Sterling Arsenal Works and Tactical Supply

I just came in to buy a few accessories for an AR project.
Great customer service and a well-​stocked shop.
The staff knows what they’re talking about.
So … I saw some awful comments from «HR» and feel the need to rebut everything she said. If one browses her reviews, one will see the mental droppings of an angry bigot with a serious sense of military entitlement syndrome.
I would confidently send someone who knows nothing at all about guns to do business here.
Highly recommended.
You’ll be pleased.

Superb customer service awaits you at Sterling Arsenal. Very friendly and knowledgable folks work here, eager to introduce you to suppressors, all sorts of firearms and gear. Good selection of handguns and long guns. Less good selection of parts and tactical gear. They do a lot of customizing here, so if you need anything worked on, it’ll be done in-​house in the back area.

I love Sterling Arsenal. Luis is a stand up guy who has a good thing going here. I’ve used them for gun smithing, and NFA purchases and have never been disappointed with their customer service, communication and quality of work.
The shop is small, so their show room isn’t the biggest, but they still have a good deal of firearms to show and handle, as well as a good deal of NFA items as well. They build their own line of firearms as well.
2 Thumbs up for sure!

A asset to the shooting world. I was looking for a shop to do some custom work on my Glock. And after looking at online sites, I remembered seeing Sterling Arsenal at some gun shows. After some research from Facebook, YouTube, and here, I decided to email them. I sent a email about the work on a Sunday night around 8 – 830 and within 5 minute Luis responded. And after a few quick back and forth emails I told him I’d swing by Monday after work. Get there and meet Luis, real nice guy helped me handle a few of there full custom Glocks and pick what I wanted done. These guys do some killer work and are all real nice guys who treat everyone from the newbie to vet with respect. I ended up, with another guy to do my paper work for the custom work and left excited to get her back. I get home decided I wanted another thing done, gave them a call Luis wasn’t available but the guy who answered was super friendly and after I told him what I wanted to add he said no problem and would add it to my ticket. Now the wait 3−4weeks begins but it is gonna be worth the wait. So if you want a small shop who does amazing work at good prices give these guys a shot you will not be disappointed.

The employees here are phenomenal! I am new to this whole gun thing, and after going to several shooting ranges and trying many, many different handguns, I finally decided on what I was comfortable with.
Ryan, and Luis were extremely patient, helpful, and honest with me. My husband and I purchased 2 handguns, and with me being left-​handed, they moved the magazine release from the left to the right at no extra charge. Their prices were also lower than all the other places we checked.
You won’t be disappointed with these guys, they are truly wonderful to deal with. I can’t imagine going anywhere else for my gun needs in the future.

Had my a300 cerakote applied here. Guys were super honest, fair, and quick with turnaround. If I need any more custom work done, I’ll def return.

I went to Sterling Arsenal with my AR-​15 that wasn’t operating correctly. I asked to speak to an armorer and got to work with Matt. He was extremely friendly, helpful, and knowledgable about my gun. I explained I had just taken my AR-​15 over to Silver Eagle Group and had their armorer put on my new 300 Blackout barrel. I explained my rifle was still not functioning properly. Matt took a look at my rifle right then and there. He showed me that the SEG armorer had not properly mounted my gas block which was causing a failure to extract and a failure to feed the next round. He showed me that the other armorer failed to include an important pin to anchor the gas block. Within 30 minutes Matt had fixed and test fired my rifle. I was able to walk away from Sterling Arsenal with a fully functioning 300 Blackout Rifle from him simply correcting the problems caused by SEG. So disappointed in the Silver Eagle Group Armorers for letting me even walk away with a gun that didn’t function properly. So happy about my experience with Sterling Arsenal and specifically with Matt. He took the time to explain and show me what he was doing while he was doing it. He answered every question I had, and was extremely knowledgeable about my weapon system. If I have any issues or need to buy anything in the future, Sterling Arsenal will be getting my business.

As someone who isn’t extremely knowledgeable about guns (just getting into them) I can’t tell you how many gun shops I have been in and either the employees are really standoffish or just don’t seem interested in speaking with me.
Now I originally came to this facility to get some work done on my AK47 but after speaking with Greg about what I wanted done and talking it through, I decided not to get the work done. Now here is the thing HE recommended I shouldn’t get it done, I was pretty surprised at how honest and up front he was, it was very refreshing. After speaking for a few minutes about some other guns I was interested in, he showed me a wide range of AR’s and AK’s. He was very knowledgeable and took the time to explain to me if I had a question on anything.
Long story short, I walked out with an order for a new AR-​15 which I am very excited about and I will end up selling my AK, I highly recommend this place, staff was awesome, they have a good selection.

I don’t want to whimsically hand out a five star review but my experience here confirms the rating. I called about getting some custom work done to a firearm and was pleasantly surprised that Sterling Arsenal could provide the service practically overnight. Of course due to the very last minute Christmas rush, I think it took two business days for SA to complete the job, but I was also busy in the interim and didn’t make it back down to Sterling until the end of the week.
Luis called me personally with some questions regarding my firearm and gave me the option to personalize my firearm, though he did have some input as well. I ended up going with his input after all but I liked the versatility and customer focus. Luis also called me after work hours (SA’s hours) to let me know that my firearm was ready for pickup a day earlier than had been quoted.
I feel that my experience was smooth. All that aside, they have a nice selection of high end weapons, accessories, gear and lots of customizable avenues if you have the desire (and cash) to build a weapon to completely customized specifications. Lots of NFA merchandise too, which is just fun to check out.

This dummy (me) decided to build a AR-​10 stripped lower and managed to lose the detent and spring for the forward takedown pin. The guys at the shop hooked me up for free, so I bought some AR-​10 PMAGs and range bag then and there (I had previously bought a Shield from them).
Their show room is very easily accessible and the staff is friendly. Prices are a bit on the high side, but I’ve yet to see a gun store in NOVA where the prices aren’t a bit on the high side.

My experience was good. Everyone I’ve spoken too here was very knowledgeable and professional. They are very up front on all pricing and honest about their experiences. There is a pretty extensive selection in the shop and they’re willing to order you anything else that you could possibly be interested in.
I’d recommend that anyone interested come check em’ out. Be honest about your experience level and allow them to show you if you’re unfamiliar with something.
Their contact with regards to a transfer was excellent. It was such an easy transaction. I would do business when them again.

First time gun buyer here. I just bought my M4 today from Sterling Arsenal and I have to say my experience was nothing short of phenomenal. Luis was extremely helpful and low pressure unlike the sales person at the other store I visited (Quantico Tactical). I knew very little about guns but knew I wanted an Assault Rifle to take to the range. My understanding from researching gun stores is that most gun store employees are generally smug and condescending and act as though they’re doing you a favor by dishing out sarcastic remarks and treating you like garbage but this place definitely breaks the norm. Because of the 5 star treatment I got at this store I purchased on the spot along with a few accessories. I will ALWAYS take all of my gun business here. If you need anything gun related, this is the place to go. Outstanding job Luis!

The guys here are top notch. They know what they are doing and how to do it. I am an avid AR15 user and have been using another local Gunsmith for repairs and assembly work. Luis and Greg did a job so quickly and fair priced for me that I have now switched and will be going to them for all of my gun needs and since my two young boys and my wife all shoot on a weekly basis they have won a customer for life. When I went in to pick up my items, I needed to order an AR lower. Luis and Greg assembled a lower while I waited so I did not have to make another trip. That is customer service you don’t get at any other gun shop in this area!

I still haven’t bought anything here, but I’ve had the opportunity to transfer a few firearms through these guys. Since I did a couple at once they gave me a discounted rate, which was nice. They are very helpful and knowledgeable, so check them out!

My father taught me to be a man of few words and let my actions speak for me. So taking a moment to write a glowing review for Sterling Arsenal is my intense pleasure. Luis and team at Sterling are professional, welcoming and knowledgable. In an industry that charges a premium they provide a complete quality experience in spades. I will use them for all my future needs and I can wholeheartedly say you should too.

The olive skinned guy who kept hounding us about what I was looking for was extremely creepy. He acted like he may not have taken his PTSD meds. He really didn’t seem to know more than basics about the weapons. That may be impressive to people who know nothing about weapons but my significant other is extremely knowledgeable on most weapons. That guy was handling the weapons like toys and was acting very paranoid when us or the other two customers tried to handle them. The location isn’t great as it’s a little hard to see because of the small sign and they really don’t have a good/​large selection. I’d give 0 stars if I could. I’d recommend going to the store with the range near Ashburn.
UPDATE for Louis’s comment: Congrats on doing little more than trying to argue about *MY* experience there and advertise the store. No, really. I applaud your efforts at such things. My opinion still stands, as it’s an accurate review of what happened there. I’m VERY proud to have about 17 family members who’ve been military, by the way. including my significant other (and 2 ex’s).
*pats your head* You gave it a good try but you still get 0.

Met Susan the business manager today at Lifetimefitness. She was awesome. I buy many firearms, they have probably made a new customer for years to come. I will stop by today. Thank you Susan.

Recently purchased a firearm here. The staff is extremely knowledgeable and friendly. I spent well over an hour handling different models before deciding. Their selection is pretty extensive and the staff is more than willing to help you with questions, etc.

Staff are great and know what they are talking about. I have bought a few guns from them. Prices sometimes are on the high side. They painted one of my guns. The quality could have been a little better. I will still use them in the future.

I dropped off my Siaga 12 to get converted and have a muzzle break installed. They did an awesome job communicating the status and actually doing the work. Great group of guys to work with.