Mshatila

Last two times I went here customer service was exceptional. Sweets tasted really fresh. Ice cream and smoothies are ok. The place is always busy so I’m not sure why people on here are saying they are not. I recommend this place to at least try it and you will not regret it.

Not really a fan of this place. It always seems slow and I think there’s a good reason for that. So many better options in the area.

What a horrible experience! I walked in on July 13, at noon to pick up some goodies and I was absolutely DISGUSTED by the service.
The lady was helping two customers which is totally fine, I started to browse around, but she was giving them samples of literally everything and was taking forever to help us. A guy came out and took two things of our order and literally just walked away to ring the two ladies up. Ummmmmm, excuse me? Then he walked their order to their car and just left us there. The lady that was originally helping them came over to take our order and kept giving me crazy looks and told us «just wait for him to help you» after I gave her our drink order. After I told her I need things from the case too she looked away and took another groups order and told us again to wait for the guy.
I was completely fed up, I’m giving you my hard earned money and this is how you treat paying customers?! Ridiculous.
As we were walking out the guy was walking back in and asked why we were leaving. I simply said «your customer service is horrible» and all he said was «okay».
This place is on my Sht list. I will never patronize them at any of their locations.