Big Nose Kate’s Saloon

I went here for lunch recently and my waitress was beyond rude. She forgot our order of mac n cheese and when we had to politely remind her, she snapped at us and gave us a bowl of kraft mac n cheese. Total waste! The wings are not as good as they used to be either. The service was so poor that we didn’t even leave her a tip. Disappointed.

We order delivery through WhereYouEat about once a week ($ 10 Off orders over $ 50 is helpful) and the food is very unique to the south shore, southwest-​tex mex at it’s best.
Always large portion of wings for a fair price, burgers got to be one of the best on the island, Fajitas come with rice and beans, tortillas and salsa, appetizers such as Corn Fritters are also as tasty as everything.
What’s most impressive is usually fries are soggy from any restaurant we order — except from here, always crunchy and yummy.
Link to the menu and ordering page with the coupon

The bartender was rude, arrogant and did not care about her customers at the bar. I will NEVER go back. The place is also dirty. If you’re hoping to get bad service in a crummy spot definitely go here but I’ll be stopping elsewhere.

I order delivery from here through grubhub and it’s always amazing. I’ve never gone into the place but I give 5 stars just for the burgers. Every side and appetizer I’ve gotten has been crispy and delicious as well. Plan on stopping in soon.

Went on a thurs night. First turn off, I overheard 2 rude staff members insulting customers under their breath (not realizing I was a customer right next to them listening.) 2^nd turn off, the women’s restroom floor was covered in feces. That is when I left. 3^rd turn off, very young crowd. Never going back.

Got rushed out by the waitress when NOBODY was there at 9 pm on a Friday. Pretty sure the bar doesn’t close. Trashy and rude people. No wonder why its empty.

Horrible service and horrible hospitality. I went there and was never offered a refill on my drink and after i received my food the waitress never came back to check on my table. I had to go to the bar myself to receive another iced tea and since the waitress decided not to give my table the check, i assumed how much my bill was and left the money with a bartender. When i called to speak to the manager they told me the waitress won’t get spoken to because she wasn’t wrong. Horrible experience and i will never ever go back there

My friends and I have been coming to Big Nose for quite some time and I absolutely love their venue. The staff is always pleasant, Thursday nights are an amazing time, and the wings are awesome!
The Staff is really fantastic please visit Jackie, Allison, Michelle And Melody and Turn Up on Thursdays

Why can we not give zero stars? Why must they even get 1 star? I can’t understand when a bar/​restaurant is open and the food is terrible and this is shown on Unilocal with 2.5 stars and the restaurant does not improve… HOW??? You own a business, your business is a bar and restaurant and half of your establishment is terrible how do you not fix it??? After ordering from here (delivery) eating this disgusting garbage, getting sick and then going back to see that most of the reviews are complaints and it still isn’t addressed??? You need to close shop or fix this ASAP.
Ordered a cheeseteak, I took a few bites and was met with grease and oil, the bread was oily, the meat was drenched in oil, cheese was oily and the meat tasted rotten. It was the worse cheesesteak I have ever tried in my life.
The grease in the food, bread, etc. means the grill was not cleaned properly (if ever), old or poor quality oil was used and WAY too much.
The fact that the owner, manager, chef would allow this food to leave their kitchen and go to a customer means that they don’t care about the customers health or well being.
After the few bites of the cheeseteak I had to spend several hours on the thrown in a fiery spew of pain and discomfort, the likes of which I’ve never seen. My wife almost left me.
Thank you for the experience. I will NEVER go back.

I’ve ordered from this place twice. Both times the food was ok, but the delivery process was not great. Both times something was forgotten in the order and getting the item that I ordered took an additional 2 hours. Ordering on grub hub is convenient but they make it difficult to get a refund. The service in the restaurant may be better.

Ok so I have never dined in. It plan to soon! I just recently found out they deliver and thank god I did because I’ve been missing out. Wings r great, chilli, onion peddles and so far everything else I’ve tried! The stuffed bacon cheeseburger amazing also. Tonight they sent the wrong wings and very promptly the correct wings came the customer service is great as well as the delivery kid

This is a review for Big Nose Kate’s as a restaurant, not a bar. The food is really great however this place has THE WORST SERVICE. If you go during the day, chances are your waitress is also the bartender so expect to wait around for a while before being helped. Like I said the food is delicious, service is bad. I would recommend ordering your food beforehand and picking it up. Try the wings, corn fritters, and sweet potato fries!

This is a classic dive bar but still family oriented. Mondays and Thursdays are 25 cent wings and dollar drafts. How could you go wrong, especially since the wings are excellent. The medium buffalo wings were a perfect heat level. Great music and a good crowd. The wait staff work hard and aim to please. It is a bit shabby and not fancy, but that just adds to the charm of the place. I have been there twice and definitely look forward to coming back.

Never again! My second time ordering delivery from them. After waiting forever, I call the first time and the girl tells me that my order is out for delivery. After waiting another 20 minutes, I call and tell the girl I’ve been waiting an hour and 45 minutes. She asks me for my name, and then responds «You’ve been waiting an hour and 20 minutes». Like that’s any better?
When the food finally came, my wife’s salad which was supposed to be Southwestern, didn’t even have dressing on it. The kids mac and cheese came by itself, with no fries. My daughter barely touched it.
This place needs to go on that show Bar Rescue. Somebody needs to kick whoever is managing this joint right in the ass. The staff on the phone sucked, the delivery girl was telling me about all of her car troubles, and not once did anybody apologize for the wait.

In a nut shell… ordered 3 different times over the phone and each time the order was botched. What’s worse is each time I called, and I was very courteous, I was met with an extremely short and rude crew. So Big nose Kate…3 strikes YER OUT!

Stopped by today to meet a friend who was attending a wedding at the Bermuda Inn. Ordered two appetizers while we waited. I asked for chili, he ordered popcorn shrimp. We returned from a cigarette break to find my chili covered in flies and a sampler platter at out seats.
The bartender came over and said «You ordered popcorn shrimp, right?» Ignoring the fact that I was swatting flies off my cornbread. «They ran out of shrimp. Waited long enough to tell me.» and walked away.
Wait what?
He ordered shrimp and ended up with chicken fingers, mozzarella sticks and mac and cheese bites instead? Never asked, never mentioned it, just served it to him.
He ate a mozzarella stick and a few bites of a chicken finger and pushed it aside. The bartender left it there for an hour, never asked if there was something else he wanted, never even looked at it. AND THEY CHARGED ME FOR IT!!!
Never, ever, ever again.
No wonder why your establishment was empty on a beautiful September Saturday afternoon. If you want to be a club, be a club and give up on the food business. Your servers are the most bitter and unhappy bunch I have ever seen. There is a black cloud over this joint and I hope it stays there until someone who knows what they are doing takes it over.

Big Nose Kate’s is a Dive Bar were you can get a decent hamburger
& some pretty good buffalo wings.
I gave it an extra star for the
Hot & Friendly Waitresses

I ordered delivery and they made an error. Instead of sending me a brownie, they sent me a hockey puck.

Big Nose Kate’s is like a hollowed out (large) barn. It’s very old fashioned– hence the saloon part. I have been a bunch of times for the bar and dj but just recently came to eat. Monday and Wednesdays are .25 cent wings which they have mild, hot and honey bbq (dipping sauces of ranch or blue cheese are extra). They have a lot of items on the menu which I like. I tried the mac n cheese bites, the corn fritters and the honey bbq wings. It was pretty decent bar food but the BEST part was the deep fried apple pie burrito! One of the most delicious desserts I’ve ever had and I’m not even a sweet eater. I found our waitress to be rude but I saw she was also the bartender so maybe she was overwhelmed/​annoyed. They should have more people working if they have the .25 wings. A man who I assume was the owner or manager came over to check how things were which was nice.
If you come for the bar scene it tends to be a young crowd and gets really crowded. The parking is difficult over there too on a night like that.

I am posting a review about the food, the nightlife is okay. Thursdays in the winter attracts a younger crowd. The have drink specials as well
The place: BNK is a VERY spacious place. It looks like an old house that was there since Staten Island started. Inside you truly feel that you are in a saloon. It’s pretty awesome. It’s all wood inside and many cowboy ish things hang around. The bar is all wood as well. theres a cowboy that hangs from the ceiling make sure you say hello to him. Lol. The food is always fresh and delicious. On Mondays there is a special for .25 cent wings. Sounds like a good cheap Monday night to me !