Was doing a little mall walking and had never seen this place before and needed some new shoes. Walked in and was warmly welcomed by Heather, not only did she welcome me, she came to the aisle that I was in and helped look for sizes & brand I purchased some sketchers with a memory foam insert & they were /are beyond comfy, she even allowed me to go out in the mall and take a lap for fit & feel. After my walk I knew they were it, while cashing out, she said any problems, bring them back. I asked can I wear them at the gym and give them a workout, she said sure, as long as you have the tags & box. Priced great Customer service above & beyond.