Computer XP

I had our church laptop serviced. I will say most of my issues were resolved. I did appreciate the fact that my laptop was personally delivered to me, since it wasn’t finished at the time I was told it would be. I had to take it in a couple of times after service was done due to it still not working properly. I had an issue with the laptop not connecting to our projector after it was serviced. I purchased a new projector and still wasn’t connecting I finally used my personal laptop and figured out it was the church laptop it wasn’t working to its full standard. I called Nabil IT to get someone on site to help resolve the problem. I was told they’d call me back and come that Saturday. I haven’t received a phone call and they never showed up its been a week and a half…

Brought my laptop in for a clean up/​tune up end of June 2015 at 10:00 am. Told her also that it ran hot and needed a cleaning inside. The woman said it will be ready the next
problem. Less 2 hrs. from when I dropped it off, she called and said it was done. Seems too good right. Yes. Brought it home and noticed some additional programs and files were on the desk top. Didn’t think much about it. Within a few days it was still running slow and hot. Would not go back here.
Brought it to a different place this past Mon. based on reviews and a recommendation. Mon afternoon they call me to say only the minimum file clean up was done, and it was not dusted or cleaned out. No wonder she finished it in record time. The new place took 1 ½ days to fully clean and fix what wasn’t done before. Now it runs great. Caveat Emptor

This is the worst place they hold my pc for couple hours and did nothing after that they charged me 29dollar for diagnostic DO NOT go to this place

I brought my desktop PC to these guys on February 9^th because my CPU fan needed to be replaced and I needed the case to be dusted. I paid them about $ 30 to order the new CPU fan and was told that it should arrive in a couple of days and that they would call me when the PC was ready.
One week later, I hadn’t heard from them, so I called to ask if they had any tracking information for the fan that they ordered. I was told «only the owner had access to the tracking information, but I know for SURE that the fan is DEFINITELY on its way and it should be here in a day or two.»
Another week after my phone call I still had heard nothing from them so I drove over to pick up my PC anyway and deal with the CPU fan and dusting myself. Luckily I did not have to pay for the cost of them babysitting my computer for two weeks, but since the fan I ordered through them had not arrived, I told them to call me as soon as it got there and I would pick it up. I was told «it should arrive tomorrow.»
At the time of my writing this review it’s now April 3^rd, two months later, and they still have not called me about the fan and I’m still out about $ 30.

I took in my laptop to get the screen replaced on a Saturday afternoon right before they closed and they are closed on Sunday’s so I was able to pick it up Monday morning. I ordered my screen from Amazon and they just charged a small fee to put it in. I love it no complaints.

Let me just say I had a horrible time dealing with this company! My company laptop screen broke and I called to ask how much it would be to repair and they had a fair price I took it in and was told this is going to be a fast job ½ days which was great to hear prior to bringing it in my company made me hook it up HDMI to a big screen to make sure everything was functioning and working right (besides the screen) they never bothered to follow up and let me know what the latest was so I had to call and call and get the run around… finally after the fourth day I get a call that there is now (all of a sudden) another part I needed to order because somehow my laptop would not reboot and my track pad wouldn’t work without this part so I told them to go ahead and order the part and fix it. I receive a call stating my laptop is finally ready I was so excited after waiting a week for it when I was told otherwise. Once I get there he informs me that my laptop has one problem the trackpad doesn’t work. Hmmm I could have swore he stated I needed that part in order for my trackpad to function. I was lied to in my opinion and it’s very disappointing they wasted my time and my companies money. I could have asked from my company to just purchase a new laptop, but instead I tried to do right and save money for my company and get screwed by people who pretend to know my PC. Very bad experience I suggest being honest from the beginning with people it’s so much more appreciated I feel as tho they did more damage to my laptop then it had. Now can use my laptop useless I have a mouse connected so much for having it when I travel!

Eric fixed my PC. Runs like new!

Nabil, Eric and Luis are the best in the business. The service is prompt and professional and competent. The prices for the services are also reasonable. I have been using this company as my IT support for several years and must say that I have never been disappointed.

My laptop crashed and still wouldn’t reboot after getting recovery discs from the manufacturer. I read the reviews and decided to give Computer XP a try. I spoke with Luis, who very helpful and straightforward about the problem. He quoted me a price and stuck to it.
The computer had to have Windows rebuilt and reformatted, and it’s done well for the past week since I got it back.
Cannot recommend them highly enough. No upsell, no pressure to buy anything else, and these days from a business that says a lot.
Thanks guys for your service!

I called this place to get a quote for replacing the hard drive in my one n a half year old Dell desktop and the quote to repair was outrageous! I’m taking it to another repair shop and they are doing it for $ 140 less! I do not recommend this repair shop at all!

Don’t be fooled by the place…“Computer Xp”, I literally thought it was only for PC’s or literally XP operating systems (j/​k), well not necessarily! :]
So…story:
Good news: my MacBook Pro had just been replaced w/​a new hard drive by Apple.
Bad news: I wasn’t able to get my files back.
Good news again: They had a very high chance of being gone forever :(OR I can go to a data recovery center (Data Savers what one of the representatives at Apple had recommended) but may cost at the bare minimum my arm and leg… $ 200+++ to a couple grand. So, at the least: my skinny arm and corn dog leg. I did some research and had found out that Best Buy’s Geek Squad service may probably be a better buy/​choice considering it is named «best buy.» :) Wrong :/​minimum cost… an arm and 2 legs! $ 249++. At this point, I had already lost quite a bit of hope. Next day I went to school and had remembered there was a computer service place called Windows Xp. I didn’t think they would even look at MACs (which they don’t apparently when I had asked), but the gentlemen I talked to, Eric, said he can try to recover my information at no charge if it was able to fit on a CD! Unfortunately, I had too much information for even 100 stacks of CDs. In the end, all my important school notes/​documents, Britney Spears/​RiRi music and doggy pictures were all saved! Price was EXTREMELY reasonable too. Woohoo thank you Computer Xp!

I took my Toshiba laptop in yesterday to Computer XP, because my computer was turning itself off after 15 minutes of up-​time. When I brought the computer in and told them of my complaint. The technician turned the laptop on and listened to it start up. After start-​up he thought the problem was caused by dust on the vents of the laptop which caused the computer to overheat and thus shutdown. They took the computer apart and completely cleaned it and now it is working fine. They also told me to get a can of air for the computer to keep it clean. They said this problem is common with high performance laptops. They told me to clean it every two weeks to prevent a dust build-​up. Their price was right and I will certainly use them again. Thanks a bunch, fellas!

There’s no other computer shop I would recommend! They offer a free diagnosis to correctly identify the problem, and they are more than willing to give advice and tips to get the best out of your computer experience. Erik is extremely knowledgeable and treats his customers with a lot of respect. If you need your computer repaired, I would suggest you go with these guys rather than a big-​box store where sales reps will work on your computer instead of the experts. 5 stars!

My laptop had slowed to a crawl. I tried a lot of things but finally took it in to Eric at Computer Xp. He had it running better than ever in only one day. The price was very fair. He explained everything to me before doing the work. Outstanding service.
I highly recommend this shop.

Great customer service.
I dropped my laptop on it’s side, and totally dented the usb ports. My usb ports became nonfunctional, and my laptop couldn’t start anymore.
I took it to Computer Xp since they offer a free diagnosis, and heard back in about 2 days. They said me they could fix my startup problems for a price, but can’t repair the usb ports since they’re soldered into the motherboard, and that fixing a laptop with nonfunctional usb ports isn’t worth it. Replacing the motherboard was an option, but he said that’d probably cost more than it’s worth also. I agreed, so I took back my laptop and probably selling it for parts.
I can’t give the full 5 stars since I didn’t actually have them make repairs, but for a free diagnostic and an honest opinion, I’d definitely recommend coming here for your tech problems!

Laptop developed an issue, we took it in, Eric was on duty and quickly took our report on the problem. He called within 2 hours with a diagnosis, and recommended fix for the machine. Repair was done in less than one day. Luis was on duty when we picked the machine up, explained what they had done, fired the machine up for a demo, and had us on our way in no time. Highly recommend, with thanks to Emily and others for their reviews, which we relied upon in coming here in the first place

I took my laptop to a different repair shop in town before Computer XP, only to be let down over and over again. I think he even misdiagnosed my laptop on my last visit there. I got fed up with their services and the wasted money, so decided to come here instead.
Eric helped me out a couple times, once with my laptop, and another with an old deskjet printer that my aunt’s business uses. Two separate visits, both with satisfying results. Eric, who is friendly, skilled and knowledgeable, and fantastic at his job, identified the problem right away with my laptop, which was that the keyboard needed to be replaced (because my dumb ass spilled water on it). He made some calls (my laptop’s a little older, so he didn’t have the part in the back office), found a new keyboard, had it delivered a few days later, and my laptop’s been fine since then. The printer, simple problem with the cord, simple solution by replacing it.
After comparing my experiences between the two businesses, Computer XP wins by far. I trust them and would recommend them for your computer needs!

Very legit company. they know what they are talking about. the second i dropped my sad broken laptop on the counter Luis knew exactly what kind it was (dont buy HP!) and without missing a beat said
«this computer got recalled»
(ya. thanks. i know. and it crashed. hence the visit) ;0)
he laughed at the thought of charging me $ 300 to fix the motherboard (which is shot) (totally not worth it)
He did take out ‘the guts” and check to see if my pictures, etc we salvageable (they are– thank god!) he did that for free. thank luis!
very helpful, friendly and I will be making another appearance at Computer XP with my old, even crappier laptop for a «tune-up»…since its def not working on all cylinders.
(but it works, has the internet and at least i can still Unilocal!)

Both my kids received Dell laptops last X-​Mas and both of them have crashed within the last month. I hate Windows Vista! After an automatic update, my oldest daughter’s laptop wouldn’t boot into Windows. After spending hours messing with it and after discovering that the warranty expired, I took the laptop in to Computer XP. I explained the problem to Luis and he told me that he’d probably have to re-​install the operating system but he’d be able to save all of my daughter’s pictures, homework and some music.
Luis called me mid-​morning on Monday and said that it was ready to go. It was $ 179 to fix the laptop but it was cheaper than having to send it in to Dell and my daughter was going into MySpace withdrawal without her computer =)
I swear that Dell programs those damn computers to crash after the warranty expires! Bastards

It was one hot day in good old Stockton yesterday. If I didn’t have AC in my little car, my make up would’ve dripped down to my chinny chin chin.
Excited and nervous to pick up my husband’s PC, I must have driven down Pershing and March going about 60 mph.
Luis greeted me… greeted me by name, pulled out my monstrosity of a machine and explained everything he performed to bring it to its now perfect, NEW condition. I had a million questions for him… and with genuine smile on his face, even after all of my obscenities (not at him, about the PC)… still calmly answered all of my questions. All I wanted was the 300 gig dual fan, whatever it has, some of the music and as many of the jpeg files recovered.
He managed to recover 4004 music files and pictures that I thought were gone forever. Thank goodness he didn’t mention all of my embarrassing video files… wink wink.
The Monster (my husband’s PC), is like new again… I was able to recover over 8,000 more song files and am now one happy camper.
I highly recommend Computer XP. Ask for Luis. He is a FUCKING ROCK STAR!