Connor’s Pest Protection

So-​so service. We signed up for the full-​year contract and did not feel they were thorough enough. We had to really push to get serious attention to our matters of concern in our home. For example, mouse traps were set-​up but later we found huge holes around piping that mice can clearly enter. My expectation would be that they would know to look for that type of common issue and recommend how we should address it. Lots of small talk from worker, didn’t feel like they treated the job/​visits as if it were their house. Overall, we are disappointed with their customer sensitivity and attention to detail. We did not renew our contract.

Called in and Michael answered the phone. He immediately called Charlie who came out early to the appointment and started the removal process of the yellow jackets. Charlie is great funny and gave me the peace of mind. Yellow jackets aren’t fun and Charlie did great killing them. Thanks Connors.

Let’s face it — no one ever looks forward to calling a pest control company. However, sometimes it must be done.
The first time we called Connor’s was about nine years ago. A squirrel fell into one of the roof vent pipes and tried to chew its way out. I grabbed the local phone book and saw Connor Pest Protection and gave them a call. They checked their schedule and said that someone would be there shortly. Sure enough, he came by in about an hour. The man they sent knew what he was doing. First, he looked in the attic, even checked every nook and cranny to see if there were other openings that could be accessed by pests — all was clear. Then he noticed the small hole in the pvc piping where the squirrel tried to make an opening. We never did find the squirrel – either it made its way out, or, perhaps as my husband thought, it fell down the pipe and below the foundation. Well, anyway, the man that came patched up the pvc piping and told me that he would look for a cap to put on the pipe so that no animal could fall into it again. He quoted me a price and I was prepared to pay but he told me to pay him after he found the cap. It took a few days but he found one and put it on the pipe. Meanwhile, all this made us realize that we had a couple of trees that needed trimming since they had become squirrel super highways… but…that’s another review.
Fast forward to last month. I happened to look out the window and saw 2 birds dining on something on top of a window frame. My husband again called Connor’s and told them what was happening. They arranged for someone to come out the next day. In fact, the person who was going to come out personally called us to get the details. When he came out, he told us it was black beetles that had attracted the birds. Then he arranged to power spray the window frames. That was done in 2 applications. The day before the second application, he called us and said that if we had questions, we could reach him on his cell phone.
While he was there, he asked if we had ever treated the soil for termites. We said «no». He said it should be done every 10 years. Uh-​oh! We didn’t know — but fortunately, we didn’t have a problem. We agreed to get that done. It involved making a narrow 6 inch deep trench around the foundation and spraying. Again, Connor’s was on the spot coming when they said they would be there.
Connor’s did a great job both times we called. However, we hope that we will never again have a need to call them. However, if you should find yourself needing pest control, by all means give Connor’s a call!