Lowe’s Home Improvement

I was in Lowe’s the other day, I was looking to check-​out and the only lines that were open were the self-​check out. That is great and all but I had some things that were on clearance and military discount. The cashiers were too busy trying to figure out something at one station and couldn’t provide me assistance. I saw several employees standing around the customer service desk, not doing anything and the line there was about 10 people. Very frustrating. They should work on customer service and maybe have an actual check-​out lane open… Just a thought.

The customer service has really gone down. When I actually need someone there is never anyone around. I think they are just cutting back on the amount of staff they employ. Not bad when you are in and out.

Good service and nearby. They have most items we need for all of our house remodeling but occasionally we have to drive to the Chesapeake Lowe’s and Home Depot. The parking is ample. I love their neglected plant section, always a good find. :)

I have been to this Lowes but I never wrote the review. The place has actually gotten better over the years. It is next to the WalMart, which attracts a different crowd, but it is far enough away that you dont have to deal with their parking lot. They have done a lot of renovations with this entire shopping center and the store along the road, which I think has improved the overall concept of the Lowes.
The store was clean, the shelves were neatly stacked and every time I have been there, the clerks and the help was outstanding. I have long preferred Lowes to Home Depot and these are the main reasons. I think this Lowes is a little smaller than the one on Portsmouth Blvd, but when I am near Dowtown Suffolk, it is handy to be here. I have also not felt very safe in the parking lot at the next door Walmart and I didnt seem to have issue with Lowes when I was there this time.
Big improvement, good employees and I will go there with confidence in the future.

It’s really all we have around here for home improvement. Decent garden selection.