BUYERSBEWARE! CUSTOMERSERVICEISNOPRIORITYTOTHEM! I purchased a mattress set last March that I just got inspected with a defective box spring and no need for a new mattress. After waiting during 2phone calls and not speaking to a manager they gave me a credit of 180+ tax which I paid 300 in March. I stayed positive and decided to put this towards a new mattress with sales going on for thanksgiving. When I find a mattress I like after going through hoops of being belittled like a child getting a new toy, we are then put on hold to the warehouse in the store to order the mattress. We then find out we have to pay $ 100 for them to deliver my mattress that they gave me a refund on and after attempting to walk away they lower it to $ 30. I take it and now I HAVETOPICKITUP. My girlfriend then put a poor review on her which led her to getting an email that addressed her by the wrong name after stating it was not hers, and that we will call 48hrs from then. THATISTODAYANDRIGHTNOW I HOPE I GETANEMAILORPHONECALLTOSPEAKTO A DISTRICTMANAGERBECAUSECUSTOMERSERVICEISNOTINTHISCOMPANIESTRAINING!!!
Katie C.
Évaluation du lieu : 1 Virginia Beach, VA
Don’t go here! What a rip off. We have had nothing but a headache with Sleepys since our 1st mattress purchase. Be sure you read all the fine print/details! Warranties do not cover everything. We just made an $ 800 purchase and my card was charged 3 times! Talking to customer service is nothing but a challenge. Sad.
Shannon H.
Évaluation du lieu : 5 Minisink Hills, PA
I know nothing about purchasing a mattress, frame, etc. but Kaye helped me out every step of the way. She made sure to ask me all relevant questions and had me test a bunch of mattresses. I didn’t feel pressured into purchasing anything, but I did leave having ordered a queen mattress, frame, and pillow all with Kaye’s cheerful help. On the day of delivery, the guys showed up exactly on time and put everything together very quickly. I would recommend this place to friends, family, and anyone who doesn’t know a thing about buying a bed! And of course this will be my first stop for any future needs.