Lowe’s

Reviews are hard. Because Im not going to tell you about the 20 times Ive been to Lowes and had a fine time. Im going to tell you about this one time I was their and annoyed so much, I must tell the world about it.
So, the wood cutting machine is beautiful for people who dont have time or the tools to do it on their own. The first guy that helped me carried my 4×8′ piece of wood and even selected a piece that wasnt warped– amazing!
The guy doing the actual cutting had nothing but attitude! The entire time «we shouldn’t do this» «this is to many cuts» «wah wah wah»
Im sorry, but this is your job. You have no room to complain. I should complain, you hacked up one piece so badly I will never be able to use that. And I had to pay for that mess! And the cuts (.25¢ each) to make that mistake.
So after the nightmare and frankly sheer embarrassment of this experience, I flee the area to check out and pick the only lane open with the light on.
She is talking to another employee and says «oops I left my light on!» And turns it off.
Lowes– what is going on with your customer service?! You need to have some meetings and perhaps teach your staff what will get them bad reviews.
Forever more, I will only go to Home Depot to get my wood cut. They are nice, they appreciate my business.

It’s impossible to get help around this place, not one person offered to assist me or even said hello. After reading another fellow Unilocalers review about this specific location & dead birds, I decided to see if I too could see a graveyard of birds… she wasn’t kidding. Even in this cold winter month, you can see bits & pieces of birds in the fencing.

If you’re attempting to visit this particular Lowe’s location make sure you have amazing car insurance and are a really cautious driver because trying to get in & out of this place is a nightmare! I almost always get hit every single time because of the horrible design (so stay in the farthest right side lane, you’ll see a small sign for Lowe’s traffic) & stupidity of WalMart shoppers not comprehending their traffic lane goes left.
Anyways, I recently went here searching for a garage door & wound up having an annoying yet helpful experience. I had tried to use the companies website to order my door before wasting my time driving through construction but the site does not offer large sizes (such as 8×16). However you can get them if you make an appearance, now getting a price quote on one is next to impossible! An older man named Joe (who is amazing!) was kind enough to search the site in hopes of providing me with a quote but his computer wasn’t working.
So after calling the company directly for me (Joe was very clear on the make & model, size of what I wanted but whomever took the call couldn’t provide him with any info) I had to wait until 8:30/9:00 that night for Pella to send a fax with my quote. The cost is astronomical!!! Over $ 336,000.000 for one door! And all I wanted was the most basic hardware & color– nothing fancy… this was the quote without the 15% off sale they had but even with the discount it was outrageous! I was also annoyed because I had opted to install it myself, which should have lowered the price but in this case raised it– seriously, wtf???
I feel like Joe had gone above & beyond with his outstanding customer service. He was so polite and helpful, he even let me keep the garage door catalog (which had no price quotes) and suggested getting the Lowe’s credit card so I could save an additional 5%…I felt bad for not going back in & buying the door from him after all the hassle he went through but another company was able to give me what I wanted for less than $ 2,000.00 so you can’t really blame me.