Crown Palace

Ordered the Orange Beef. It was very chewy and the sauce was off. Also had the Chicken with Garlic Sauce and it was average at best. In the past, Crown Palace used to be very good or excellent. Will not be back.

I have been ordering here since 2013 and after tonight’s ordeal with them I WILL NEVER ORDER FROM HERE AGAIN!!!
Lets start with this: Last week i ordered from them via GrubHub and got sesame chicken and other stuff. When I opened my container and looked at the chicken I could tell right off the bat that there was someht8ing wrong with it, but i tried it anyway. When I took a bite it was hard to break apart, it was as hard like a cardboard box and they overcompensated but putting on loads of sauce to the point where is in fact made me nauseous. Their sesame chicken are thin and this night they were extra thin barely any chicken mostly the breading. I tried to call them but I guess they had closed since the phone continued to ring. I did contact GrubHub and they said they would speak to them and get back to me (which they didn’t get back to me btw). I could not finish the meal it was DISGUSTING!!! IT WAS THROWN AWAY!!!
So which leads me tonight where I finally had the chance to call (I have been moving) GrubHub told me they REFUSED TO REFUND ME THE MONEY! ARE THEY SERIOUS! So I took matters into my own hands and I called them. The girl who answered said the manager was not there took my name and number down and someone will call me back. In less then 10 minutes sure enough the manger that was not there called me back ***please keep in mind I have caller ID and this person called FROM THE RESTAURANT*** HIS NAME IS JACKIE AND HE DID NOT LISTEN TO A SINGLE WORD I SAID. «He asked me was it overcooked?» and no matter how I answered he asked that several times. He also kept telling me that I had to call the company, which I did twice and they refused a refund. I told them I know how you people are — meaning the restaurant and it was somehow taken as a racial slur towards the Chinese! SERIOUSLY?! He refused to let me speak before that and especially after, i kept telling him i was going to come down there. He responded with «you can but you will not get your money back» and needless to say they HUNG UP ON ME. So I call back within 3 secs and get the girl again, i ask for Jackie «he left already» WHICH WAS A LIE BECAUSE I HEARD HIM IN THE BACKGROUND!!! I kept asking her to take a message and she refused saying there was nothing she could do.
TO SUM UP– THEY ARE RUDE NASTY PEOPLE, HALF THE TIME THEIR FOOD ISN’T THAT GREAT ESPECIALLY THIS PAST TIME AND THEY ARE CHEAP PEOPLE WHO BASICALLY STEAL PEOPLES MONEY BECAUSE THEY REFUSE TO RETURN MONEY DUE TO THEIR SH**Y FOOD!!!

Called for same day reservations on Mothers Day. They were able to hold us reservations for a late afternoon lunch which was great. Food was great. Ordered the pepper and onions with white rice and it was delish. My bf ordered sesame chicken which tasted just as good too. Only thing is there was only one waiter working the entire restaurant. It only had maybe 6 tables, but still we had to keep reminding our waiter of our drinks and stuff. Other than that great food.

Love this restaurant, great décor, smiling faces as soon as you walk in… I definitely recommend the beef and chicken sate… sweet and sour chicken is another goto dish. But my overall favorite is the boneless spare ribs, I order them lean and they never disappoint, they also make a mean strawberry daiquiri! If you are in the area and not in a rush I would stop by and enjoy a great experience.

The beef with broccoli was delicious. Dim Sum needs to be cooked a little longer and they are very stingy with the the sauce so you’ll need to ask for extra. The Pan Fried Pork Dumplings were cooked to perfection. The Won Ton Egg Drop Soup was delicious but they need to add more slices of pork and bok choy.
You can order online via Seamless but don’t bother to add any special instructions because they don’t pay attention to them.
Delivery took an hour and the food arrived warm. If it’s going to take an hour I expect my food to arrive hot.

I had lunch here once, once was enough. The soft shell crab tasted old, the other dishes were fine but nothing memorable. Not the Sunday afternoon lunch I was expecting. The staff was friendly, but not a fan of their food.

Recently renovated and food is average. Thai basil chicken was overly sweet and sauce was gooey. not cool. The chicken tasted as if it were treated with something– idk what but the texture was not natural. My friend had sushi and said it was goody. Filet mignon dish was very good and cooked well. Average chinese restaurant. Try the filet. Ttyl peeps.

I came here with my girlfriend because we heard the sushi was excellent and we weren’t disappointed. She had the Passion roll and the shrimp tempura roll & I had the Green Dragon roll and the spider roll. Everything was made to perfection, definitely no complaints from either one of us. The service was also great. Not only did we have our waters refilled promptly, but tea, crunchy noodles with duck sauce, and miso soup were all on the house. The presentation was excellent, everything was fresh and delicious, and we were stuffed. We both left Crown Palace with a smile and we will definitely come back for a second sushi date !

Finally found a good Chinese takeout restaurant! Chinese food is not too salty or oily. Pork fried rice is not super dry with minced pork. Beef with mushroom and asparagus was delicious. They don’t skimp on the beef and I’m impressed they have asparagus! Shrimp and broccoli was as expected. Their lunch special only came with 3 jumbo shrimps though. Wonton soup actually came with roasted pork pieces and some greens. I love it!
Sushi rolls had a good amount of fish and avocado. Not much rice in the rolls. Miso soup was good too — not watered down.

Went there for a party and the food was dried out, tasted like it was all cooked early in the day and reheated for the event. I would never have thought it was going to be this bad !

Went for a dinner theatre event of one of my friends. I felt the service to be terrible. Not one person looked at us or smiled. We paid ahead for dinner and the show but were not given any clue about what was going to be served, and a lot of people were having some drinks and they didnt even take advantage of that by coming and taking drink orders, we had to go out to the lobby get a drink ourselves. We would have drank more had they come to table. And my top complaint, the air conditioning is terrible or off and it was very stuffy. Food was just ok, my favorite was the string beans but they were so salty.

Crown palace is a go to for Chinese food. I’ve done pick ups here for years and I’ve never been disappointed. The prices are good and the portions are great. And most importantly, the food is delicious. Today I got the sesame chicken, yum! The have awesome lunch specials that include a lot. Def check it out!

We ordered take out tonight. Everything was perfect! We have been looking for a new place because our usual spot made the general tso too hot. Theirs was perfect! Plus the quantity of sauces, cookies and jello thrown in was more than generous. Also, my husband and I have a special way to judge restaurants… how fast it makes us run to the bathroom! According to us it was excellent!

This is an update of last year’s review. I have been back here even though the service when I first went was not good. The food was worth it and sometimes the service was amiable and efficient. But after this last visit, I will not return. We started out the meal having to request the noodles and dipping sauce after sitting there a long while. Then we had to ask for tea which was brought without any sugar (we had to get up and get it ourselves). The place was not busy so I don’t understand it. To make matters worse, my glass had a lipstick outline on it! Disgusting and scary. My son’s glass also had a lip smudge on it but mine was very obvious. How does that happen? Are they not aware that there are many new competing Asian restaurants nearby? I really don’t understand how they can treat their customers this way. I wish that was all that went wrong but it went downhill from there. We ordered a pupu platter for an appetizer, which we usually love, and both pieces of the beef satey were dry and burnt. The fantail shrimp was so old it was inedible. I took a couple of bites and put it down. The pupu costs $ 15 so it’s really not cool to give people stuff they can’t eat. I was so disgusted and disappointed. We were really hungry and ended up eating at home. The waiter (guy named Ray — we overheard someone call him) never apologized for the dirty glasses nor did he notice the food left on the pupu. He didn’t seem to care at all. The only redeeming feature of the meal were the rolls which were good, not great, but good. Crown Palace needs to up their game because there is stiff competition in the area.

The food here used to be the best in the area but it has slowly gone down hill. The sushi is great, everything else is bland.

Talk about AWESOME quality sushi. Very little rice. Fish pieces are huge… like seriously huge. And it comes 8 to a roll. not 6 or 4. EIGHT! Brown rice is also an option for no extra cost. Their spicy scallop roll is the best I’ve had anywhere and I’ve been all over Brooklyn and the city.
Only thing that pissed me off was when I placed a pick-​up order and was told it’d be ready in 15 – 20 minutes. I got there right on time and ended up having to wait another 20 – 25 minutes. Seriously, 45 minutes for 3 rolls and there were no other customers. Come on, you could’ve just been honest and told me you forgot about my order. At least I would’ve appreciated your honesty instead of talking smack about you under my breath.
Other than that, this place has been great. Delivery is quick during lunch times as well.

had family style dinner. excellent service, friendly attentive management and wait staff. the duck was crispy and delicious. they need to provide larger serving utensils. its difficult to serve yourself with just a tablespoon

The owner is very nice and is trying hard to win new customers. We were served a complimentary amuse bouche of chicken tempura. A very nice touch for a Chinese restaurant. The décor is now cleaner than the old Crown Palace. We sat next to a window and it was serene and felt almost outdoors with all the bamboo trees next to us. The food is clean tasting and delicious. We ordered the mie fun and seafood love nest. Presentation and service are top notch at this place now. With King Chef closed, this is one of the few sit down Chinese restaurants left on the Island. I will go back soon.

Regular old Chinese food. We’ve gone here in the past and it’s been ok. Tonight it was horrible! We had a large group, with a reservation, and the service was awful. One family got stuck in traffic and we had to wait for 30 mins. They never offered us water, asked for a drink order or appetizers. We just sat at the tables with nothing for half an hour. It took another 30 minutes after the family arrived to take our orders. They brought the food out so slowly that the first people’s food was cold by the time the last person got theirs. They barely refilled water, and that was after repeated requests. It took forever to get regular drink refills. It took 30 minutes to get take out boxes and the check. In all we were there for 3 hours! And didn’t want to be! Not fun.

Crown Palace used to be my favorite but I think under new ownership (or the original owners supervising other restaurants elsewhere has really caused the place to go downhill because it’s just not the same.)
Family and I have been coming since this location opened and I’m sure the décor still has not changed circa 1990s. They have banquet rooms too and I’ve gone to a few parties there. Typical outdated décor you’d expect in a chinese restaurant and americanized chinese food. Not the worst but no longer the best either.