Schmidt’s Optical

Horrible. Just horrible. I ordered glasses and sunglasses and it was amazing how many things went wrong. My glasses: they came back to me in a timely fashion but when they did, there was a rather large speck of dust that they glazed over, so it was imbedded in the lens. They sent them back out to remove it & put a glare-​free coating on the lenses. When they came back, I went back to pick them up and the spot was still there! So that’s 2 trips I made to pick them up and they didn’t correct the issue, yet called me back & said they were back. I also ordered prescription sunglasses. «About Ten days» was what they told me. Nope! Not Including weekends, it was more than 3 weeks. I finally picked up both pairs today & one of my sunglasses was Maui Jim — the guy tried to give me a cheap, little case & said, «let’s see if they fit in here». No, how about the appropriately sued MJ case that’s supposed to come with it? I also asked for the MJ lenses & they were completely broken. I’d recommend Stanton optical — which is pretty bad — before this place.

Very knowable and professional first had exam then signed in to look at eyewear. After a very short wait I was greeted by a sales person I started conversation out by telling her what I wanted. Price, style, etc. she answered «great lets get started» rather than looking through hundreds of pairs she kept me in one section I found exactly what I was looking for at a great price. In a short amount of time I was done and left very happy. Very proud to give them two thumbs up and a happy face

Great staff and amazing selection

I’ve been a customer at Schmidt’s Optical since I moved here nearly 30 years ago. The last couple of times I needed a new prescription for my glasses, I saw Dr. Ashleigh Miller. She is wonderful! I also have a chronic eye condition which I was able to discuss with her in depth. Not only did she give me a prescription to help with this condition, but she also offered me some excellent (and inexpensive) suggestions I could try. She answered all of my questions, and I didn’t feel rushed as I do in most doctor’s offices nowadays. What a caring person she is! I can’t recommend her highly enough!

I cannot say enough good things about Schmidt’s Optical. My mother lives in Florida and I live in Boston area. She said I had to try Schmidt’s while visiting over the winter. So I went and found the most exquisite Tiffany eyeglass frames, but I liked the shape of lenses that were on another pair of glasses. I was told they could mix the two: use the frames I liked with the shape I liked. They also considered the thickness of my lenses. At every point in the process, I was given highly-​customized advice. Lovely and the compliments I receive on these glasses are countless. I will always save my eye glass purchases for my winter trips to Florida. There is nothing to compare up here in the Boston area. Thank you so much Lydia!

We found ourselves in Stuart with a broken pair of glasses. Schmidt Optical was recommended, so off we went. Landon Allen took the time to get us back on the road. We were able to purchase a very reasonably priced frame that our existing lens fit right into. We were in and out in no time.

Absolutely awesome… Great selection and prices…
They know which glasses fit your face the best

This review is just for repair service — but the experience was better than what I have ever had before from any optometrist. And that I am in the process of moving to the Treasure Coast, yes I will move my business to Schmidt’s.
This past Monday 03 – 02, after returning from the beach, I was putting on my regular glasses, when I felt an unusual weakness in the right temple of my supposedly un breakable titanium eyeglass frame. Yep it turned out to be a clean break.
First stop was the optical shop at the nearest big box retailer (headquartered in Arkansas) the tech was honest — there was nothing they could do to help, but sell me a new pair of glasses with an 8 – 10 day wait.
Next stop was Schmidt’s. After a brief explanation at the customer service desk; there was a couple minute wait when, we were greeted by «Randy» who took one look and said that he could order the part; that it would be two or three days, and that he had a spare temple piece that would fit. We were out the door in less than 15 minutes.
Fast forward to Wednesday morning, and at 11:30 my phone was ringing with a local Stuart number– yep, it was Schmidt’s. The part was in, and I was asked to stop by so that they could complete the repair.
Total time in the store was less than 20 minutes; and I was thanked as if I was a long term customer for my business…
In this case I wasn’t a long term customer; but I will be!

Have been to Schmidt’s in the past and had a very good experience from beginning to end. I recently called to make an appointment for myself & another person and I’m wondering if they have had a change in personnel. Was on hold for several minutes and people kept coming on asking me who I was holding for. I am in the customer service field and I try to give everyone the benefit of the doubt but Meagan who finally came on the line, well her CS skills are lacking to say the least. I hope that I have a better review when I come in for my appointment. I will be doing a follow up review.