Charlie’s Shoe Repair

Charlie’s shoe repair is amazing. I’ve taken about six pairs of shoes there and my shoes always get fixed so well.
The one really laudable shoe repair job that won me over was when I took a pair of leather boots that had a tear in the heel. The tear was super noticeable when I brought my shoes in; the torn part was literally hanging from the rest of my shoe. Charlie fixed the heel to the point where I can’t notice where the tear was or on which side it happened. He did such an amazing job. I brought those boots in again a few months later cause the bottom top half of the boot really started thinning out because of excessive wear. Charlie put a piece of rubber beneath each shoe and the book now look super sturdy. I feel so much more at ease since I know my boots will last a lot longer. I highly recommend this place, especially for complex cases! You can trust your prized leather possessions with him.

so happy with the quality of the repair of my favorite leather handbag.
I had it «repaired «while I was out of town and it was so shoddy *glued* instead of the requested stitching
I highly recommend Charlies.. he will give you an honest assessment..

After calling around for a zipper repair no one would even touch the bag I had they said it was too much work and that they would not touch the zipper or repair it then I called Charlie’s shoe repair and with no problem the guy told me to bring it in so I took my duffel bag for a zipper repair the guy did an amazing job with an friendly service super fast and the prices were also the best they also do the best shoe repair and also make holes for belt I highly recommend this place to anyone with any shoe repair needs

Had a very good experience. They turn any shoe to a brand new one. I recommend 100%.

The pictures they show for this sight on Unilocal are wrong.
This shoe repair store is amazing! The guy who is always there is very very good at what he does and his prices are very good. Very nice man, I think he is Russian. For people who ususally go to Arturo in Beverly HIlls, you can trust your high end shoes to this store. He works fast, too. I’ve gone to him for many many years and am always 100% satisfied with the work on fixing shoes and boots.

Love this place! I brought a pair of jazz shoes in, hoping that they could be made «street-​worthy» since they are some of the only shoes that are comfortable on my weird feet. Matt was honest that he wasn’t sure it would work, but started thinking outside-​the-​box and agreed to try. Not even 24hrs later, just picked them up and they came out great… exactly what I was hoping for! Reasonable, thoughtful, creative, and fast — couldn’t ask for more. I’ll be having him do more pairs for me as soon as I buy them. Brilliant!

Hmmm, maybe they were just having a bad day but impolite & was advised to take shoes home and put gorilla glue on very expensive designer shoes. Will not be back.

I had destroyed the heels of a beloved pair of boots and brought them here, where they were fixed perfectly for $ 20. Then I brought a second pair of boots here for the same treatment and the quality of work was consistent.

Been coming here for a good 8 – 9 yrs. Matt is great at what he does. Always does the work as promised and charges too low in my opinion (but Im not complaining). Hope this place always stays here.

Matt is very good. He is fast and efficient and very pleasant.
I would highly recommend him.

I think this guy does great work with shoes. I brought in a pair of favorite red suede shoes, that quite honestly, embarrassed me because they were so worn, but I loved to wear them. When I went to pick them up and the owner apologized I expected the worst, but remarkably, my shoes looked brand new. The suede was clean, the color was bright and the soles redone. I guess the guy’s a perfectionist because I couldn’t have been happier. The shoes looked brand new. I’ve been bring all my family’s shoes here ever since. The work is always well done, at a fair price and ready when promised. Honest, professional, fairly priced. This guy is a gem.
I see some reviewers say the owner is rude: I don’t get it. I’ve never been treated rudely or disrespectfully here. Granted he’s not effusive and bubbly, but rude? Never in my experience.

This place saved a pair of my favorite stiletto’s! I went in on a Saturday afternoon (Late). Even though they were extremely busy, I was able to get the taps on my heels completely repaired and the leather that covered the heel in 1 hour. My shoe heel looked brand new, despite the fact that I had run the heel down all the way to the metal. I paid $ 8 — which I thought was extremely reasonable considering it was a last minute rush. There are a bunch of stores and places to eat in walking distance that you can browse around while you are waiting in your shoes.

Over my nine years in LA, I have been to three different shoe repair shops and by far Charlie’s is the best. I just picked up my favorite shoes from him today and really thought that he was going to tell me they were done and to trash them, but today I walked out of there with what looks like almost a brand new pair. I am beyond thrilled and his prices are so great. He has also worked on some bags for me too and has done an excellent job. Highly recommend!

He was very rude… it is never ok to talk to anyone (especially a woman) the way he did. Sad, because he did a good job but a simple shoe repair is not worth that kind of treatment…

I was happy with the work, however customer service is big for me, so anything below par is a deal breaker. Matt was very unwelcoming, cold, and made me feel like an idiot for asking basic questions (i.e., when would my shoes be ready for pick up). I will never go back because I am all about giving my business to small businesses with friendly and warm service; they are more deserving than their counterparts with terrible customer relations. Bottom line, if you don’t care how you’re treated and you need your shoes repaired, this is the place for you. Good quality repair, I give them that for sure.

I think that the work that Matt does at Charlie’s Shoe Repair is top-​notch. The prices are very fair, as well.
Matt has re-​soled my favorite black boots, cleaned up many of my heels and flats so that they look new, repaired heals, purse straps, and re-​dyed several of my nice purses. The final results have always impressed me. The service is swift and honest. And on more than several occasions I have asked for his advice and his straightforward opinions have always inspired confidence.

I am very satisfied with the quality of the shoe repair work done here.
The quality is much greater than that of snowman cleaners, the nearest competitor.
I would not go anywhere else for shoe repair or shoe shining in studio city.

This place says they specialize in leather and that they fix other leather goods like purses. I think they guy simply bought a sewing machine that sews through leather and had no actual ability to sew beyond that.
I went there to fix a purse that needed a strap reattached. The way it broke and the way the bag was constructed, the leather loop, which had ripped out on one side, needed to be reattached by hand so that the stitching would not show on the outside of the bag. It was obvious that this could be done. This guy not only said it could not be done, and he had to sew all the way through — he said he only uses a machine AND that he didn’t have any thread to match. It did not even occur to him to buy the thread. I think he opened the store thinking he needed no machine, no talent for the work and no people skills to do the job. He was condescending and told me what I wanted was impossible to do. So, I went to Snowman Cleaners (which also specializes in leather) and not only did they immediately agree that my bag could be fixed the way I requested, the went out and bought thread to match and did a perfect job sewing by hand, in three days, and it only cost me $ 10. Forget Charlie’s. Get your stuff repaired elsewhere.

A super find, a great shoe repair store that can replace soles, polish, stitch, etc… for a reasonable amount of $ and not taking forever. He (I don’t think his name is Charlie) has polished my riding boots, fixed soles, restitch handbags, added gussets to boots and just really helped me keep my cheap and expensive shoes going longer than they should.