CertaPro Painters of Loudoun

Professionalism from the start. Greg pointed out things that shouldn’t be done that others wanted to replace all, like the trim around the basement door. The bid was great and they gave us 10% off. They replaced all the rotted wood around our garage, partial of the basement flashing and replaced these areas with PVC to match our trim. They even replace some molding around our sliders, after they spotted it while on the job. Maria (the supervisor), her husband and their team were OUTSTANDING!!! We were told it would take 3 days to power wash, replace the molding/​trim, and paint our shutters. It was all done in less than 2 days. I had selected the shutter paint color, they matched it to a T. They primed and put 2 coats on the shutters. Their outstanding job made our home look better now, than when we moved in 11 years ago. We will definitely use CertaPro in the future.

Gary’s estimate was competitive, but not the cheapest. He earned my buisness because he returned calls and emails promptly, came early to the appointment, emailed my estimate within hours. I felt confident that the painting of the first floor of my new home was in good professional hands. I was so pleased I had them come back to paint the lower level and plan on having them back this spring to paint the garage floor. I would highly recommend CertiPro Painters of Loudoun to anyone.

I had scheduled CertaPro to come out to sand and stain my deck. They were quick to have someone give me an estimate and the office staff was very nice. However, I scheduled it to be done in the beginning of May, and it took until July. During that time span, they confused my house with another and power washed the deck 3 times and never sanded or stained, which made the wood rough and splinter. When they finally «fixed» the issue they never repaired any of the wood they ruined or smoothed any of the spots that were made rough from the power washing. After continually calling and emailing the company, they sent another contractor out to fix the issues in July. The contractor told me he would fix the issues and leave me with the extra stain in case I ever needed to make any touch ups.
In the end, only about half of the rough spots were repaired and after 10 messages I have still not received any of the extra stain for touch ups.
They may come in with a lower price than some companies, but their work reflects their cheaper price.

CertaPro Painters of Loudoun (Sterling) is a quality painting company. I have had experience with a lot of home services companies and the ownership and management at CertaPro is the best. They are dedicated to a quality customer experience and work hard to make sure the job is done right the first time. I recommend them highly to any individual or business in need of a fresh look for interior or exterior paining.