Pull up to the drive-through and ask for a second. No response, no big deal some people just don’t have manners. Pull up to the drive-through window and I’m handed a cup of red fruit punch that has more on the outside of the cup than it does on the inside. That is just what I want red fruit punch all over the tan interior of my car. Asked the girl to wipe the cup off, you would’ve thought I asked her to shoot her dog. Get my items MINUS2 things that I paid for. This is the worst Wendy’s ever. I would not return.
James C.
Évaluation du lieu : 1 Munroe Falls, OH
Bacon pretzel burger fiasco! Ok they have on the menu one price for just the burger And one price for the combo Clearly stated! Ok so I order the combo yes it was cheaper then just the burger ! But a advertised price nonetheless ! Was argued with over the clearly advertised price ! Now me being a customer and clearly seeing a advertised price on a menu I should have not been argued with! But I was it is not my fault you can not advertise correctly ! Rather then argue you could have gave me the advertised price! Then changed your sign to make it read correctly! Well I did not but the stupid burger And won’t return ! Simply because of advertising mistakes that this manager personally made! And the poor service and argumentative nature I was exposed too! I will never pay more then advertised price anywhere ! For anything! And neither should you! Any business would have honored the price and fixed the price without argument simple business ethics!
Susan C.
Évaluation du lieu : 1 Stow, OH
This is the first time I’ve been back to this Wendy’s since last January. The food I got through the drive-thru was so bad I got back in my car and took it back for a refund. I asked the 12 year old manager to open the sandwich and look at the bacon. As you can see in my picture, it was totally burnt and inedible, and the burger was just about as bad. The arrogant kid looked at it and said«looks like our bacon». He amended his comment by saying maybe it was a little crisper than usual, but he’d be happy to refund my money. When he returned to the window, I told him he wasn’t getting my point. I told him it was only the second time I’ve been there in a year, and both times it was inedible. He just got a smug smile on his face and didn’t respond, so I told him not to bother apologizing since it would be too much for him. I honestly don’t know how this restaurant stays open. I very rarely see cars at the drive-thru or parked to eat inside.
Adam J.
Évaluation du lieu : 1 Lakewood, OH
You know when it’s real… crappy. This Wendy’s is consistently slow and has subpar food quality compared to others. There are several other fast food restaurants in the area that are more worth your money.