want to be mean and say this, but I was warned not to. I was told that they routinely order bigger and switch tags. I didn’t want to take this risk so I just wanted to get it and bring it to get fixed. Mind you my dress was already paid in full. Where is your costomer service? The next day my boyfriend went and picked it up. They were extremely rude to him. That’s not the worst part. My dress cost $ 200 in alterations to take in to the correct size after I told her I was sure an 8 was too big. I even bought in measurements from Kleinfields to show her, but nope she knows everything (apparently not). My sister got a weddong dress with french lace taken in for less at the same taylor as me for less. However she’s the professional of «30 years right? «The dress cost betwen $ 185-​$ 200 when you add in all the taxes and such. However because wrong measurements and her arrogance the alterations cost another $ 200 to correct.. This whole experience has been a nightmare. I will never ever use this store again you shouldn’t either. An approximately $ 195 dress will now cost me $ 400 which is beyond absurd, and unfair. I lost 5 lbs not 35 lbs (which is what I would have needed to fit her wrong measurements according to my taylor) And I only lost the 5 lbs because she laughed at my body in the dressing room and make me feel so insecure. She said» what do you want a zero?» No I just want my correct size which would be a 4 not an 8. If Angel’s bridal disputes this I’ll gladly post my alterations receipt. Shame on you Angels Bridal. I’ll send Unilocal the receipt for my alterations if you dispute this reveiw. You totally distroyed my sister’s wedding for me with all your unprofessionalism, insults, and straight up incompetence. This place is a SCAM STAY AWAY.

If you want to get ripped off, by all means please use Angels. I have been in 2 weddings that used this store and I was dissatisfied both times. The most recent time– after I was measured they told me they needed to order an «extra large size» and therefore charge me more. Playing off my insecurities I said okay– when the dress was ready it was 4 sizes too big (and mind you I have not lost any substantial weight). In addition to that, they insisted that the balance was only accepted in cash, which i find very strange considering that we all put the deposits down on our cards, it then occurred to me that the actual prices of our gowns was about half what we paid. As a point of reference this link shows the dress I got– it retails at $ 185 and I was charged $ 260.
It is a complete rip off, the women there are very abrasive and rude and if another bride asks me to get a dress from that store I will let them know how horrible the entire experience is.
I would also like to point out that the three «great reviews» listed below me are all by the same person– seems like they have someone trying to amp up their reviews.

This shop was my first time looking for a dress. I had an appointment and described to the sales woman (she didn’t introduce herself, I don’t know her name) what I was looking for. I offered to show her my Pinterest board with some brands and style numbers that I was interested in. Unfortunately, she stated she did not need to look at that. She showed me about five dresses, still in the bag and on the rack to similar styles I had described, but stated since my wedding is a year a way, it is too early to try on dresses. I decided to look at the racks on my own, and let her know that some were nice that I wanted to try. Again, I was told that I was too early and she strongly suggested I wait a couple of months before coming back. As I had given up, the sales woman started a conversation with my Maid of Honor about divorce and how she thinks brides are crazy for spending money on a wedding. I felt extremely uncomfortable with the divorce conversation and felt it was time to leave. As I started to leave, the sales woman followed right behind. Seems she had met with someone in the parking lot and I realized that may have been a reason why I felt rushed. Unfortunately, there are many other bridal stores on Staten Island, and I have taken my business elsewhere.

Walked into angels bridal to look for a wedding gown and was treated like family there! Roseanne was amazing! She selected gowns from a picture I was looking for and I found ’ the one’ I ended up getting all my bridesmaid dresses there as well!!! Great selection, great prices and great customer service! Highly recommended!!!

After my trip to Kleinfeld’s I was starting to worry that finding a dress was gong to be way harder than I initially anticipated. They made it effortless at Angel’s. I only tried on one other dress before putting on the dress that I knew was the one. They gave me great feed back and matched me with the perfect veil and headpiece. My fittings all went smooth and I was overall happy with the services they provided (all alterations were included) The one thing that I will say about Angel’s is i loved working with the ladies there. They were sweet, genuine, honest and real. We laughed, we joked and had a blast. They made my experience very memorable.

After reaching out to a few bridal stores about donating dresses for my special needs students so they could attend the Tottenville H. S prom, I was invited to bring them into Angel’s Bridal to look at some dresses. Well the first time we went the staff greeted us like we were old friends, they brought out many beautiful dresses for one young lady to look at but she was drawn to a pretty dress that was very expensive. The owner and her daughter immediately gave it to her to try on and let her have it for free! They even gave her shoes to match! The next young lady I took was treated just like a paying customer and the staff made a big deal about how she looked and she felt so special. They even looked for the dress she liked in a smaller size so she would not have to alter it. These people are very kind. They give back to the community. They donate dresses to other schools like the Hungerford School and lifestyles for the disabled. They treated my students with respect and made them feel special! Stores like are hard to find, money and profit are not the most important thing to them. When my daughters get married I know exactly where we will buy our wedding apparel. Thank you Angel’s Bridals

This is the best bridal store on Staten Island! As soon as you walk through the door it feels very warm and welcoming. The workers are all super polite and extremely helpful! I have been wedding gown shopping for the past few months and angel bridal was my favorite shop and found my dream wedding dress here!!! Now I have seen for myself why angel bridal was rated the number one shop on staten island!!! Im most definitely recommending it to all my friends who are getting married this year!!! Thank you angel bridal for giving me a good experience !!!

Well, it was time for my first fitting, and I officially haven’t seen my dress in a year! My appointment was scheduled for 5:30PM on a weekday, and it seemed a bit hectic when I arrived with my mother and sister a half hour before.
I was asked multiple times if I was the bride and what time my appointment was. I assured them that I knew I was early, and would obviously wait until the prior appointments were done. They told me to take off my coat and take a seat until I could go upstairs to try on my gown. I did as I was instructed, and I waited.
5:39PM I was heading up the stairs with my family following behind me. We went into the fitting room exactly at the top of the stairs, where there was a square pedestal, and two full length walled mirrors. Nothing fancy, and nothing run down; it was a pretty understated dressing room.
The woman helping me was being very insistent on me wearing a slip skirt under my gown to give it more poof, but I explained that I am not the princess type, and I wanted to keep it A-​lined. Again, multiple times she insisted, and I remained firm. Then, at last once I had the gown on, I said I would try on the skirt underneath to see what the fuss was all about. We were first told it was $ 140, and then she said it was $ 150, and she showed us the bag that the skirt was in. I was a little uncertain at first, but everyone makes mistakes. So, since my gown did have bead work at the bottom of the lining, the skirt did what it was supposed to do. The store owner said, «She’s not supposed to look like herself; she’s special for the day.» I agree with the special part, but I don’t want to look like a princess if that wasn’t my «vision.»
These women are old-​school Italian. If you are not used to this, you will of course hate this experience from the start. They have been in the business for years, and talk to you like a granddaughter or niece. They will not flatter you if you do not look flattering, and I appreciate the brutal honesty.
I know alot of these reviews were complaining about alterations pricing. Alterations are FREE for the bride. I am getting my gown taken in at the bust, but at no extra cost! They ordered the correct size for me, and it fit like a glove. I can’t gain or lose any more weight at this point.
March 19^th — Second Fitting!

Sadly, my worst bridal shop experience on Staten Island. I purchased a bridesmaid dress from the old Hylan location years ago and had a positive experience so I went in with high hopes. It was a busy Saturday afternoon and when I walked in the owner put me by the front desk to wait until a consultant was free. The owner’s back was hurting so she asked me to pull my own dresses. I’m not a princess by any means, but it’s difficult to pull dresses when they’re in garment bags and you don’t know the inventory. Finally a consultant came to help me after I picked 5 dresses and she put me in a dressing room. I’m not into rhinestones and big poofy dresses at all, which is in high demand on this island. The consultants were all annoyed that I didn’t like the typical dresses. The owner even pointed to her next appointment and said «I can’t wait to help that bride she’ll be more fun to dress.» My mom even got upset by the comment. I didn’t like like that there’s no personal space when you’re in the mirror in the middle of the store, there’s no mirrors in the dressing rooms and it is SO HOT in there. I found one dress that was pretty, but I didn’t love it or the store so I took my business elsewhere.

Rude… absolutely no common sense at all. No responsibility… blames the girls for wrong sizes and charge extra money to fix… UNREAL VERY BAD EXPERIENCE

I was just recently in a bridal party and the dress she chose was from Angel Bridal on Staten Island. When we went there to pick out a dress in the first place, a lady who helped us find a dress to the brides liking, told us to go someone cheaper for the same dress. We were very confused but Angel Bridal matched the price after we called and complained about it & they even through in alterations. But when the dresses came in they started charging the girls for alterations anyway! The bride complained numerous times to angel bride that they owe us back money because they charged us& on the contract clearly stated that alterations were included. On a fitting I had, the lady was actually sneakily adding things to our contracts but of course I brought my original copy so it made no difference. During my first fitting, the alteration lady, took a scissor to adjust the length of my dress! What seamstress does that!!! No pin or powder … Just a scissor! Not even a ruler or measuring tape. Needless to say the dress was completely off and not straight, the layers of the dress were all separate lengths! There was also an issue with the straps, we could add spaghetti straps but for me they were easy, it snapped right it, had a hook. The other girls needed a slight adjustment and angel bridal claimed it was an“advanced” alteration and deciding to charge 40 $!!! Always trying give us the run around, the staff was rude and unhelpful! I don’t even know how they can remain in business. They may be the only place on Staten Island but it’s worth it to go elsewhere !!!
Don’t make the same mistake! Steer clear of angel bridal!

Two gowns purchased here, two terrible experiences.
(I’m also curious as to how they managed to have all their other terrible reviews hidden/​filtered, so be sure to check out the filtered reviews too).
As I said to someone recently — I don’t review every place I go to. I try to keep my criticism constructive here on Unilocal,and when I’m unhappy with something, I tend to not post, unless some aspect of my experience was seriously upsetting. In this case, Angel’s Bridal has earned my 1 star review.
Most recently, I ordered a dress for my cousin’s wedding. When we were trying dresses on, I had on the size 12 sample, which fit PERFECTLY, except for the top three inches of the dress, where I couldn’t zip it (by a fairly slim margin — had I been in a department store, I probably would have reached for a 14 or 16 and solved the problem). When all was said and done, after I was measured, the staff ordered me a size 24 dress, charging me $ 40 extra for the plus size. When I questioned this, pointing out that I was currently WEARING a size 12 that needed very little help to fit PERFECTLY, I was told that this is the size my measurements said I was. (Oddly, I just wore a different gown from the same designer and 16 fit me perfectly, with zero alterations except for a hem).
Well, not surprisingly, when my size 24 dress came in, it was large enough for me to slip on over my clothes without unzipping, and fell down, with enough room for a second person inside it with me.
When I complained, I was told this was my fault, and that I had lost weight. A quick check of my recorded measurements showed that this was not the case. I reminded the owner of the argument we had when I ordered the dress and how I had insisted on a smaller size and she said no: she continued to insist that this dress was MY SIZE and I could «argue all I want, but I’m a size 24 and I need to deal with that number». (As I’m standing in front of her WEARING a size 24, over jeans and a sweater, and the straps came down to my navel and the skirt started somewhere around mid thigh)
Now, during this argument I hadn’t come in for a fitting — I came in to see if a new dress could be ordered, but the owner insisted on pinning it for tailoring, then rushed through the job. Any woman who’s had a dress altered knows you need to bring the shoes and undergarments, and I didn’t have them with me, which I told her. She berated me for that, ignoring that I didn’t want to be pinned up and was just showing her how large the dress was.
Well. I decided to see how she was going to get this giant dress turned into a dress that can fit me. It was a nightmare. She kept telling me that I would have to just «trust her and wait to see the finished product» when I pointed out that parts were pinned oddly or incorrectly, and told me I didn’t know what I was looking at. The «v» of the neckline was coming to a point below my left ear instead of in the center of my cleavage, and the top of the dress was horribly off-​kilter and out of shape and alignment. When I pointed to the picture of the dress on the tag to show where it was wrong, she informed me that «altering a dress this large, it will never look perfect». I gave up after she jabbed me in the chest multiple times with her finger and told me that I’m «endowed and God knows that makes it hard to fit someone in the first place». I found that incredibly rude and offensive. She took serious offense to my telling her to quit poking at me, saying I was being unreasonable.
By comparison, when my usual seamstress pinned the dress, with the exception of giant flaps of fabric that needed to be cut off, the dress looked exactly how it’s supposed to (and with the benefit of no finger poking or getting yelled at!). Angel offered to do the alterations for $ 50, then called the next day and offered to do them for free, including the hem, but after the horrible pinning, I could never trust this place with this job. Instead, I paid a LOT more for someone else to do it, because I knew the job would be done properly.
And on my first trip there, for a different wedding, my dress was ordered two sizes too small. My miracle seamstress went to work, and by stealing fabric from the hem, skillful additions of darts and tiny elastic gussets and moving the zipper, she was able to make it juuust big enough for me to zip. Of course, Angel’s took no responsibility for that either, falling back on their apparent regular scapegoat «your size must have changed». Make sure they record your size and check you again when you pick up your dress, so they can’t trap you with this.
Better yet — just stay away from these rude people with their kitchen next to the alterations room, bad attitudes, and shady ordering practices. I’m sure my $ 40 «plus size» charge went towards the fish dinner they were cooking while I was being pinned. Who has a kitchen in a bridal salon anyway?

Somehow the saleslady picked out a dress for me– the first dress I tried on– that I ended up buying for my wedding gown. I tried on a few more after that but the salespeople were honest if it didn’t look as good on me. I never felt rushed or pressured.
I thought the prices were reasonable. Its not going to be as cheap as Davids Bridal but the quality and selection is so much better. Expect to spend around 1−2K. Also the prices include any cost of alterations so you won’t be paying any extra. It wont be as expensive as Klienfelds. Nothing in the store is more than 3K (I think). My dress price came in well under my budget which allowed me to splurge on Jimmy Choo heels.
I went back again to get a hair piece and they have a good selection. You get 10% off if you got your dress there. Its worth doing that because I was able to put on the floor sample of the dress and try on hair pieces with it. Good thing I did that because the hair piece I liked on the shelf ended up not going well with the dress. I had my hair trial appointment the next week and my hair piece wasn’t in yet from the manufacturer, and they let me borrow the floor sample to take with me to my appointment so I can see how it will look in my hair!
Also I live in Dallas and they were helpful when trying to coordinate things with coming back for fittings.
The owner/​seamstress reminds me of my plump Italian grandma who isn’t yelling, shes just talking, and calls everyone cookie. She told us that she studied at fashion institute and used to design dresses, so I believe she knows what she is doing.

My fiancé and I walked into this place a few months ago with out an appointment. I told the lady I want to look/​try on wedding dresses. She said well when are you getting married? I said two years from now. She said come back when you know exactly. I’m like its not like I’m going to waste your time I want to look around. She said and who is he I said this is my fiancé. Then she says well its bad luck for him to see you in your dress. I said its stupid stuff that stupid people make up I dont belive that saying. If you love the person, seeing you in a dress isnt going to bring bad luck. I said I need him here. She looked at me and walked away. I looked around took notes on dresses and left. Very pretty place RUDE RUDE people. I wouldn’t recommend this place. Also very expensive.

I have been a bridesmaid several times in the past few years; therefore, I have bought all my bridesmaid dresses from here [requested by the bride]
I have mixed feelings. The place is beautiful inside and they have nice things, however sometimes the staff is a tad snooty. But then sometimes they’re nice. Weird.
They charge an arm and a leg for alterations, and they advise you to buy your dress a size bigger [so they can charge you even more for alterations]. Like I said, I have been a bridesmaid before, so I know what size I am and I know when I can lose a few lbs., if necessary, without having to pay for alterations. Yet they made my friend buy a plus size dress so they can charge her additional because once you need over a size 14 (I think), the dresses are more expensive.
Also you can only pay with a credit card for deposits. They would not let me pay for my final payment. Inconvenient? Yes.

The store has a pretty large selection of bridal gowns, bridesmaid and Mother of the Bride dresses. The prices I would say are average. The bridesmaid gowns are priced higher then other places I found. They do have a great selection of mother of the bride dresses in all price ranges. The reason I didn’t purchase my gown from here was because I have read bad reviews about this store on other sites so it just made me hesitant. Plus, I felt I could get better prices and better selections, at least for wedding gowns and bridesmaid dresses, elsewhere. They also didn’t carry the desigenrs I was looking into.
The sales people, though they were nice, seemed a tad pushy and the «oooohhh, aaa, you look so gorgeous, the dress is made for you» about every single girl that came out was overkill for me. I went in to look at MOB dresses and the woman stood there the entire time hovering over us, going on and on about each dress that we touched. No matter how many times we said «we are just looking» it didn’t click to maybe move away.