Sentara Belle Harbour

You never want to go to an ER unless you really need it… but I was having chest pain that wasn’t going away so I went in here in the late evening. As soon as I said chest pain I was in a wheelchair, in a room, and hooked up to a ton of machines, blood drawn/​iv put in, and didn’t wait a second. Everyone was super pleasant, saying their name before telling me what they were doing, and they were calm which helped ease my nerves. It was so fast! Had a chest Xray and spoke with the PA on call at the time. He ran through what they were looking for, and came back to update me quickly. After 2 hours he felt it wasn’t a heart attack but extended the offer for me to stay another 4 – 6 hours and then redo the bloodwork. However, nothing at that point indicated a heart attack and I opted to go home to sleep in my own bed. They offered some pain meds since apparently I had strained the muscle wall of the chest. I declined but they sent them home with me anyway and very specific instructions of when i needed to come back if not feeling better.
My husband did the check in thing, but the payment coordinator came to the room. She was nice and even said if I couldn’t pay all my co-​pay at that time it was something we could work out. Felt no pressure in regards to that.
Overall, this was a good experience in the midst of a scary situation. The staff was professional/​calm, and worked well together. I felt in good care. And I was glad it turned out to be something minor. I wouldn’t hesitate to come here again after such quick, great care.

Great ER, very fast and friendly. I didn’t have to wait long at all and everyone was so nice.