Signature Cleaners

Just moved into the neighborhood and I’m liking this place so far. Parking sucks cuz of the weed shop and restaurants in the same strip mall, but the people are nice, 24 hour turn around and $ 3 dryclean and $ 2.25 laundered shirts works for me. Standard for this neighborhood. Haven’t had a problem yet. CASH ONLY which is what it is…

I am happy to utilize their $ 3/​item [prepaid] service for jackets, etc. that I don’t care much about. But $ 35 for a suede jacket which I had to wait a month to get back (they told me 2 weeks), only to find it had been indifferently cleaned, but PRESSED, for pity’s sake –. there were PRESS MARKS all over my jacket — was very disappointing. No discount, which they don;t realize is chasing away customers. Giving me a break would have gone a long way toward getting me back. If I had paid more then $ 9 for it at a thrift store, I would have been FURIOUS. As it was, I was just very annoyed and, as I said, very disappointed.
The parking lot is a real adventure. The pot shop valet is a huge help getting me wedged in my itsy bitsy car into the itsy bitsy spots reserved for the cleaner.

Clothes smell like pot, from the pot store next door.

I like this place very much! Signature Cleaners was first recommended to me about six years ago by a seasoned musical director as a very reliable place to have a large volume of expensive and bulky costumes cleaned. I was told it was relatively cheap and they did not lose clothes. So I tried them. I had seventy-​five pieces of 17^th Century costumes — heavy vests, jackets, and huge hooped skirts. At the time the price was 2.25 per item, and that’s what I paid — regardless how heavy or ornate the costume. It wound up costing about 168 dollars. At other cleaners, it would have cost $ 800. It’s prepay but the price has since gone up — it’s now three dollars for each garment. Signature has a very quick turn-​around — twenty-​four hours. You bring it in on Monday, you will have it back after 5:30 on Tuesday. The cleaners have never lost a piece of clothing, and the items come back — clean. The front counter workers are two young women who are very polite and professional. So this is the go-​to place for me not only for costumes but for my personal wardrobe as well.

You get what you pay for.
Poor cleaning work on 20 percent of what you get back.
But wait
Losing items happens too
But wait
And when they lose your stuff
failure to do a thing is what you get.
Steer clear. Cheap in this case means
Not worth it.

Great service and reasonable rates!
This is the only cleaners I trust.
They are very prompt and the turnaround time is quick. They always take good care of my clothing and are very professional.

HORRIBLE! Had a simply horrible experience here. Brought in a cream colored dress for simple dry clean (had some underarm discoloring and needed a press) that’s it, and this place basically ruined the garment! It was returned to me with light brown splatter stains all over the bottom! These spots were not on the dress when I brought it in — I am 100% positive of that.
When I horrifiedly pointed out that the dress had been returned to me DIRTIER than when I brought it in, the young woman working the desk asked if I would like it re-​cleaned, said she would speak to the manager, and I could pickup the re-​cleaned dress tomorrow at 5. Fine.
I called the next day at 4 to see if I could pick it up a little early, but no one answered the phone. So I decided to wait until 5 when they had told me to come. Showed up and was rudely told (by a different woman who was quite awful) that they hadn’t spoken to the manager and, therefore, hadn’t re-​cleaned the dress and no one had called to let me know that I shouldn’t waste my time by driving over there. She said I should come back AGAIN the next day, and when I refused and asked for both my dress and money back she wouldn’t give me either and insisted I come back and speak to the manager. After a few minutes of insisting that I AT LEAST wanted my dress back, she relented and gave it to me with incredible rudeness. Still no refund.
I will have to try to find something else to wear to my event tomorrow, and hopefully find a REAL dry cleaner to fix what they have done to this dress if it is fixable. Stay far away from here.
UPDATE — Took this to another cleaner who confirmed that the stains were from dry-​cleaning soap that had been overheated and caused these brownish marks all over the dress AND that the stains could not be removed (since they were basically burns), so the dress is ruined!

The only reason they’re getting a two star rating from me, is because they are so cheap. I first called to see how much their prices were, and then told them, I’m on my way. The woman who answered the phone, didn’t speak English very well. Once I got there I gave them my clothes and then I had to pay, she said they didn’t take credit cards. Why didn’t they bother to tell me that on the phone? Plus, the girl who took my clothes (had long dark brown curly hair with lots if freckles and/​or acne) can you even apologise for the inconvenience, in fact, she was very very rude. Needless to say, I won’t be going back.

I was in the hunt for a dry cleaners close to my work (CBS) versus home. I called Flair Cleaners and was quoted $ 7 dollars for a dress shirt (dry clean and press)…HAHAHAHAHA!!!
So I called Signature and was quoted $ 2.25 for dress shirt (dry clean and press)…Which is below average price, score!
P. S. Laundered is $ 1.95!
I dropped off 9 shirts and picked them up a couple days later. I had actually lost my ticket and it was no big deal.
**To get these prices you have to pay upfront. Cash or check. The don’t take card!

I am not one to write reviews (good or bad) on these sites, and I have always gone by the theory «if you have nothing nice to say don’t say anything at all», but I am compelled to write this review on Signature Cleaners, the worst, most disgusting «business» establishment I have ever been to in my 49 years of life.
I’ll try to make a long story brief. In late July of 2013 I brought in a sport coat from Banana Republic that cost $ 299 (plus tax) to get dry-​cleaned. I went back to pick it up two days later, and they could not find my jacket. They told me to come back after 5pm. So I did. When I returned after 5pm (after waiting 20 minutes at the counter) a man appeared from the back telling me my $ 300 sport coat had been destroyed because they (Signature Cleaners) spilled black paint on it. I had only worn the jacket once before (I had purchased it in late May of 2013) and it really wasn’t even necessary that I have it cleaned to begin with.
When I requested to be reimbursed the cost of the sport coat (so I could purchase a new one) the owner/​manager «Carlos» told me that I would have to fill out an insurance claim, because refunds are processed through their insurance company. I reluctantly filled out the form and asked him if I needed any receipts for my jacket. He said no, and for me to just fill out the insurance claim and I would receive my check in three weeks.
Cut to: Three months later. After weeks and weeks of being ignored, countless unreturned phone calls, unhelpful employees unwilling to talk to me when I would go there in person, and rude behavior, I finally received a phone call on October 21, 2013 informing me my check was there and I could come in and pick it up.
When I got to Signature Cleaners I was handed an envelope by an employee only to open it and find a check for $ 60. ($ 60 was what they had given me as compensation for destroying my basically brand new $ 300 sport coat). I refused to accept this piddly amount. I said it was unacceptable and I asked to speak to the manager – whom of course was not there, yet again, or maybe he was hiding in the back behind the dirty jock straps.
I returned the next morning looking for the manager and he finally appeared from the back. He told me since I didn’t provide a receipt that the price of the coat could not be verified, they went off an average price to calculate my compensation (Mind you this was the same manager who told me I didn’t need to provide a receipt originally). Since this whole ordeal took nearly three months I no longer had my receipt at this point.
In conclusion – I lost my brand new $ 300 sport coat from Banana Republic and was given a meager $ 60 in return. I will never go there again. And neither should you. Spend the extra buck and go to Flair Cleaner on the corner of Laurel Canyon and Ventura Blvd. Also, for the record I paid the $ 2.50 for the dry cleaning of the sport coat (since their policy is to pay up front) – which was never reimbursed to me as well.

Never had a problem here. Can’t beat this price. I would normally spend 3−5x the amount somewhere else even with somewhere else’s coupons. I will drive out of my way to come here and give a boatload of dry cleaning. Love this place.

the prices are OK, but they don’t clean anything well. I used to get my shirts cleaned there and it was fine in the beginning, then I started taking my wife’s blouses, too. Noticed stains, they would re-​do it at no additional charge, which is nice, but after three tries and the stains are still there and the fabric is damaged. I kept telling them that it’s OK if they can’t do it, I would rather them tell me that they can’t do or would rather not do it, then damage the clothes. Couple of shirts and two damaged dresses later, I decided to stop going there.

I used this place for several months without a problem and I was so happy because I have a lot of dry cleaning and need to save money where possible on it. But then I got a black skirt home and discovered that the lining was completely SHREDDED! Seriously it looked like someone hacked at my skirt. This was a fairly new and nice skirt that had been in perfect condition when I dropped it off. I brought the skirt in and explained the situation. The woman was not terribly polite and did not apologize. She told me I would be contacted by 11 am the next morning. By 10:30 when nobody contacted me I called and asked to speak to the manager. I explained the situation and he said he knew nothing about my skirt. (So nobody was going to call me by 11) However, he did offer to fix it. He did not apologize or offer any free dry cleaning or coupons or anything which surprised me because I think hacking up someone’s work skirt is kind of a big deal. But I was cool with it pretty much. Stuff happens.
But then when I went to pick up the skirt it was the same woman who was there when I dropped it off and she told me to sign that my skirt was received. I kind of laughed because I thought it was funny that she would tell (she did not ask politely she told me) to sign before I had my skirt in my hands and could make sure it was fixed. She then said very sarcastically, «What’s so funny?» So I told her. She then launched into a sarcastic tirade of mumbling and dirty looks saying over and over things like «I don’t think that’s funny.» Or something like that. Bottom line, she was really really really rude. I wasn’t really that mad that they messed up my skirt, refused to apologize and didn’t call when they said they would. But this really was the straw that broke the camel’s back and I got mad. I’ll never go back. Mess up my clothes then treat me like I did something wrong? No thanks.

Friendly ladies yes… they do a great job and my clothes are only $ 2.50 an item, so happy to have found them. Pay cash upfront and get a great price on your cleaning.

I’m going to spend the next few minutes only writing reviews for businesses I come back to again and again, and this is one of them. The ladies are friendly and I’ve never had a lost item. They are honest if they cannot get a stain out without hurting the material, and this only happened once, and they did try first. They saved a silk Burberry tie from dinner stains… twice in the same month… and it looks brand new. Pay cash up front every time, but if you are a frequent enough customer and forget one day, they understand and will take cash when you pick up. As long as you don’t abuse this, it’s fine. Also, if you have an item you don’t need fully dry cleaned, but you want to look spiffy, for even less money they will press it… if you ask.

Was referred by a friend who uses this cleaners and got 2 pairs of jeans patched here. Great quality patching and they pressed the jeans too! I’m so pleased I’m taking another pair there today!

The pricing is very inexpensive — — two dollars per article.
However, I have found that the items are often imperfectly cleaned and Are likewise imperfectly pressed. I suggest using other vendors, although this vendor may be appropriate for high-​volume low quality cleaning, if so desired.
Another drawback is that the vendor only accepts cash or checks. They do not accept credit cards.

Don’t go to this cleaners. They are rude and offensive. No customer service. If something goes wrong they will diss you and tell you to leave. The girls who work there should be fired. They have no professionalism.